Parking garage wasn't labeled, just a single closed garage door. You pull up, hoping it's the right one. No signs inside the garage telling you where you are and after you park and walk out, nothing... See more
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I am very satisfied with parking but little often scan code is not working at aqua radisson hotel then have to call office parking.com and stay 10 or more min on the phone and other people are waiting... See more
I had to pay for 2 parking sessions because I tried using the app, and instead of giving me the session for the times I entered (5pm-1am) it gave me a 2 1/2 hour session (2pm-4:30pm,) which ended befo... See more
Company replied
Wonderful customer service especially from the lady in the Aqua Building parking office. No matter how busy she is she always takes time to listen to any questions/concerns I may have and explains eve... See more
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
225 North Columbus Drive, 60601, Chicago, IL, United States
- (312)233-0117
3.2
Average
106 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Worst app ever
25 April 2025
Great this time
9 May 2025
I work at 303 E Wacker Dr Building
I work at 303 E Wacker Dr Building, so it is a great location with good prices for parking every day for me.
3 May 2025
My credit card doesn’t work in your…
My credit card doesn’t work in your system, no matter what I tried. Frustrating, used my husband’s card.
26 April 2025
With the new system doesn't let me out…
With the new system doesn't let me out out. I'm still using the old app. I work at the Swiss hote,l I can go in, but that doesn't let me go out.
23 April 2025
Excellent customer service!
Wonderful customer service especially from the lady in the Aqua Building parking office. No matter how busy she is she always takes time to listen to any questions/concerns I may have and explains everything in detail. Excellent service!
23 April 2025
Parking garage will no longer be using…
Parking garage will no longer be using parking.com app. Transitioning to metropolitan app which is terrible service from past experience. Good luck.
8 April 2025
I am very satisfied with parking but…
I am very satisfied with parking but little often scan code is not working at aqua radisson hotel then have to call office parking.com and stay 10 or more min on the phone and other people are waiting to live the parking thanks other than that have no problem
10 April 2025
My experience in this parking it’s been…
My experience in this parking it’s been so far so good , if you have a hard time finding your car, you forgot the number where you parked they would walk you and find out where you parked so this is such Helpful
27 March 2025
I was pleased with the rate
I was pleased with the rate. It was easy to find and easy in and out.
22 March 2025
It's charged me extra when payment…
It's charged me extra when payment machine is not working. I email it to parking.com but no response even after a week
15 March 2025
If you have any problem they help you…
If you have any problem they help you out to resolve it.
2 March 2025
There is always an issue with the…
There is always an issue with the scanner. Then the customer service reps only wants you to pay again!!!! Why?
14 February 2025
I was able to quickly find a spot in a…
I was able to quickly find a spot in a safe and well-lit location. The signage was perfect to find my car after my event.
11 February 2025
Great place close to the area and easy…
Great place close to the area and easy access to in and out.
9 February 2025
The is convenient parking to my place…
The is convenient parking to my place of employment.
There are few concerns:
1. More camera is needed for our safety. There was a suspicious person lurking in the lot by the gate a few days ago. I called and made a report to the Aqua parking office.
2. Please consider placing garbage bins in certain areas.
4 February 2025
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