Parker Hayes Reviews 

66
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality, beautiful style, and premium materials of the products. Many people find the footwear and apparel extremely comfortable, noting that items look wonderful and receive many compliments. Consumers are also happy with how easy it is to place orders and find everyday wear. However, some customers also noted that shipping and delivery often took significantly longer than initially expected. A few other people also felt that customer service communication was slow or lacked helpful support when resolving issues. Some reviewers mentioned occasional discrepancies regarding product colors or sizing accuracy compared to website images.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing satisfaction with comfortable designs, attractive... See more

Quality

People report positive experiences with quality, highlighting excellent craftsmanship, comfortable materials,... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some customers reported that their items... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising prompt, courteous, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, as many customers express satisfaction by... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered some shoes and the delivery took a little longer than expected. The shoes are nice, although the heel of the shoe is not covered with the same leather from which the shoe itself is made. Rat... See more

Rated 5 out of 5 stars

I'm based in the UK and I can positively recommend this company and their products. Very professional and great quality. Its one of the most comfortable sweaters I've got. I will buy from them again... See more

Rated 5 out of 5 stars

It didn't have any experience with the company before this so I didn't know what to expect ... but it was all good and they lived up to their delivery estimate, and the quality of the sweaters was exc... See more

Rated 5 out of 5 stars

Bought some wingtip sneakers not quite knowing what to expect. I needn’t have worried! They’re soooo comfortable and stylish and arrived in good time. The materials seem quality as well. So much so, I... See more


Company details

Written by the company

Discover premium men’s and women’s apparel and accessories at Parker Hayes. Thoughtfully crafted pieces made for comfort, style, and lasting quality.


Contact info

4.0

Great

TrustScore 4 out of 5

66 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.0

All reviews

(66)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I hope someone reads this

I hope someone reads this. I purchase three pairs of shoes. Two pair did not fit. I reached out to your support address but have not received a return e-mail. My order # is P27397. I'd like to get a refund, then I'll order more shoes. Thank you. Byrd Davis.

16 September 2026
Unprompted review
Rated 5 out of 5 stars

It didn't have any experience with the…

It didn't have any experience with the company before this so I didn't know what to expect ... but it was all good and they lived up to their delivery estimate, and the quality of the sweaters was excellent, so no problems ... the tracking information was a bit difficult to navigate, but just let things run their course and it was fine in the end ...

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you,
Great experience.
Had an issue with size being a fraction small.
No problem as I messaged Melissa in customer service and we had it all organised…
Looking forward to wearing them now!!

17 September 2026
Unprompted review
Rated 5 out of 5 stars

It took a long time to get my shoes


It took a long time to get my shoes, but I like them. Happy they finally arrived. Parker Hayes has been very good working with me because I’ve had such a difficult time with sizing. Thank you.

14 September 2026
Unprompted review
Rated 5 out of 5 stars

I'm based in the UK and I can…

I'm based in the UK and I can positively recommend this company and their products. Very professional and great quality. Its one of the most comfortable sweaters I've got. I will buy from them again in an instance. Always a bit concerned about buying from a different country, but in this instance my concerns were unfounded. Great job to everyone concerned. Thank you.

20 September 2026
Unprompted review

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