PSH Environmental Ltd. (Parkers Skip Hire) Reviews 721

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the efficiency of their delivery and collection processes. Many people found the online ordering system straightforward and easy to use. The staff are frequently described as friendly, helpful, and professional, with many appreciating their willingness to assist with specific requests and their careful handling of property. Reviewers also noted the competitive pricing and the overall reliability of the service. However, some customers also noted occasional issues with staff conduct, describing some interactions as rude, aggressive, or unprofessional. A few people experienced difficulties with skip placement in challenging locations, and some felt that the company's policy on collection times for larger projects could be inflexible.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the prompt... See more

Service

Customers had positive experiences with service, often highlighting its efficiency and reliability. Reviewers... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their professionalism and... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight that ordering online is... See more

Price

People report positive experiences with price. Customers consistently find the prices to be reasonable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered my skip online which was straightforward and easy. I received an email to confirm even though I had ordered on a bank holiday weekend to be delivered on the Tuesday, which was a surprise, as... See more

Company replied

Rated 5 out of 5 stars

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week e... See more

Company replied

Rated 5 out of 5 stars

I’ve had several skips from PSH in the past and always found them to be reasonably priced and have an efficient service. The guys that drop off and pick up are always friendly. My most recent skips... See more

Company replied

Rated 5 out of 5 stars

If you want a good efficient and reliable skip service choose PSH .The bonus is helpful friendly staff who always answer the phone and sound happy to have and satisfy their customers - which is sadly... See more

Company replied


Company details

  1. Waste Management Service
  2. Recycling Center

Written by the company

PSH Environmental is a family-owned and run waste and recycling centre based in Norfolk. We’re proud to say we’re far more than just a skip hire company - prioritising sustainability and the environment in everything we do. As your local household waste management experts, we offer domestic and commercial skip hire alongside recycling services in Norwich and surrounding areas. As recycling specialists, we also provide commercial skips, roll-on roll-off containers, and safe disposal of plasterboard and asbestos.


Contact info

4.9

Excellent

TrustScore 5 out of 5

721 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great overall experience

Booking was easy, skip was delivered and taken away in a timely fashion, all at a reasonable price.

7 March 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you!

Rated 1 out of 5 stars

Psh have let themselves down today…

Psh have let themselves down today especially the guy in transport.
We are currently under taking a massive house renovation. Complete roof off and a new level added the builders have told us around 7/8 months like an idiot i recommend them to PSH as I used them on my last project. This was meant to be a roll in and out service. They have already collected one and dropped another one off this second skip was only half full they turn up to collect it I tried to expain to the driver he was rude and just said well they haven’t ordered another one. Why would we? It’s only half full. Then just turned around and loaded it anyway.
I rang up and spoke with someone who put me through to transport.
What a absolute Moran of a man I spoke with
Rude, aggressive, arrogant, I explained the situation and he wasn’t interested. You’ve had it longer then 7 days and that’s our T&C
To which I replied well then no point
In using you again then is there.
He starts shouting don’t you threaten me bla bla probably about to give himself a heart attack.
When I finally got a word in. I explained no one is threatening you. I’m saying what’s the point in me using PSH for skips on big projects if you’re going to collect every 7 days? His reply was we are very busy and need the skip back and can’t wait for you. 😂😂 and put the phone down on me.
So after having about 10 skips maybe more on 2 projects I will never ever use this company again. And I’ll make sure I tell everyone who cares to listen. I’ll do my absolute best to make sure any members of my family and friends never use this company again.

This is where I would normally say not only have you missed out on another 5/6 skips. You’ve also lost a customer who’s ordered many skips from you in the past and recommended you to many others.

Reply. To the below.
First off, nobody from my end was giving any members of your staff verbal abuse.
One of your staff was Rude aggressive and damn right unprofessional. And got his knickers In a little twist when I said well if your going to collect skips after 7 days on a big project there’s no point in using you again. He went from 0 to 100.

2nd, I’m not the only person to have this issue, from what I see from your reviews. So, instead of Victim blaming. Try and educate your staff, and maybe offer some training in how to deal with customers. Not only did one of your member of staff get aggressive and rude, he also tried to mock me in what I was trying to explain to him.
3rd, what makes you think PSH are that important that I will ring one of the directors and have a chat. I’ve left my review on my experience I won’t use you ever again. And I will tell absolutely everybody who cares to listen what a rude unprofessional company you are.

20 March 2026
Unprompted review
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

We are sorry you have felt it necessary to provide a customer review as PSH has not met your expectations, although we are unable to match you to the service you are reviewing.
Furthermore, you have made accusations which are derogatory and untrue, which we feel require clarification for the benefit of our customers.
At the point of placing an order a confirmation is sent detailing the terms of hire and hire period. Subject to availability, PSH will discuss extended hire periods at the time of order or during the original hire period and will always work to accommodate longer term hire periods for ongoing projects.
It is worth noting that we do not tolerate verbal abuse towards our staff members, which sadly on this occasion a staff member was subjected to.
If you would like to contact us directly to discuss any grievances you feel you may have with PSH, a Director will be available to take your call.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, so easy to book.

28 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you! We've tried to make the process as straightforward as possible so this is great to hear. :)

Rated 5 out of 5 stars

Friendly professional service

Friendly professional service. Worked with the LA to enable skip to be located near the house. Delivered and collected promptly and safely. Instructions were clear and reasonable. Overall, very impressed.

27 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you so much, we are really pleased to hear that! It's what we aim for. :)

Rated 5 out of 5 stars

Very Good

Brilliant as ever.Ian is a credit to the company won't use any other skip company always on time and reliable been using them over 35 years.

17 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Wow Jamie, thank you. We've been going for 40 years so that's not bad at all!

Rated 5 out of 5 stars

Great service

Not sure what you can say, the skip turned up on time, you get a fair amount of time to fill it and the staff are polite, it’s great.

18 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's great Ross, thank you so much for taking the time to leave us a review. :)

Rated 5 out of 5 stars

Excellent service

As always, Parker’s delivered as promised. Great service

4 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Adie! Great to hear. :)

Rated 5 out of 5 stars

Quick and easy to order

Quick and easy to order, timely delivery, good communication. Helpful. Have ordered a second skip.

4 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thank you for your review, and thank you for choosing us again!

Rated 5 out of 5 stars

fantastic, reliable company

I’ve used this skip company three times now for a hoarder house clearance. The delivery and communication has been fantastic. If I’ve ever needed any longer for a skip, they’ve given me several week extensions. If I’ve ever needed an urgent collection, I’d message on a Sunday and the skip would be collected on the Monday morning. Really brilliant service and such a life saver for getting a house cleared out!!

6 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

That's great to hear Laura, and thank you so much for continuing to choose us! I hope the house clearance went well. :)

Rated 5 out of 5 stars

Friendly

Friendly! Called prior to delivery to confirm that I ordered the right , called again 4 days before collection date to see how we were getting on. Very polite, very friendly and very helpful! Will definitely use again

5 February 2026
PSH Environmental Ltd. (Parkers Skip Hire) logo

Reply from PSH Environmental Ltd. (Parkers Skip Hire)

Thanks Danny, that's what we aim for! Pleased to hear you had a good experience with us. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look