Please beware, this company will withhold and keep your money at the first opportunity. Having booked a collection in from the Netherlands, but unfortunately had to cancel this as the supplier d... See more
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Worst company ever, 1 no update on delivered or not, so impossible to work with ebay. 2. Have 2 parcels lost, ordered ups next day service the costumer recived it 2weeks later after nightmare of c... See more
I paid an insurance to cover the goods that i shipped to France, a third of the goods were damaged (probably the pallet fell down to the floor), unfortunately parcel2ship are messing around with the p... See more
They have lost the parcel and they are deny any responsibility, the staff is most unfriendly and an helpful, they just hang up the phone and refuse to deal with the situation. The manager was very rud... See more
Company replied
Company details
About Parcel2Ship.co.uk
Information provided by various external sources
Parcel Delivery & Courier Services to UK, Europe and Worldwide
Do you want to save money on UK, European or worldwide parcel delivery? Do you want parcel AND document delivery options. Do you want the option to have your package picked up from your home or business address OR to be able to drop off your parcel at your local post office or a Parcelforce Worldwide Depot? Do you want a choice of top couriers such as DHL, Parcelforce and City Link? Do you want full on-line booking and tracking? If so, welcome to Parcel2ship.co.uk
Get your instant quote now and then book your parcel delivery service online. Simple, and with prices starting at only £9.78+vat you are guaranteed a great deal.
Send parcels up to 30kg - UK from only £9.78 - Europe from only £16.95
Contact info
Room 33 Building 2 Teignbridge Business Center, TQ12 6TZ, Heathfield Newton Abbot, United Kingdom
- 0845 519 0185
- phil@parcelsrus.net
- parcel2ship.co.uk
1.1
Bad
173 reviews
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Expedience
This service works in UK , very well. In România , things change. But not new.
3 June 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Sorry to hear things haven't gone as successfully for you in Romania, but happy to see UK part went well for you and that you are happy with our service - thank you
As the ad says "It does what it says on the tin"!!
This system is painless and easy! They come to collect, so no taking to a depot.
Really good service.
3 June 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your review. We aim to offer a simple and hassle free service to all our customers, and we are glad to now count you as one of them.
Impressive, reliable and hassle-free service
The instructions on the website for sending a parcel were easy to understand and precise. Our large parcel was collected and delivered on time. We would definitely use this service again.
25 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Very happy to hear you would use us again after a successful order. Let our customer service team know if you have any questions or need assistance in the future, on 0845 5190185
counseling possible and really helpful stuff, would do it again. Fast delivery.
Would send my parcel with Parcel2Ship again ;)
24 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your positive review Alex. Our customer service team are ready to assist you again for any future orders.
Thank you Parcel2ship
You are always on time with collections & deliveries plus the price is right
22 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Happy to see another positive review. Thank you for your time, and we look forward to receiving your next order
Reply from Parcel2Ship.co.uk
Thanks very much Kim - it was a pleasure to offer you support from beginning to end
Reply from Parcel2Ship.co.uk
Les, thank you for your kind words, and its great to hear your review about our tracking. We allow all our customers to self track their parcels, and offer full support should anything go wrong.
Efficient and excellent prices compared with going direct!
The site is really straight forward to use and you can clearly see what you get charged for and what options are available for your parcel. Thank you!
21 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your positive review Denise; we are very happy to see that you are a fan of our website www.parcel2ship.co.uk. We hope to see you again soon for your next order
very professional
At first my parcel did not arrive in Italy and it went back to England , but l had very good help to get it back to me, as you can imagine the box was a bit battered, but parcel2ship repacked it and it arrived in perfect condition.
I have used this company for many years and found them excellent.
20 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Carol, great to hear you have received your parcel, and thank you for your kind words about our new service Repack2Ship, which helps all customers who find themselves in a similar position to you. We look forward to receiving your next order
Easy to use service
I have used Parcel2ship on two occasions. I have found it easy to get the best price for the service I required. This was significantly cheaper than using some of the main logistic suppliers. My parcels were collected and delivered on the promised dates. A great service
19 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Good to hear from you Alun, and thank you for such a positive review. We always try to offer competitive prices for the various services available on www.parcel2ship.co.uk. We hope to see another order from you in the future
simply the best
Excellent collection time and safe delivery.What more could you want
17 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your review Mr Jackson, we are glad everything ran smoothly for you.
