I made a reservation to park and paid the fee. When we got there the entrance was blocked off and we couldn’t get in. We ended up using a different garage and we lost our money.
Company replied
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See what reviewers are saying
The attendants at Ava 45 Stuart St Boston were great. But, there is a disconnect between reserving and paying on line and what happens when you call for your car. The valet ticket quotes a price alm... See more
Company replied
I pulled into the lot not realizing that it wasn't your traditional valet - you reserve your sport in advance and such. The attendant explained the process and wasn't optimistic that there were still... See more
Company replied
I easily made my reservations, but then my plans changed. I found it very easy to cancel and my refund came quickly! Very pleased with this website! Would definitely use again!
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
45 Stuart Street, 2116, Boston, MA, United States
- (857)277-3246
4.0
Great
48 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Terrible experience
I made a reservation to park and paid the fee. When we got there the entrance was blocked off and we couldn’t get in. We ended up using a different garage and we lost our money.
25 June 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hello Thomas,
Thank you for your review. We appreciate your feedback and we're sorry for your negative experience during your stay with us. We have shared this with the local management team and will reach out to you directly.
Thank you,
Parking.com
I easily made my reservations
I easily made my reservations, but then my plans changed. I found it very easy to cancel and my refund came quickly! Very pleased with this website! Would definitely use again!
3 May 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hi Paula,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Easy in and easy out!!
18 April 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hello Albert,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Reply from Parking.com - AVA THEATER DISTRICT
Hello Andrew,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy if you are going to the theater…
Easy if you are going to the theater district. Staff was excellent
24 March 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hi Donald,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Very easy parking
Very easy parking. Smooth transaction. Went to the Wilbur for a show and it was easy to hand over the keys for valet parking. Attendants were happy, helpful and careful. Will park there again; it’s our preferred place now.
2 March 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hi Laurie,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Reply from Parking.com - AVA THEATER DISTRICT
Hi Patricia,
Thank you for your review. We are sorry for your negative experience during your stay with us. We appreciate your feedback and have shared this with the local management team for review.
Thank you,
Parking.com
Reply from Parking.com - AVA THEATER DISTRICT
Hi Michael,
Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us!
Thank you,
Parking.com
The lot was closed with no attendant
The lot was closed with no attendant - we had to park somewhere else so we lost our money
19 January 2024
Reply from Parking.com - AVA THEATER DISTRICT
Hello,
Thank you for taking the time to write this review. We appreciate your feedback & we're sorry for your negative experience during your stay with us. We have shared this with the local management team for review and will reach out to you directly.
Thank you,
Parking.com
Great service
Great service, easy app to use, and perfect for what I needed that day.
12 December 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Lionel,
Thank you for taking the time to write this review. We appreciate your feedback & we're glad you enjoyed your experience with us!
Thank you,
Parking.com
The staff was courteous and helpful
The staff was courteous and helpful. At the end of the night there was nice heated spot for us to wait while they retrieved our vehicle.
9 December 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Peter,
Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!
Thank you,
Parking.com
Great service and very kind staff.
9 December 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Jeffrey,
Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!
Thank you,
Parking.com
Amazingly fast and friendly service.
13 December 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Cynthia,
Thank you for your review. We appreciate your feedback & we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Valet really helpful.
2 December 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Carolyn,
Thank you for taking the time to write this review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
AVA Parking was quick and easy
AVA Parking was quick and easy! I did not realize it was Valet parking till we pulled in. They scanned my ticket and parked my car right away. After returning around 11p.m. they returned my car with no issues. Quick service and polite staff!
10 November 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Erin,
Thank you for your review. We appreciate your feedback and we're glad you enjoyed your experience with us!
Thank you,
Parking.com
Mohanand was very helpful kind respectfulA parking attendant by the name of…
A parking attendant by the name of Mohmand was very helpful kind respectful
10 November 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hello Cynthia,
Thank you for your review. We appreciate your feedback and we are glad you enjoyed your experience with us!
Thank you,
Parking.com
Everything went wrong
Everything went wrong. They only had one guy on who's doing valet parking and he barely spoke English and wanted us to park on the street and leave our car running with the keys in it. Absolutely insane
8 November 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hello,
Thank you for your review. We appreciate your feedback and we're sorry for your negative experience during your stay with us. We have shared this with the local management team for review and will reach out to you directly.
Thank you,
Parking.com
Perfect way to park
Perfect way to park, No more worrying about where to park or if the lot will be full. Will use this service every time from now on.
14 October 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Edward,
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Easy in and out
Easy in and out. Very happy to scan the parking stub and have our car ready for pickup when we got there.
9 October 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Karl,
Thank you for your review. We're glad you enjoyed your stay with us!
Thank you,
Parking.com
It different valet process
I pulled into the lot not realizing that it wasn't your traditional valet - you reserve your sport in advance and such. The attendant explained the process and wasn't optimistic that there were still reservations available. However, I couldn't understand why he couldn't look into the system to tell me rather than me having yo handle to look up myself and quickly. Looked it up on line on my phone real fast. Saw reservations were available and booked in less than 2 minutes (which feels like forever when there's another car behind you. I showed the attendant my recent purchase QR code and was set. Leaving, I texted foe my car about 10 minutes before I was leaving and whe I got there the new night attendant had my car set and ready to leave. Second attendant also had a much better service demeanor than the first attendant which imrpoved the initial experience. Easy purchase. Easy departure. Now that I know where I can park and the process when I go to that part of town. I would go again.
29 September 2023
Reply from Parking.com - AVA THEATER DISTRICT
Hi Mari,
Thank you for your review. We appreciate your feedback & we're glad you enjoyed your stay with us!
Thank you,
Parking.com
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