Sold a pass that was worthless for a noon game. Got to the gate and the bar code didn’t work.
Company replied
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Sold a pass that was worthless for a noon game. Got to the gate and the bar code didn’t work.
Company replied
Great parking space, very poor system. I bought a prepaid ticket for one week and there was not one day that I could get in or out the parking lot without having to call for assistance because the on... See more
Company replied
Parking code didn't work and meter displayed "invalid code." Tried calling for assistance at the indicated phone numbers but no one picked up. We parked on the streets instead.
Company replied
Very easy to use
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
1890 N Maple St, 60201, Evanston, IL, United States
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Sold a pass that was worthless for a noon game. Got to the gate and the bar code didn’t work.

Reply from Parking.com - E2 SELF PARK
Parking code didn't work and meter displayed "invalid code." Tried calling for assistance at the indicated phone numbers but no one picked up. We parked on the streets instead.

Reply from Parking.com - E2 SELF PARK
I attempted to reserve a parking spot in advance and the whole thing was unnecessarily confusing. When I made the purchase, I received a “pass” with no reservation number nor a barcode on it, despite instructions saying I needed to scan the barcode on my pass to enter the garage. When I first called customer service, I was told the garage would simply scan my license plate and let me in based on that - which is absolutely not how this garage worked. I called customer service again the next day and got a rep who was honest and helpful. They said they didn’t know what was wrong with my ticket and recommended I cancel the reservation, which I did.

Reply from Parking.com - E2 SELF PARK
Great parking space, very poor system. I bought a prepaid ticket for one week and there was not one day that I could get in or out the parking lot without having to call for assistance because the online voucher wouldn’t work.

Reply from Parking.com - E2 SELF PARK
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