Paradigit Reviews 

253
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Bought an oled monitor, was put off from using thus company after reading all the reviews, but still chanced it, since the price was much better than anywhere in ireland. Have no complaints whatsoev... See more

Rated 5 out of 5 stars

Ordered a new PC setup. Wanted to change some parts before was built. The customer service helped me out with the changes. Good communication and instructions. They ran a test on the pc before... See more

Company replied

Rated 1 out of 5 stars

I ordered a hard drive it came extremely poorly package for a fragile component. It did arrive DOA. It was sitting on the bottom of a cardboard box yes, it was inside a antistatic bag. But then all th... See more

Company replied

Rated 1 out of 5 stars

Bought an Asus laptop from them for over 700 euros. Have had to send it back twice to get repaired. It was a disgrace what they sent back the first time, there was actually loose plastic inside the l... See more

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Contact info

2.6

Poor

TrustScore 2.5 out of 5

253 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 31% of negative reviews

Typically replies within 1 week

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2.6

All reviews

(253)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Never ordering here again.

I was buying in the past and I must say it was great. Now after few years I decided to buy new monitor and went with them over Amazon for some reason and I did mistake. My order is not processed since 19. Jan. My email was not answered for 2 days. When called, I was told my order should be processed today or tomorrow but it didn't happen. I hope now to get my order till next Friday, if it doesn't get processed till Monday, I will never shop here again and will change my rating. Get serious guys and atleast send email update with some information about the order.

Order still not processed or email answered, I will not shop here in the future. I am not in position to cancel because there's no stock on Amazon and it was the same price like here for the monitor I was buying which is Asus VG27AQDMG. I wish that I could cancel just so I don't have any business with this guys. Disappointed.

Yesterday (29.01.) finally got email and was told they expect to receive stock to main warehouse on 04.02. and that order will be shipped on next working day.
Today, I got same email saying same thing but for 05.02.
I can't wait to see how long that will go for. Good job guys.

05.02. Email that I got: On 11-02-2025 we expect to have received all the products on your order in our main warehouse. I go search for different monitor now.
I cancelled the order (06.02.). Waste of time.

I am waiting for refund atm. (12.02.).

Refund completed. (13.02.)

19 January 2025
Unprompted review
Rated 4 out of 5 stars

Fantastic product for the price

Fantastic product for the price. Their website is easy to navigate and make an order. It took just over two weeks to receive the computer. I had read other reviews of people upset about this timing but I didn't mind as I was expecting it. The company were very quick to reply to my email asking for support as well. I will definitely by from them again.
The only point of feedback is that the shipping label on one of my products misspelt my address by one letter causing the product not to be delivered. I then had to contact the post office to fix it. But these things happen. I would recommend fur sure

17 January 2025
Unprompted review
Rated 1 out of 5 stars

Scammers, they stole 600 euros from me

Order CPU and return it back because order was wrong.
I have followed instructions from them and they told me to refuse order and they will take it from there.

I am currently waiting for one month, they are claiming order is lost and they are investigating where is the package.

I have dhl link saying that I refused the order and it was send back but for them that's not a proof.

Currently waiting for my money with no product.

1 month.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

The laptop arrived in Ireland in 6…

The laptop arrived in Ireland in 6 working days via dhl+fastway. I ordered the laptop before the new year and the delivery was fast, although a day late. I can't understand why there are so many bad reviews here. I will continue to order from paradigit.

7 January 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a pc case during Black friday…

Ordered a pc case during Black friday sales, 3 business days later I get an email telling me. They will send my order in 40 days. Now I missed black friday deals and can pay full price elsewhere.

Thanks for keeping track of your stock, not making the mistake of trusting this company with business again

1 December 2024
Unprompted review
Rated 1 out of 5 stars

I have to say that I am utterly…

I have to say that I am utterly disappointed. Ordered my 9800x3d on Paradigit as they claimed they have it in stock and order will be shipped on 13th of November. On 13th I have emailed them and they said they have no stock and it`ll be shipped on 20th of November, however today they said it'll be 25th of November... I am supposed to start my home office on the 11th, Kept dragging it out as I didn't want to buy a different CPU since 9800 was launching. They sell stock they don't have its ridiculous

20 November 2024
Unprompted review
Rated 1 out of 5 stars

Be aware of this company,keep…

Be aware of this company,keep away!!!!,I bought a graphics card for €690 and they took the money a few days after they sent me an email saying that my order had been cancel because the graphics card was out of stock,I checked their website and they had the card on stock but at the price of €800 ,as I said be aware of these scammers!!!

