Paris Attitude Reviews 2,544

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the excellent service, noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth process of finding an apartment, often recommending the company for its professional and reliable approach. The locations of the apartments are also consistently well-received. However, some customers also noted issues with customer service, mentioning instances where they felt unsupported, particularly regarding apartment cleaning or unresolved issues with landlords. A few people reported a lack of response to emails or a dismissive tone from agents, leading to dissatisfaction with the communication and problem-solving efforts.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and... See more

Service

Reviewers mention positive feedback about service. Many customers praise the excellent and supportive... See more

Response time

Reviewers highlight positive aspects of response times, with many praising the responsiveness and willingness... See more

Customer service

Consumers find customer service to be ambiguous. Many customers praise the responsiveness, efficiency, and... See more

Location

Users describe positive interactions with location, highlighting a great selection of apartments in Paris,... See more

Based on these reviews

Rated 5 out of 5 stars

A great experience. They have the greatest selection of apartments in Paris, and the staff is really helpful. Ask for Neda, she was my advisor and she's fabulous. She really went above and beyond - he... See more

Company replied

Rated 5 out of 5 stars

I have used Paris Attitude twice and have been content both times. I think the webpage has clear photos and you don't need to submit lots of complex documents. Clear communication and confirmation wit... See more

Company replied

Rated 5 out of 5 stars

We arrived a little early yet someone was here to meet us immediately. Everything went fine except for a few minor inconveniences. The internet was not working but was fixed the next day. The instr... See more

Company replied

Rated 5 out of 5 stars

I've been staying with Paris Attitude for almost 3 years and I couldn't be happier. When I moved to Paris I really struggled to find an apartment, other agencies had very little on offer or were very... See more

Company replied


Company details

  1. Self-Catering Accommodation
  2. Apartment Rental Agency
  3. Lodging
  4. Property Management Company
  5. Real Estate Agency
  6. Real Estate Rental Agency

About Paris Attitude

Written by the company


Paris Attitude is a real estate agency specialized in furnished rentals in Paris. With more than 4,000 apartments in every arrondissement of Paris, we can meet any request, from studios to 5-room apartments, modern lofts or traditional Haussmann-style homes. All our apartments are ready, furnished and equipped with everything you need, even linens and cooking utensils.

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Bad & Slow Communication especially concerning Refund

In terms of location and amenities, the apartment was top-notch. Communication depends on whether you’re able to reach the right person. Even when you contact supervisors, it doesn’t immediately lead to action on the part of the staff. After renting for six months, it took two weeks and 10 emails before I got my security deposit back. There is still room for improvement when it comes to communication and response times.

31 January 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Wolfgang,

Thank you for your feedback. We are pleased to hear that you were satisfied with the apartment’s location and services.

However, we regret the delay in refunding your security deposit. According to your file, the security deposit has indeed been refunded in full, but we acknowledge that the back-and-forth regarding your bank details prolonged the process and may have caused some dissatisfaction.

We apologise for this delay in communication. The main thing is that the full refund has been processed, but we have taken your comment on board to help us further improve our responsiveness to this type of request.

Kind regards,
The Paris Attitude team

Rated 5 out of 5 stars

Easy apartment search and rental process!

Paris Attitude made the apartment search and rental process exceptionally easy. Klara assisted us with finding a year-long rental within our budget in the area that we desired. Note that not all future rentals may actually be available as existing tenants may renew or extend their leases and that once the lease is signed, you work directly with the owner on the inspection and to address any issues that may come up during the course of your lease.

11 March 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Laura,

Thank you for your review. We’re delighted to hear the search and rental process felt exceptionally easy, and that you were able to find a year long rental within your budget in the area you wanted.

Thank you as well for sharing these helpful notes for future tenants. We really appreciate it, and we’re always here if you need guidance at any stage.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Very efficient overall service

Very efficient overall service
Good responses when supplementary questions asked

16 March 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Edmund,

Thank you for your review. We’re glad you found the service efficient overall and that you received clear answers whenever you had additional questions. We remain at your disposal if you need anything.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Great repeated experiences

Elhadji was phenomenal in securing me suitable properties in Paris for my stays there.

Overall, the Paris Attitude service is immacculate and friendly.

I would strongly recommend!

