parkdean-resorts.com Reviews 

Skipsea sands -Worst weekend away ever, there should be people on the site checking for anti-social behaviour. Our "lovely" neighbours and their mates decided that it is a good idea to use green area betwen our caravans as a toilet. It is 1 a.m., and they are shouting, swearing, and someone just been sick outside our bedroom window twice. Grass is covered in wee, sick, and God knows what else. There is no number to contact the reception in out of hours, so I guess we and our 3 children will have to deal with it till tomorrow. Not to mention that there is punching bag outside their caravan which is constantly used by 3 drunk lads at 1 am.
Worst break for us and we definitely won't be coming back.

Booked a superior lodge at Whiteacres, Newquay, Cornwall and paid £502. The lodge was not at all what we expected, really scruffy. They did find us a caravan but would not adjust the price (close on £300 difference). I would not recommend staying at this site. Just received a reply from Parkdean with 24 hours so I am impressed with that. They are looking into it and will contact me again. I would add that this is the only poor review I have ever given. I look forward to hearing from them.

Stained quilt seen when removing cover. Check your bedding as it appeared as dry blood. Reported after leaving but not pleasant

stayed weekend of 4th July 2025 upon checkout and getting home discovered my autistic child had left his tablet in the caravan only stay an hour away so swiftly phoned to report this, absolutely awful customer service twice promised a call back had to chase them myselfstill awaiting as of 31/8 made a case with parkdean 15th July who promised action and update again still waiting, imagine stealing from a child absolutely DISGUSTING

I am a owner at skipsea sands exchange the caravan and change my mind as still in cooling off period found some faults with it in which the sales team blamed me for it also wanted to leave and give it back but didn’t want to that

Racist staff, very unhygien dirty unacceptable caravan covered in flees. We all of us was itching rash in 2 hours. We had to leave. They refused refund and told us it's time of the year. Very racist and no remorse just Waiting us to leave. I email them to complete and refund but still noreplay.

I am at Barmston Beach between 09 to 23 June 2025.
Owners queue jump at the bar and staff pander to them. I was ignored by staff on several occasions with owners.
I will never go to Barmston Beach again. Or possibly a Parkdean park.
It is totally out of order and ruins what was Parkdean's good reputation.

On the whole Barmston Beach is a good park.
Only let down by the lack of disabled access. Also the array of chairs and tables limiting access. To scooters and wheelchairs.
This park needs a serious look at welcoming disabled guests.

Just back from Eyemouth Parkdean.... What a fantastic time with very friendly staff polite and chatty.... Park was clean and great weather wished I stayed longer can't wait to get back for another stay cheers 5 stars to all

Crimdon Dene Holiday Park
Reception staff very friendly paid for a wider mobile home with balcony which was very clean unfortunately found the baby changing in clubhouse unacceptable very dirty was reported but few days later had still not been cleaned thought food was a little over priced heard lots of people complaining about the prices
Campsite in a lovely area with good sea views but no easy access to the beach had enjoyable holiday apart from baby changing facilities which needs sorting

Just tried to contact this outfit again. Can only contact by chat I am 35 in queue. oarkdean this is not a good look.
My gripe is that a final balance payment of£11 should have been taken today. They have taken £60????

Absolute scam of a company. I have been unable to speak to anyone directly, they just direct you to their live chat. We tried to amend our dates due to a change in circumstances, even asked if we could pay a fee to change, but we have been told we can only change the booking over to someone else by finding our own cover and paying £40! Now we are forced to cancel and lose £370!! Absolutely shocking!!

Oh and regarding Park Deans reply, nobody has been intouch regarding booking details so again.... scam

Went to camber sands in March what a disaster caravan was dirty hairs in the shower, no mattress just a slab sponge uncovered and bedding too small wifi didn't work staff unhelpful security a joke smelt of wet dog pillows had dried food all over them.
Booking ref 11495840.
There was also a broken fence adjacent to the caravan which youths were coming through.