Excellent Service
We often use Parcel2Ship to send parcels to Italy. The forms are easy and clear to fill in and the parcels arrive always within 2or 3 days. A first class service.
16 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Barbara, great to hear such a great review from one of our regular customers. Let us know if we can assist with your next order
unacceptable service from beginning to end
i had only problems from the beginning and the worst client service experience ever in my life. i wouldn't recommend Parcel2ship ever to anyone i know!
16 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Hello Tania
Your sent 7 parcels through us with ParcelForce in total, 5 of which were delivered successfully. 2 of your parcels were overweight, so were returned to UK. We arranged to have these then sent to our offices as you were no longer in the UK. We repacked your parcels according to the weight restrictions, creating 3 parcels, and sent them to you once again. 2 of these parcels were delivered successfully, and although one was declared lost by ParcelForce, it was later found and delivered.
On your behalf, we processed claims for the delays and returns connected to your orders. These were concluded by ParcelForce, and you were sent through all monies refunded.
During your case, all emails and other correspondence from you were replied to. Your case was problematic because you were no longer in the UK, so we acted on your behalf to get your returned items to you. Whilst a considerable delay did occur, you were compensated for it, as well as the previous 2 delays that occurred with the original orders.
If you feel we could have improved our customer service over this stressful period, or if you feel our customer service was at fault at any point please email info@parcel2ship.co.uk
Thank you
Parcel2ship has opened a new world for us! Cheaper than excess baggage!
We have now used Parcel2Ship 3 times. Each time the parcel has arrived promptly in good condition. We are sending another parcel from London to Italy this week. This service saves us money in excess baggage costs we no longer have to pay. I have already recommended the service to friends and family.
16 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your kind words Sandy. Let us know if we can assist with your next order
Good service
Parcel2Ship consistently provide me and my customers with a reliable service
16 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Great to see you're happy with our service Amanda, thank you for your review
Reply from Parcel2Ship.co.uk
Thank you for your recommendation Roy
promised and did not deliver
do not follow up mis-placed/delayed parcels, make customer do the search ... not a professional company, no method.
but cheap price, so if u have time, u can use them.
15 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Hello Sal, thank you for taking the time to review our services. I remember your case personally, and I can only apologise that you experienced problems with your shipment.
Unfortunately, losses and delays do occur, but I am sorry that you feel our customer service did not support you through this. If you would like to discuss this further, please contact info@parcel2ship.co.uk
Thank you
Reply from Parcel2Ship.co.uk
To the point, we like it. Thank you Tony
Used them twice, brilliant price, simple to use and reliable!
So far very happy with the service and the price which is why I keep coming back to use you.
15 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Thank you for your positive review Tony. Please let us know if we can assist you with any future orders
Used twice, happy twice!
I've used parcel2ship twice now, once within mainland UK and once to have a package collected from Northern Island and brought to England.
On both occasions I've been more than happy with Parcel2Ship's service, especially on the second occasion when I had to contact the company (via their live chat function, which is excellent to see in use). Not a problem with the company, merely that the courier they suggested (Parcel Force UK) listed Belfast as a location they *wouldn't* deliver to - but they will collect from the city. :s
However, the Parcel2Ship adviser checked it all out for me and confirmed Parcel Force UK do collect from N.I. - excellent assistance.
Going back to my first usage, again no complaints about Parcel2Ship, but the courier driver that time (CityLink) turned up in an unmarked van, whilst wearing a hi-viz vest labelled 'Veolia' (a waste disposal company!!) and carrying no collection receipts... Luckily, my parcel got to its intended destination just fine, and the CityLink failings are nothing to do with Parcel2Ship.
Overall, recommended. The choice of couriers and prices available are good and very competitive.
:)
15 May 2014
Unprompted review
Reply from Parcel2Ship.co.uk
Antony, thank you for your kind review. It is great to hear that we have offered satisfactory customer support when problems have arisen with carriers. Our live chat function is one we are very happy to offer, and its a great way to get a quick answer or bit of advice. Please let us know if we can help with any future orders
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