19 March 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Ali,

Thank you so much for your review. We’re delighted you felt well supported in finding suitable places for your stays in Paris, and that the overall experience with Paris Attitude was both smooth and friendly. Your recommendation truly means a lot.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Efficiency

The information received from you regarding the Tenant was complete since the beginning.

17 March 2026
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your feedback. We’re glad the information provided about the tenant was clear and complete from the start, and that the process felt efficient. We remain at your disposal if you need anything.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Neda is an excellent representative of…

Neda is an excellent representative of your company
comprehensive responses were provided and Questions were answered directly
Responses were quick rather than having to wait a number of days
Assistance was given if there was lack of understanding as student requirements

16 March 2026
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your review. We’re delighted to hear you felt well supported throughout the process, with clear and direct answers, quick responses, and extra guidance when needed regarding student requirements. We’ll be sure to share your kind words with Neda.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

My family and I highly recommend contacting Frederic when booking through Paris Attitude!

My family and I have used Paris Attitude since 2023. We have been very satisfied with our bookings.

Frederic is extremely helpful, reliable and efficient. Whenever a concern arises, Frederic is quick to help us.

My family and I highly recommend contacting Frederic when booking through Paris Attitude!

31 January 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Maria,

Thank you very much for your review and for trusting Paris Attitude since 2023. We’re really pleased to hear your family has been consistently satisfied with your bookings, and that you’ve felt well supported whenever something came up. We’ll be sure to share your kind words with Frederic.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

The response and the online reservation…

The response and the online reservation process are fast & userfriendly.

31 October 2025
Paris Attitude logo

Reply from Paris Attitude

Hello Yasar,

Thank you so much for the feedback! We’ve worked hard to make our online booking as seamless as possible, so we’re thrilled to hear you found it fast and user-friendly.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Great selection of properties and super easy rental process

Very thorough. The listings were easy to navigate, full of details, and the photos/videos gave a great idea of each rental. Paris Attitude made the rental process extremely easy!

11 March 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Laura,

Thank you for your review. We’re delighted you enjoyed the property selection and found the platform clear and detailed, with photos and videos that really help you picture each place. We’re also very happy the rental process felt smooth and easy from start to finish.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

I am very pleased with Paris Attitude .

I am very pleased with Paris Attitude .
One of my trusted agency in Paris.
Very prompt and very helpful.
Congratulations all from sales to accounts.

9 March 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Reetika,

Thank you very much for your review. We’re truly happy to be one of your trusted agencies in Paris, and to hear you found our team prompt and helpful.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

I have been a client of Paris Attitude…

I have been a client of Paris Attitude for at least three times; 1918, 2025 and 2026.
And each time it was Ms Neda’s assistance that help me secure my request for apartment rentals in Paris.
I am always grateful to her and to Paris Attitude for helping me find a place to stay in my beloved Paris when I visit.
Merci beaucop!

4 March 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Nida,

We’re truly touched to have been supporting you for so many years, and delighted to know Paris Attitude has helped make each of your stays in Paris easier and more enjoyable.

Thank you as well for your kind words about Neda. We will be sure to share them with her, she’ll be very happy to read them.

We look forward to assisting you again for your next stay.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

I was in contact with Mihaela and all…

I was in contact with Mihaela and all was great. She answered all my questions and was very helpful

28 October 2025
Paris Attitude logo

Reply from Paris Attitude

Hello Rolli,

Thank you for your review. We’re delighted to hear everything went smoothly and that you felt well supported throughout. It’s great to know all your questions were answered and that the assistance was helpful.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Efficient Premium Service

The team at PA were unbelievably efficient compared to the rest of the other agents i had used. Mihaela was very easy to work with and highly responsive, he/she even took the time to make alternative arrangements for my viewing when he/she could not make my preferred time slot. You do pay a premium, but at least thus far, i thought the premium was worth it given how much hassle it has saved me. Thank you PA

26 January 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Glenn,

Thank you for your feedback. We’re really pleased to hear the process felt efficient and smooth, and that you found the support responsive and easy to work with. We’re glad the service has saved you time and hassle so far, and we truly appreciate your trust.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Very responsive

Very responsive, trustworthy and professionell - high quality apartments

24 February 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Maurice,

Thank you for your review. We’re delighted you found our team responsive, trustworthy and professional, and that you appreciated the quality of our apartments.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Everything was amazing

Everything was amazing

24 February 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Romy,

Thank you for your review. We’re really happy to hear everything was amazing. Wishing you a wonderful stay, and we’re here if you need anything.