Absolute scam of a company. unable to speak to anyone directly, they just direct you to their live chat agents, who are very rude and unhelpful. We were attempting to amend our dates due to my wife falling pregnant, the terms state this is subject to a £40 charge, which is fine. However, the terms do not state they are unable to amend to the next year (2026) and the live chat agent even admitted that this is not in the terms, but still unable to amend. There is no valid reason for this, other than forcing you to cancel and lose your money. I have screenshots of the agent admitting that this is not in the terms, and therefore not legally binding.

We stayed at Skipsea last weekend, never again caravan dirty cooker all grease and outside table covered in muck from previous people,complained they said a manager would come and look, i dont know if they did but i had to return to caravan for something to find the cleaner in with a bottle of spray and a dirty cloth, she was on her way out and when i looked at table outside she had not even cleaned it,
Cooker was no different wethen decided to leave early.
I mean when your only away 3 nights you dont expect to spend your time complaining,
When i returned home i put a formal complaint in and have been offered £32 80 which doesnt even cover the cost of 1 nights stay and then you have to book another stay to reveive it.
I have no intention of booking another stay.

Booked Sandford in Poole back in February on arrival in October got keys to pet friendly caravan nothing like pics went back to ask are we in the right caravan was told yes by a very rude young lady also had to report no bedding and light not working
camp very large pool tiny hardly any lights on for walking back to caravan website to book things rubbish not enough for children over 8 to do things nowhere within walking distance very disappointed would not go back again

Please, please avoid Sandylands Park in Ayrshire.
In an industrial estate next to a slaughter house and the most depressing, soulless holiday park I've ever seen. In a major state of disrepair. The main complex is like something from an 80s horror movie.

Very misleading pictures online of a lovely looking pool full of smiley, happy children and in reality the "pool" is a small puddle in what looks like an old warehouse or shipping container. No windows, all grey and bleak with broken lockers and scruffy changing area. The spectator section is a corner of the warehouse with 6 fold down plastic chairs. And that's if you can even get booked in! Complained and was told the pictures online are used across all parks and are for illustrative purposes only. Very dishonest and misleading.

0 fun or engaging activities available and this wasn't communicated until after we had booked a non refundable stay.
Happy to continue selling holidays knowing those families won't be able to participate in anything. Again I've been told tough, and t&c state you aren't guaranteed any fun whilst on site.
No advertised character meet and greets. They appear for 10 mins a day apparently, but the time isn't publicised, and guess what? if you can't mind read and guess correctly when and where they will be, tough!

Playpark broken. Tough
Lots of arcades machines not working. Tough.
Restaurant slow and gets your order wrong.
Tough.
"Football" section is 2 old rusty goals in a very small, disused car park next to the road leading up to the caravans so not safe for wee ones with basic road safety knowledge.

Just the worst break we've ever had and general manager only willing to "take comments on board" and not to offer any form of goodwill gesture for wasting our time and money.

Complained to Head Office and got nothing but cheeky and sarcastic replies back from "Ryan". Trading Standards, Environmental Health and ABTOT are your only choices for getting anywhere as the complaints procedure with Parkdean is non existent. They just laugh at you and taunt you for wasting your money.

Please do not waste your money - book a Haven stay for £50 more and actually get a tiny bit of joy and some customer service.

Our experience was great due to the staff, the girls in reception were lovely and Barry the touring warden was fantastic. His local knowledge of the area is second to none! He is a funny, kind man!

Just got back 3 night lower hyde .I did not think was that good shower looked dirty shower doors did not close properly,no drain plug and water did not run away as should.,bedroom doors would not shut.Smelt of dog.windows needed cleaning.If
I had to choose between lower hyde and romney sands site it would be romney sands every time..

Not a great experience! We found the caravan clean but had not been checked, no loo roll and horribly stained toilets. Nothing else provided, (for example small washing up liquid), only one bin bag. There were two very small duck ponds, not what we had imagined, and a long way from our caravan on this big site. Finally although we sorted our recycling, at the bins no clear signage, nowhere to put waste, had to use hands to open them as foot pedals not accessible. We won't stay here again.