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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and the enhanced user experience it provides, particularly for writing and drawing, making the iPad feel like real paper. The clear and easy-to-follow instructions, often accompanied by helpful videos, make installation a smooth process for many. Reviewers frequently highlight the exceptional customer service, noting its responsiveness and helpfulness. However, some customers also noted issues with the durability of the screen protector, mentioning that it can scratch or wear down relatively quickly with active use. A few people experienced difficulties during installation, such as trapped dust or bubbles, despite the provided tools and instructions. Additionally, a small number of users were dissatisfied with the impact on image quality or found the screen protector to be too shiny, lacking the desired matte finish and paper-like sound.

What people talk about most

Product

People report positive experiences with product, often praising its quality and effectiveness. Many reviewers... See more

User experience

Reviewers mention positive feedback about user experience, particularly praising the ease of application and... See more

Quality

Clients share positive opinions on quality, with many praising the product as wonderful and excellent,... See more

Instructions

Users describe positive interactions with instructions. Many reviewers found the video tutorials and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional, amazing, and... See more

Based on these reviews

Rated 5 out of 5 stars

idk the vibes were just immaculate LOL y'all made it like a fun activity not boring ikea instruction manual haha i was actually having fun love the addition of the music during the bubble removal... See more

Company replied

Rated 5 out of 5 stars

I purchased the pen tips from Paperlike. if you want a little extra friction, they’re nice, and a bit better than the default apple pencil nibs, but if you want a lot of extra grip, they may not be fo... See more

Company replied

Rated 5 out of 5 stars

I had paper like already on an old iPad, so I knew I wanted it again. I saw that there are some cheaper versions, but what I like about paper like is the instruction video and all the tips and tricks.... See more

Company replied

Rated 5 out of 5 stars

Online instructions were really helpful.first screen saver I have fitted without bubbles.very pleased with product and ease of fitting pays to run through instructions first before actually fitting .... See more

Company replied


Company details

  1. Computer Accessories Store

Written by the company

Paperlike is the first screen protector that makes writing and drawing on the iPad feel like on paper. Finally the plastic on glass slipping around has an easy fix: Your iPad, the Apple Pencil and the Paperlike - made for each other.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

484 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Service and product are exceptional

I recently ordered an iPad folio, ahead of a European trip.

The next few problems were all of my own making but Paperlike sorted it seemlessly, even forwarding one replacement to my destination in Italy.

Basically, I had ordered the wrong model, which I thought wasn't working correctly, so they replaced that one. When that didn't work they requested the serial number, and confirmed my buffoonery, with utmost grace, and sent another package to me for the correct model.

It works perfectly, and is a top quality product. Highly recommend, and I can't thank Nevila enough for being so helpful.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Definitely worth it …

I bought Paperlike because wanted a realistic feel of my sketchbook rather than slipping over the glass screen. I love the feel of paper and I can accurately control pressure and stroke length, which was tricky, if not impossible with the Apple Pencil on the tempered glass screen protectors. Paperlike lessens the glare when working on the tablet outside or inside. Although a tablet will never fully replace my sketchbook, it comes close when equipped with Paperlike.

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

I bought the paperlike screen protector from a store in my city and tried to follow the tutorial listed. After I got dust bubbles with the first one the system gave me some quick tips and told me to try again. After it failed a second time the system told me to email them and I did. I ended up in a pleasant conversation with Jude whom I described my issue to and sent some pictures. She then said that this went under their 100 day guarantee and that she would quickly send me a new package. She too gave me some tips and after I tried for the third time it worked for me and the process was smooth as butter. They have great customer service however the process can be a bit tricky but after finally succeeding I can advise you to put on your screen protector in the bathroom after a hot shower as this made the process way easier for me (apparently steam reduces the amount of dust in the air). Overall also a great screen protector for the price. I’m very happy now.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