14 October 2024
Unprompted review
Rated 1 out of 5 stars

If you consider buying off Paradigits, You should reconsider

If you consider buying off Paradigits, expect your order to take 3-4 weeks. I ordered a few parts for my pc 2 weeks ago and still they havent shipped my items out yet. They are missing a case and said that it will arrive on 07/10/2024 but it still hasnt arrived to their warehouse. They will not refund until their shipment has arrived to their warehouse. They shouldnt have the item in stock if their warehouse takes 3-4 weeks to receive the item

26 September 2024
Unprompted review
Rated 3 out of 5 stars

Missing parcel

Well i ordered a rtx 3060 a Ryzen 5 5600x and a mag forge a120 pc case the 3060 and the r5 5600x came fine but the case wasn't included although it said in the slip it was
Update
The case was meant to be shipped in a separate package that was never sent but is being sent now thanks for the quick reply to my needs still a bit of a mix up

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Great PC monitor.

Ordered PC monitor. Fast delivery. Came with EU to IRL adaptor. No dead pixels, perfect. Chose to collect myself from An Post branch.

26 August 2024
Unprompted review
Rated 1 out of 5 stars

not receiving both the product and the refund

I bought a CPU from Paradigit Ireland, with an expected delivery time of 4-5 working days. I later found out that it’s a Dutch company and the package is being shipped from the Netherlands. It has now been 2 weeks, and the package is still with DHL in the Netherlands.

When I contacted Paradigit, they informed me that they are having issues with shipping and are waiting to resolve them with DHL before the package can be returned to their warehouse. I requested a refund, but they refused to issue it until they receive the package back.

Now, I’m left waiting without the product and without a refund. It seems they lack proper supply chain management and don’t respect their customers. I’m concerned that I won’t receive my money back.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Built 100% and delivery was very quick

I have been looking to buy a new PC for a long time, I found this website but was hesitant to buy from them because of the reviews, I took the risk with a lot of money and bought a custom built pc from the build your own section. The PC was built to every spec I needed absolutely perfectly. I ordered last Monday, 7 days ago and they said the delivery was expected to be arriving on Thursday which is in 3 days but the delivery was surprisingly super fast and arrived today instead, although they didn't install the OS, I had to get my usb drive, all of it turned out perfectly and I would 100% recommend this company to anyone looking to buy electronics.

12 August 2024
Unprompted review
Rated 1 out of 5 stars

Would not recommend

Ordered a laptop with 4-5 days delivery date, 4 weeks later and three calls to a very unhelpful customer service desk and still no sign of it. All I was told was "we are expecting delivery". After 4 weeks I requested a refund and was then told it would be in "our warehouse in Dublin the next day" I received a dispatch email and when I looked at the track and trace it has been in a distribution centre for three days in the Netherlands. Very disappointed and won't return any custom to them.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Great value and service

I ordered a g7 monitor 5 days ago to be delivered to Ireland (only 3.95 euro) post. I received my monitor this morning..Apart from great value Iam impressed with the speed of delivery..
Won't go anywhere else for gaming stuff from now on....100% recommend

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer service

Ordered a monitor from Paradigit, which subsequently was lost by DHL. Contacted customer service and once they followed up with DHL (which took quite some time, but I assume this was on DHLs side and not the store) they decided to offer me either a refund or a new monitor, of which I chose the latter. It was shipped out the same day, and included their optional buyer guarantee for piece of mind. This is a great shop for prices and very helpful customer service. Will most definitely be my first stop for any PC related products!

24 June 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scam artists

Paradigit are absolute scam artists. I had to send back a damaged monitor and they blamed me for the damage. I need to find a way to get my money back and I will. After already spent €2500 having just discovered them this year I will never buy anything from them again because they can’t be trusted.

19 June 2024
Unprompted review

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