Best regards,
The Paris Attitude Team

Rated 1 out of 5 stars

Worst possible business

Worst possible business

I used their service to rent an apartment in Paris. As soon as I checked in I could smell a strong stench of cigarette smell. I immediately made complaints but they didn't help a bit saying that the landlord cannot smell the discomfort. Of course the landlord can't smell it as he smokes as well.

The landlord provided some measures(ozone generators and cleaning of large fabrics) but the stench remained the same. I had to spend my own time and money to mop and clean all the walls and ceilings so that the smell can be mitigated.

The Agency had no part with the landlord providing those unhelpful measures. It is laughable to see them claim that early measures were put in place when they had nothing to do with those early measures and what’s worse those early measures did not work at all.

All my books, documents, bags that were left in the living room - where the stench is the strongest - also reeks of cigarette stench now. It is a travesty for the Agency to say that they have taken measures for me when I am in so much pain. When I constantly raised the issue they just told me to terminate the lease without taking ANY responsibility of their own.

They hide defects from property description and evade responsibility when confronted.

Never use them.

25 February 2026
Unprompted review
Paris Attitude logo

Reply from Paris Attitude

Hello Junghoon,

We are sincerely sorry to hear that this situation made your stay uncomfortable. We understand how difficult a persistent odour can be, especially when it affects your daily well-being.

As soon as you reported the issue, solutions were quickly put in place. You were in direct contact with the owner, who responded efficiently and took immediate action: visiting the property, taking care of the curtains and carpet, and providing an ozone treatment device at your request.

For our part, we immediately relayed your request and shared the various options available, including contacts for specialist service providers if you wished to take the cleaning further.

In addition, in order to find a peaceful solution, we also offered you the option of giving notice and assisting you in your search for another flat at no additional cost.

We regret that, despite the landlord's responsiveness and the solutions proposed, your experience did not meet your expectations. Our priority remains to assist tenants and landlords in finding the most balanced solution possible when this type of difficulty arises.

Best regards,
The Paris Attitude team

Rated 5 out of 5 stars

Neda was great to deal with

Neda was great to deal with. The 2026 rental was a repeat from our 2025 stay…the process was efficient and quickly completed.

7 January 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Donald,

Thank you for taking the time to share your feedback. We’re truly happy to welcome you back after your 2025 stay, and delighted that renewing for 2026 felt simple and quick. It means a lot to us that you trusted Paris Attitude again.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

A Fantastic Experience‼️

Honestly, what a fantastic EASY process! Renting an apt in Paris can be daunting with all the paperwork & approvals, but not this time! My realtor, Elhadji, was so accommodating and helpful. Plus, their properties are so lovely. Would I use this agent again? YES‼️‼️

23 February 2026
Paris Attitude logo

Reply from Paris Attitude

Hello Colleen,

Thank you so much for your feedback. We’re really happy to hear the process felt easy and stress free, and that you enjoyed the apartment selection. We’ll be glad to assist you again whenever you need a place in Paris.

Best regards,
The Paris Attitude Team

Rated 5 out of 5 stars

Your quick response and clear…

Your quick response and clear communication

19 May 2025
Paris Attitude logo

Reply from Paris Attitude

Hello,

Thank you for your feedback. We’re glad you appreciated our quick response and clear communication. We remain at your disposal if you need anything.

Best regards,
The Paris Attitude Team

Rated 1 out of 5 stars

Extremely Unprofessional Service and Waste of Time!

I find Paris Attitude's service to be extraordinarily unprofessional. I have now paid for and had two separate rental applications declined—one for a substantial amount of 2.6k, and a second for a significantly larger amount of 5k.

My payment was withheld both times, and even with a successful refund, it takes a full week to arrive in my bank account. This process has resulted in a significant waste of my time and unnecessary stress while trying to secure housing. I have now requested the refund for the second application as well. This service is unacceptable. I strongly recommend avoiding this agency.

23 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look