I would like to express my sincere appreciation to Jolene Hornsby at Paragon Skills for her outstanding support throughout my Level 3 Diploma for Adult Lead Care Worker.

Jolene has been an incredibly supportive, patient, and knowledgeable tutor. She always took the time to explain things clearly and made sure I fully understood each part of the course. Her guidance helped build my confidence and kept me motivated, even when the work felt challenging.

She was always approachable and responsive, offering helpful feedback that allowed me to improve my work and develop my skills in a meaningful way. Her encouragement played a big part in helping me achieve my qualification with a great result.

I am truly grateful for her dedication and support, and I would highly recommend both Jolene and Paragon Skills to anyone undertaking this course.

I have recently completed my Diploma in Adult Lead Care, before I took this course I had no faith or confidence in myself, I was assigned my personal Tutor Sarah Conebar who was absolutely AMAZING, she helped me grow and build my confidence, I came out with two distinctions, which I never thought was possible. I couldnt have done it without Sarah, her kindness and patience is everything!!!

Caroline attended to me professionally and with empathy.
I’m so grateful for having her in my apprenticeship support team.

After a rough start during this apprenticeship I’m very happy to have passed my NVQ level 3 in Lead adult care, especially being on mat leave for along time. My tutor, Rachel Wright, is an absolute angel and I wouldn’t have got through it without her so big thank you to her. I also passed my maths aswell :)

I had so much support during my NVQ Level 3 and that helped me to get a distinction

I had a good experience throughout my apprenticeship with Paragon Skills, but my 5-star rating is entirely thanks to my outstanding tutor, Nicky Crewick.

Her support was absolutely invaluable—I honestly don’t think I could have navigated the challenges without her. She consistently went above and beyond, offering encouragement, reassurance, patience, and expert guidance every step of the way.

Nicky made all the difference to my journey, and I can’t thank her enough. - from Kate Watson.

At the start it was very rocky as when I started my course I was left for a fair few months with no contact, my first tutor left and I got another one in September last year work left unmarked and no face to face observation completed december came where I met Liz she did my first observation as she was on site doing another. By the end of December my second tutor left and was getting a third tutor and that was the lovely kristy welding she was amazing and all my outstanding work which was 6 units 2 workshops and a mock was left with in 3 weeks I was completed and everything sent to end point assessment with no hick ups

Friendly trainers made me feel at ease explained things throughly

Achieving a Distinction in my NVQ Level 3 Lead Adult Care Worker End Point Assessment is one of my proudest accomplishments. This journey has challenged me to grow both professionally and personally, strengthening my knowledge, confidence, and leadership within my role.

Throughout the course, I have developed a deeper understanding of person-centred care, safeguarding, risk management, and effective communication. I have been able to apply this knowledge directly into my practice, ensuring that the individuals I support are empowered, respected, and encouraged to maintain their independence.

This qualification has also enhanced my leadership skills, allowing me to support my team more effectively, model best practice, and promote a positive and safe working environment. I have learned the importance of reflection, continuous improvement, and maintaining high standards of care at all times.

Receiving a Distinction reflects not only my dedication and hard work, but also my passion for making a meaningful difference in people’s lives. I take great pride in the care I provide and the relationships I build, and this achievement has further motivated me to continue developing within the health and social care sector.

I am incredibly grateful for the support and guidance I received throughout my learning journey, and I look forward to progressing even further in my career.

The workshop was really enjoyable and relevant with my role

Kirsty Welding my tutor has been fantastic with me throughout doing my level 3, she is really pleasant and makes you feel at ease and if you ever need her she is there. She really has given me the confidence boost I needed. Thank you Kirsty for being supportive and helping me grow.

The enrollment process was really easy, the emails/guidance/kindness and speed of response from co-ordinator Nicky MacKenzie has given me confidence to be able to manage the coursework in between shifts.

My experience has only ever been a good and positive one, I have found the course very helpful along side my role as a Service Manager. My Tutor Kirsty Welding was always there for support and guided me along the way to complete my NVQ Level 3. Thank you

I am approaching the end of my level 3 lead adult care qualification. The structure of the modules on the platform were easy to follow and deadlines attainable. My tutor Kirsty Welding is knowledgeable and was always available to guide me in the right direction, provide continuous support and constructive feedback to help me reach my potential. I feel ready for my approaching end point assessment.

I had Kirsty welding as a tutor who was always at the end of the phone when needed. She gave me encouragement and talked me through everything. I found the course straight forward and a smooth process!

I really had a good experience with Paragon , there is tutor called Kirsty welding , she helped me a lot to get a better result , middle of the way i was like i can't do it anymore but kirsty keep motivating me and she made my Level 2 journey for Social Adult Care much easier...Thanks Paragon ..👍👍👏

I have just completed my nvq l3 lead adult care worker with paragon skills. I had a long journey, having to have a break in learning due to family life but paragon were great in helping me through this and pushing me to finish when I was at the last hurdle, I’m so grateful I did it. My first few tutors weren’t the most helpful but my last tutor Jolene Hornsby really helped me get through it persevering with me - she really is a great asset to paragon.

Paragon skills have been so supportive with my diploma I have just completed! I want to especially thank Luke, Heather and Judy for all their encouragement and help, making the workshops informative as well as a time to interact with other students. Also another shoutout to Judy Baxter for all her ongoing support from start to finish giving me the confidence to push myself to achieve the top grade I achieved.

My tutor Joanne Heritage was always available throughout my course and supportive of my studies and endeavours. She paid attention to my needs and knew how to optimise my potential. She was always genuine in her concern towards me, I felt my tutor went the extra mile for me.

Thank you Joanne.

I recently completed my apprenticeship and I am very happy with my experience. English is my second language, so at the beginning I was a little worried about studying and completing all the work. It was not always easy and sometimes it was quite difficult, but thanks to my tutor everything went smoothly.

My tutor Joanne Heritage, was very patient, supportive and always explained things clearly. She helped me believe in myself and supported me through the whole course.
She was always helpful, understanding and patient. Whenever I had questions or needed extra explanation, she was there to guide me.

In the end I passed my apprenticeship with distinction, which made me very proud. I am very grateful for all the support and encouragement I received.
I would like to say a big thank you to my tutor and the whole apprenticeship programme. The course was challenging, especially because English is my second language, but with the right support it became a great learning experience.