We traveled by car to Chicago. It was great to have our car right at the hotel. We easily had a space to park and without anything negative during our stay.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We traveled by car to Chicago. It was great to have our car right at the hotel. We easily had a space to park and without anything negative during our stay.
Company replied
Would not work when trying to leave the lot way prior to my end time. Ended up paying 3 times what I expected.
Company replied
Should me parking options. I prepaid and had no issues with the parking. Scanned my phone going into parking garage and it worked like a charm.
Advertising indicated $13 but I paid over $30.
Company replied
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
300 E Ohio St, 60611, Chicago, IL, United States
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The process was easy, inexpensive and convenient! I will definitely use this service whenever possible.

Reply from Parking.com - DOUBLETREE CHICAGO
Should me parking options. I prepaid and had no issues with the parking. Scanned my phone going into parking garage and it worked like a charm.
We traveled by car to Chicago. It was great to have our car right at the hotel. We easily had a space to park and without anything negative during our stay.

Reply from Parking.com - DOUBLETREE CHICAGO
Easy as pie! Love the app, if I can do it, so can you! What made it great is clear and simple easy to follow directions. Read and follow directions and you are in and out in no time!

Reply from Parking.com - DOUBLETREE CHICAGO
Would not work when trying to leave the lot way prior to my end time. Ended up paying 3 times what I expected.

Reply from Parking.com - DOUBLETREE CHICAGO

Reply from Parking.com - DOUBLETREE CHICAGO

Reply from Parking.com - DOUBLETREE CHICAGO
I reserved a space today at the Doubletree Mag Mile from 7:30 am to 4 pm ($13). When I arrived, the machine would not read my QR Code and I was kind of stuck. So, I got a regular ticket and wound up paying an additional $34. This really sucks.
Juan Hernandez from the Doubletree garage reached out to me and refunded the $34. He was friendly and professional. Thank you Juan.

Reply from Parking.com - DOUBLETREE CHICAGO
Advertising indicated $13 but I paid over $30.

Reply from Parking.com - DOUBLETREE CHICAGO
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.