PSH Environmental Ltd. (Parkers Skip Hire) Reviews 723

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency of their delivery and collection processes. Many people found the online ordering system straightforward and easy to use. The staff are frequently described as friendly, helpful, and professional, with many appreciating their willingness to assist with specific requests and their careful handling of property. Reviewers also noted the competitive pricing and the overall reliability of the service. However, some customers also noted occasional issues with staff conduct, describing some interactions as rude, aggressive, or unprofessional. A few people experienced difficulties with skip placement in challenging locations, and some felt that the company's policy on collection times for larger projects could be inflexible.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the prompt... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and reliability. Reviewers... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight that ordering online is... See more

Price

People report positive experiences with price. Customers consistently find the prices to be reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my skip online which was straightforward and easy. I received an email to confirm even though I had ordered on a bank holiday weekend to be delivered on the Tuesday, which was a surprise, as... See more

Company replied

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

I’ve had several skips from PSH in the past and always found them to be reasonably priced and have an efficient service. The guys that drop off and pick up are always friendly. My most recent skips... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

723 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

easy skip hire

Thos was quick and easyvto order my skip ...was delivered in good time and we asked the driver if it could ho in a certain spot which he did with no hesitation ....Skip was filled and used the easy to use early off hire pick up form ..skip was collected a day later ...would certainly use again ...many thanks

17 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Great to hear, thank you!

Rated 5 out of 5 stars

Have always used your service over the…

Have always used your service over the years and your service is always excellent. Your staff are always courteous and friendly wouldn’t use anybody else.

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's lovely to hear, thank you for continuing to choose us!

Rated 4 out of 5 stars

Arrived nice and early bit slow…

Arrived nice and early bit slow collection

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for your review, and using the online early returns form, on this occasion we couldn’t have acted any earlier the original online order which was ‘collection from’ Monday 24th.
Whilst we aim to collect on or soon after the ‘from’ date we are unable to guarantee a collection date unless requested at the time of booking.
We apologise if this has caused any inconvenience and hope that you use our services again in the future, if you require guaranteed delivery or collection please do speak directly to our office team we will always try our best be as accommodating as possible.

Rated 5 out of 5 stars

Easy of ordering

Easy of ordering, arrived on time and no hassle

10 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's what we aim for, thank you!

Rated 5 out of 5 stars

Excellent customer service

I was kept informed regarding delivery and pick up. The skip was even delivered a day early and I had a phone call to ask if it would be OK. It was picked up on the correct day and again a phone call confirming they were coming, excellent service.

9 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Christine, really appreciate that! :)

Rated 5 out of 5 stars

Professional service

Always use PSH, professional from booking through to delivery and pick up and at a competitive price.

7 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you!

Rated 5 out of 5 stars

Easy and quick to deal with

Was very easy to book and was able to give special requests for drop off and collection which they were able to meet. All my emails were responded to very quickly including one sent on a Sunday.

5 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Tracey, yes we do monitor emails out of hours should anything crop up.

Rated 5 out of 5 stars

Great company quick to deliver the skip…

Great company quick to deliver the skip and kept me informed to when it will be picked up. Will definitely be using them again.

4 November 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Kevin! Great to hear. :)

Rated 5 out of 5 stars

super helpful

Skip arrived on time and with care. Asked for a little flexibility for the pickup which was granted. Efficient kind and flexible. Cheers.

25 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Bob! Yes we will always try to help so just get in touch if there's anything you need assistance with. :)

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Collected at our convenience. Will definitely use them again.

20 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you Richard!

Rated 5 out of 5 stars

First Class Skip Hire

The skip was competitively priced, easily ordered online, delivered punctually and collected early on request. Could not have been bettered.

28 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's brilliant to hear, thank you!

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, dropped off where required and picked up promptly on day of collection, lovely drivers on both occasions, easy booking system, will use again. Many thanks.

19 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Brilliant, thank you Wendy!

Rated 5 out of 5 stars

Easy to book

Easy to book, delivery great and pick up great too

16 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We hope to see you again next time. :)

Rated 5 out of 5 stars

Fantastic service

A great company to deal with. Skip arrived as arranged and the driver was extremely friendly and helpful. Called to get the skip removed as I’d filled it quicker than planned and it was removed the next day. Highly recommend Parker’s!!

31 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Paul! An efficient service for an efficient customer. :)

Rated 2 out of 5 stars

Small skip Big truck

Despite delivering larger skips before this delivery of a 2yd skip to my preferred position was a task beyond the driver. Apparantly I should have known about the intracacies of skip delivery logistics, after being put through to Bob-in-the-yard when I phoned the office to see if it could be redelivered on a smaller vehicle. My choice was to pay for a second delivey or put up with where the driver was able to place it. This is the first time PSH failed to do a top job.

22 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Firstly, we would like to apologise that you feel PSH have failed to do a top job on this occasion. Having delivered to you before we are grateful not only to new customers but returning customers alike.
When delivering skips, it’s not the size of the skip that makes it difficult to place in some preferred positions, it’s the size of the lorry.
We certainly do not expect our customers to have knowledge of the logistics involved in delivering however we are specialists in what we do having 40 years’ experience in waste management and using these years of experience of doing our absolute best not to damage a customer’s property.
I can see from the previous hires you have had we had delivered the skip on a smaller lorry, this particular lorry was not the one that delivered to you recently, however our driver who has many years of experience was unable to manoeuvre the lorry to the exacting place you requested and placed the skip without causing any damage to your property.
Our office is managed by a highly skilled team of staff who have worked for PSH for many years, we pride ourselves on delivering the best customer experience possible. I am sorry that you feel we didn’t achieve this when you spoke to our Transport Manager.
I can see that the skip was collected yesterday successfully after the term of hire was completed and I do hope that you will consider us again in the future for your waste disposal requirements.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick delivery and same day collection after I called to say we'd filled the skip.

27 October 2025
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Its good to hear that we were able to accommodate your request. Thank you for the review Stephanie

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