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2.8

Average

TrustScore 3 out of 5

6 reviews

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Rated 2 out of 5 stars

Rip Off Service

I had 2 packages resent through this provider.
Their actual quotes for delivery after parcel arrival are a rip off and mcuh higher than the real costs. They quoted Royal Mail costs that are more than double the actual price charged by Royal Mail, and then they used a black marker to hide the real price on the packages. They then charge you a 20% service fee on top of the rip off quotes, plus a handling fee. So sending a 500-2000 gr package to Portugal cost over 50€! Of the 2 packages one got delayed at customs and I had to pay extra fees. Both packages were dispatched and arrived, and that is the reason I do not give 1 star. I complained by email a month ago about the abusive Royal Mail quotes and never heard back.

27 February 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers - since 2 weeks they hold my order , they do not ship it and do not reply to my emails. Be aware of them and save yourself the hustle of dealing with these scammers

18 November 2024
Unprompted review
Rated 1 out of 5 stars

Absolute ripoff. Quick quote page totally misleading. Stay away.

I paid 77£ (90 euros) for a 626 grams parcel from the UK to Spain.

If you think that they are going to charge you what they offer on the 'quick quote' page you are wrong. To say more: when I did the quick quote I got like 6 or 7 options, some of them affordable.
When the parcel arrives to them: You will see an icon that says 'Pay now' and there what I could see was only one option available. Which one? The most expensive one. Where are the rest of the options? Disappeared. Their excuse: with the rest of the options from the quick quote page, the majority of the parcels are returned to them. As a favor they activated these options for me but warned me that 'I would be wasting my money'. They basically hold your parcel ransom and ask for whatever they feel like.

Rip off. Stay away.

16 May 2024
Unprompted review

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