At first I was a bit skeptical… but highly recommend it

At first I was a bit skeptical, especially because I was worried my screen would lose it’s brightness and to be perfect honest… the price. But I was pleasantly surprised upon receiving the package. Not only does it come with 2 paperlike screens, the care that went into packing it, guiding you through the application (which went near perfect) and the personal touches throughout the process impressed me. It gave such a personal and human feel to it. For the product itself, doesn’t limit the brightness of the screen at all and I very much enjoy using it. Highly recommend!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

The packaging protected the items well

The packaging protected the items well, and support is easy to reach

9 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, NilsenMagnus! Glad the packaging did its job and that our support team is easy to reach. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

I love the packaging

I love the packaging, almost everything you need is inside, the quality is really high.
The only thing we miss is something to catch the little mess from the screen to really avoid any bubbles problems

6 April 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Valentine! Happy to hear you loved the packaging and quality, and we appreciate the suggestion as well. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Fast and easy and the instruction…

Fast and easy and the instruction helped a lot

5 April 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Gia! We’re glad the instructions made the process quick and easy. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Easy instructions good quality

I really liked the instructions because the last one I put on from a different business was shity and the instructions were very confusing. The quality is also very good and it’s 100% what I wanted. I also liked the packaging very cute and thoughtful. I can’t complain about anything I would definitely by from you when I need any screen protector or so. Thank you a lot

3 April 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Yvaine! We’re glad the instructions, quality, and packaging stood out to you. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Love the product

Love the product, love the process, love the brand, very good job guys ☺️

2 April 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Lisa! We’re so happy to hear you love the product, the process, and the brand. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Wonderful Product - Incredible Customer Service

I have had Paperlike on iPads for years. I ordered a new one on Amazon (Lesson Learned - don't order on Amazon - Order from Paperlike directly). It had issues with both installation and the edges peeled up. I contacted Paperlike directly, and they immediately and quickly shipped me a new one. I again installed it and it was perfect. The installation was easy. The product is wonderful as always. Their customer service is exceptional.

23 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you for your kind words! We’re glad our team could quickly help and that the installation went smoothly the second time. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Perfect

Best ever experience I’ve had putting on a screen protector on my iPad.

27 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Miss Ward! We’re thrilled to hear it was the best screen protector experience you’ve had. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Five star customer service


Paperlike’s customer service is honestly outstanding. I accidentally messed up my first pack during installation, and without any hassle, they sent me a replacement completely free of charge. Thankfully, I got it right the second time! As for the product itself; it’s incredible. It completely transforms the feel of my iPad, making it so much more natural and satisfying to write on. It genuinely feels like paper, and I love using it. Highly recommend!

25 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Nada! We’re so glad our support team could help and that you’re enjoying the natural writing feel. Enjoy your Paperlike™ experience 🙂

Rated 5 out of 5 stars

Love it!

This was so easy to apply because the instructions were very clear,I feel very satisfied with the result, and it actually feels just like paper! :)

22 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Thank you, Carlos! Happy to hear the instructions made installation easy and that you’re enjoying the feel. Enjoy your Paperlike™ experience 🙂

Rated 1 out of 5 stars

Pencil tips break Apple pencil

I purchased pencil tips in January 2026 for my brand new Apple Pencil. After a month of use, the tip wouldn’t easily remove from my pencil. When eventually removing it, the inner mechanics of the pencil snapped making the pencil unusable and unfixable. After reporting the issue, I’ve been refunded the pencil tips but no compensation for the fact I’ve lost use of an expensive accessory. I was offered 30% off a future paperlike purchase… which needless to say I will not be taking up that offer. Very poor customer service costing me considerable money to replace my pencil.

16 March 2026
Unprompted review
Paperlike logo

Reply from Paperlike

Hi Jennifer, we’re sorry to hear about your experience and understand how frustrating that must have been. Our team looked into your case and unfortunately wasn’t able to replicate the issue. In most situations like this, it occurs when the Apple Pencil has previously been damaged (for example from being dropped). If you’d like us to review it again or share more details, please feel free to reach out to us again at support@paperlike.com
—we’re always happy to help.

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