I wasn't able to use my reservation because there were literally no instructions that actually explained what to do or how to use the reservation. Ended up paying another 13 dollars out of pocket to p... See more
Company replied
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When a customer prepays, they must insert ticket, and have a QR code to scan, so that you can exit the structure . After I paid in advance, there was never a QR code to be found-in the confirmation em... See more
Transaction went smoothly. However, the parking structure exit was requesting to scan a bar code; which was not provided to me. I had to page for assistance at the exit gate to leave without paying... See more
Easy to purchase, but wouldn’t pull up the barcode to scan out when leaving, so had to pay for parking twice. Edit: original payment has been refunded.
Company replied
Company details
Information provided by various external sources
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Contact info
747 N Old World Third Street, 53203, Milwaukee, WI, United States
- (414)765-0931
2.2
Poor
14 reviews
Hasn’t replied to negative reviews
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When I got to the parking lot it was…
When I got to the parking lot it was full and no other parking way available.
30 July 2021
Reply from Parking.com - 310 W
Thank you for your review, Miranda. We are going to look into this and will reach out directly.
I wasn't able to use my reservation…
I wasn't able to use my reservation because there were literally no instructions that actually explained what to do or how to use the reservation. Ended up paying another 13 dollars out of pocket to park for the evening. So the reservation is overall useless. Thanks but no thanks. I Will not use it again.
27 July 2021
Reply from Parking.com - 310 W
Thank you for your review, Kelsey. We are going to look into this and will reach out directly.
inconvenient
no barcode to scan and makes it super stressful to leave the carpark when you can't scan anything to leave
4 July 2021
Reply from Parking.com - 310 W
Sorry you had a negative experience, Hayley. We have brought this to the attention of the local management team.
I didn't get the bar code in my email
I didn't get the bar code in my email. I had to pay another 15 to leave the structure.
4 July 2021
Reply from Parking.com - 310 W
Thank you for your review, Jared. We are very sorry for the app issues. We are going to reach out directly to learn more.
Never got the barcode for the parking…
Never got the barcode for the parking in the email, ended up having to pay again!
28 June 2021
Reply from Parking.com - 310 W
Thank you for your review, RCS. We are very sorry for the app issues. We are going to reach out directly to learn more.
I paid $15 in advance for parking and…
I paid $15 in advance for parking and was never given a barcode. I was charged another $15 by the parking facility as my parking.com reservation did absolutely nothing.
28 June 2021
Reply from Parking.com - 310 W
Thank you for your review. We are going to look into this and will reach out directly.
No barcode
Easy to purchase, but wouldn’t pull up the barcode to scan out when leaving, so had to pay for parking twice.
Edit: original payment has been refunded.
27 June 2021
Reply from Parking.com - 310 W
Thank you for your review, Ryan. We are very sorry for the app issues. We are going to reach out directly to learn more.
Where’s the QR code?
When a customer prepays, they must insert ticket, and have a QR code to scan, so that you can exit the structure . After I paid in advance, there was never a QR code to be found-in the confirmation email, or on the app. I had to use the call button to avoid paying an extra 15 dollars. I say fix the glitch!
24 June 2021
Get your bar code ready
Transaction went smoothly. However, the parking structure exit was requesting to scan a bar code; which was not provided to me. I had to page for assistance at the exit gate to leave without paying additional fees. The support technician seemed to be familiar with the scenario. I gave her the transaction details and she raised the gate and said 'have a good evening'.
20 May 2021
Went to exit I realized there was no…
Went to exit I realized there was no barcode to scan in my paid recept email from parking.com so I paid double. $6 to parking.com & $10 to the actual parking garage.
26 April 2021
Does not work on all phones.
the application is not conducive to using a cell phone, this needs to be tested as I would assume EVERYONE uses their phone to pay to park. It might work perfect on a laptop or even ipad like computer, but did not work well on my Android.
6 October 2020
Unprompted review
Reply from Parking.com - 310 W
Thank you for the review and feedback. We're sorry you had a negative experience. Someone will reach out to learn more.
Thank you,
Parking.com
They gave me directions to a parking…
They gave me directions to a parking garage, but when I went to check out it said my parking ticket wasn't valid. I emailed them to discuss and they still ha e not returned my email.
5 August 2020
Unprompted review
Reply from Parking.com - 310 W
Thank you for the review, Dana. This has been brought to the attention of the local management team. Someone will contact you to address this.
Thank you,
Parking.com
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