Parking.com - CLAY GARAGE Reviews 6

TrustScore 3.5 out of 5

3.7

1200 Bagby, 77002 Houston, TX, US


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Rated 2 out of 5 stars

The ticket payment machine at exit, only exit, was not working. Tried four different cards several times. Even with help of Help person, it wouldn’t work. Took time to communicate giving my phone numb... See more

Company replied

Rated 4 out of 5 stars

Parking was great. The issue is GPS takes you around the building to the next street instead of to the entrance to the parking lot.

Company replied


Company details

  1. Valet Parking Service
  2. Parking Garage
  3. Parking Lot

Information provided by various external sources

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Contact info

3.7

Average

TrustScore 3.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

The ticket payment machine not working

The ticket payment machine at exit, only exit, was not working. Tried four different cards several times. Even with help of Help person, it wouldn’t work. Took time to communicate giving my phone number & email to him, & him sending me texts & emails. Took over 10 minutes! Holding up cars behind me!

19 March 2024
Parking.com - CLAY GARAGE logo

Reply from Parking.com - CLAY GARAGE

Thanks for your review. We greatly appreciate your feedback and will be sending this to the local management team.

Thanks,
Parking.com

Rated 5 out of 5 stars

Very easy to park and pay

Very easy to park and pay. Close to the arena, and price was $5 less than a lot across the street.

17 February 2024
Parking.com - CLAY GARAGE logo

Reply from Parking.com - CLAY GARAGE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Good Parking Garage

The parking garage was easy to access and well run.

3 July 2023
Parking.com - CLAY GARAGE logo

Reply from Parking.com - CLAY GARAGE

That's great to hear! Thanks for your review.

Thanks,
Parking.com

Rated 5 out of 5 stars

Great customer service and easy access

Charlotte helped me set up my account and linked both office ID and EZ tags on my vehicles. Entry and exit with EZ tag is very easy. Weekend entry was easy as well.

3 February 2020
Unprompted review
Parking.com - CLAY GARAGE logo

Reply from Parking.com - CLAY GARAGE

Thank you for the review! We're glad you enjoyed your stay with us.

Thank you,
Parking.com

Rated 4 out of 5 stars

Parking was great

Parking was great. The issue is GPS takes you around the building to the next street instead of to the entrance to the parking lot.

2 July 2019
Unprompted review
Parking.com - CLAY GARAGE logo

Reply from Parking.com - CLAY GARAGE

Thank you for your review. We are glad you enjoyed your stay with us!

Thank you,
Parking.com

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