Strongly recommend against parking at this garage.billed my credit card 250.00 although I had already paid for parking thru my reservation
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Oswaldo!!! Your parking attendant was respectful, courteous, good listener and a first class representative of your company. I do not know any other members of your company so my impression of you is... See more
I went to park in the garage from hotel . The two men were rude to myself and my daughter. Claiming I didn’t have an orange ticket . No one at hotel told me I needed that. They refused to let my daug... See more
I had trouble with exiting and the attendant come out and was very patient and helped me.
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
1000 2nd st se, Washington, DC 20003, 20003, Washington, DC, United States
- (240)618-7855
Hasn’t replied to negative reviews
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I had trouble with exiting and the…
I had trouble with exiting and the attendant come out and was very patient and helped me.
Strongly recommend against parking at…
Strongly recommend against parking at this garage.billed my credit card 250.00 although I had already paid for parking thru my reservation
Car was parked quickly
Car was parked quickly, and pick up was fast. Attendant was friendly and courteous.
garage attendant drove the car with the…
garage attendant drove the car with the parking brake on and then told me it was okay to do so and wanted me to move on.
I went to park in the garage from hotel…
I went to park in the garage from hotel . The two men were rude to myself and my daughter. Claiming I didn’t have an orange ticket . No one at hotel told me I needed that. They refused to let my daughter go to lobby to get said ticket . I had to go out of garage and go back to hotel around the corner . The whole situation was confusing and seems everyone doesn’t know the proper procedure. Waste of everyone’s time.
These people manners need to be addressed. And new protocol for parking car.
Oswaldo!!
Oswaldo!!! Your parking attendant was respectful, courteous, good listener and a first class representative of your company. I do not know any other members of your company so my impression of you is Oswaldo. Through him, I left thinking that you are one of the best customer friendly companies in DC.
Great service!
Made Washington, D.C. parking easier…
Very patient with explaining the process for the remote parking. Then when you are ready to pick your car up, just give them a call and they bring your car back to the motel. Made it very easy, and they were very polite to work with.
The people working were so helpful.
The people working were so helpful.
Car was kept safe .
Very happy

Reply from Parking.com - CAPITOL HILL TOWER

Reply from Parking.com - CAPITOL HILL TOWER
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