I used the website, so maybe the app offers this feature, but it would be helpful if users were able to use their phone camera to scan, both, their credit/debit card information AND their car lice... See more
Company replied
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I used the website, so maybe the app offers this feature, but it would be helpful if users were able to use their phone camera to scan, both, their credit/debit card information AND their car lice... See more
Company replied
Why is Parking.com emailing me about my experience? I parked my car in a space owned by someone else, and they required me to pay them. No one watched my car to ensure its safety. In fact, there was a... See more
Company replied
The payment page had misleading links to other, unrelated services. One was a recurring membership of some type for $50/month until you cancel. Payment screens were presented in an attempt to get y... See more
Company replied
The price is good. But, an information of location on the place is small. I was carefully found an information that this is right place or not. I want to show the address and your company name big m... See more
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
2100 Main St, 75201, Dallas, TX, United States
Hasn’t replied to negative reviews
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My car addition was not processed because of management but then I contacted management and my car was added on in a minute.
Awful experience.
Visiting downtown Dallas for a concert.
Staying at Sova Hotel, parking in the lot next to it.
Took me 30 minutes to finally be able to check out and pay for parking. I was having a "card or payment error". Tried paying unsuccessfully through the website, then installed their app hoping it would be easier but I was having the same problem. Then tried paying by text but never got a reply. Finally got to pay by adding a card to Apple Pay instead.
Also, I'm staying overnight at a hotel and the app/website will not let me pay for more than 12 hours at a time(it will just make you pay a monthly rate of $80 something). What am I supposed to do? Get up extra early and pay for more hours?

Reply from Parking.com - GARY LOT

Reply from Parking.com - GARY LOT
Our car got broken into in your lot. ☠️ Do not recommend. They smashed not one, but two car windows.

Reply from Parking.com - GARY LOT
Lot was clean, directions were clear & I received notice before my time expired!
All good!

Reply from Parking.com - GARY LOT
I liked that it had open spots right next to where I needed to go, but it asked how long I needed it for. I didn’t know, it’s courts house, I put 3 hours. I was there 30 min. So paid 8 dollars for 30 min. Should have a way to check out or something if you don’t use all the time, I don’t know something like that. And receive some money back, and also if you need more time to add more time

Reply from Parking.com - GARY LOT
I paid for 3 hours, ended up only using 30 minutes. Could not figure how to be reimbursed for rest of my time I paid for.

Reply from Parking.com - GARY LOT

Reply from Parking.com - GARY LOT
My wife and I didn’t have t go very far too eat and I love the location where our cars and ourselves can be seen if something happen. It can be very safe

Reply from Parking.com - GARY LOT
My car got broken into. My glove compartment was open, and all my items were spread out on the floor. They also took my gym bag. I called asking to review the cameras, and they said they didn't have cameras. Wow, you would expect they have cameras. Something obvious to have.

Reply from Parking.com - GARY LOT
The parking app was awesome! I was able to locate the parking lot I needed for the day. I was able to freely park. I scanned my app and paid. Easy process! I will use my app again!

Reply from Parking.com - GARY LOT
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