For the 30 euros that it costs I am not amazed, sometimes it’s really annoying trying to interact with the screen because it doesn’t react. It doesn’t work well when it’s raining and you have your rai... See more
Company replied
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See what reviewers are saying
Cracked after first small drop from my bed (approx 60cm). Super frustrating as just bought it. Also, touch responsiveness is not good on sides of phone and this is an issue because for Pixel 7, the 'g... See more
Company replied
A reputable company: I had an issue with one of their products and they replaced it quickly and honestly. In the past, I reviewed the incident with one star, but now I am changing my opinion completel... See more
Company replied
I accidently discovered Panzerglass about 5 yrs ago. Since then I constantly use it for all handsets I have changed. It has superior durability (you only put one protection glass), and excellent prote... See more
Company replied
Company details
Written by the company
PanzerGlass™ ist ein dynamisches StartUp-Unternehmen aus Dänemark und Marktführer im Bereich Displayschutz. Unser preisgekröntes Produktportfolio umfasst Display- und Bildschirmschutz für Smartphones, Tablets, Laptops, Uhren und Fahrzeuge sowie Schutzhüllen, Ladekabel und Reinigungslösungen. Das engagierte Bekenntnis von PanzerGlass™ zu Umweltschutz und Nachhaltigkeit zeigt sich in der Kombination von modernster Technologie und nachhaltigen Lösungen, die den Wert Deiner Geräte erhalten und ihre Lebensdauer spürbar verlängern – der Umwelt und Dir zuliebe.
Contact info
8382, Søften, Hinnerup, Denmark
- customercarede@panzerglass.de
- panzerglass.de
3.5
Average
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Inaccurate measurements of the protector
Purchased the protective screen for OnePlus 12. Due to having black coloured edges on the protector it is impossible to align the protection on the screen without actually covering a visible part of the screen itself. Such a disappointment after spending 30€ on this and trusting a brand to be precise on the measurements...
(Update) - contacted German customer service and they forwarded my email to Denmark where they asked to contact EU service. I did and received no response. Don't trust to their templated responses here. The customer service is non-existent...
22 March 2024
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
Reply from PanzerGlass™
Hi Naoras,
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Super Service
29 January 2024
Reply from PanzerGlass™
Hi Michael,
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Haven't received the article yet
27 November 2023
Reply from PanzerGlass™
Thanks for your review.
We are sorry for the late delivery. It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
Please contact us on customercareeu@panzerglass.com, then we will find a solution for you.
Kind Regards
PanzerGlass™
Das war Super
29 September 2023
Reply from PanzerGlass™
Tusind tak for din positive anmeldelse! 😊
Vi er meget glade for at du kan lide vores produkter.
Med venlig hilsen
PanzerGlass™
Reply from PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Reply from PanzerGlass™
Thank you for writing this kind review 😊
We are really happy you like our products.
Best Regards
PanzerGlass™
Amazing customer service
25 July 2023
Reply from PanzerGlass™
Thank you for your kind review 😊.
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass™
Air between
The quality, shipping and price are the best of the best I ever saw, but….. I really dont know why there is always a lot of air staying between the protector and the screen which I cant take out.
18 July 2023
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
For the 30 euros that it costs I am not…
For the 30 euros that it costs I am not amazed, sometimes it’s really annoying trying to interact with the screen because it doesn’t react. It doesn’t work well when it’s raining and you have your rain cover on. The privacy is ok but you can see some light coming out when it’s a bit dirty with fingerprints that of course it’s a lot.
29 May 2023
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations. We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
Inconvienience
The delivery was fast. The assembly of the tampered glass on the display was easy and quick to do. But no protection for Camera.
But the Samsung Galaxy S21 Ultra no longer recognized fingerprints after assembly. I had to unlock the smartphone with a password every time, and this is inconvenient for me.
22 March 2023
Unprompted review
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations.
We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass™
Best Shop ever.
26 February 2023
Reply from PanzerGlass™
Thank you for your kind review 😊
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass
Cracked after first small drop from my…
Cracked after first small drop from my bed (approx 60cm). Super frustrating as just bought it. Also, touch responsiveness is not good on sides of phone and this is an issue because for Pixel 7, the 'go back' command is performed via swiping from side of screen inward.
7 February 2023
Reply from PanzerGlass™
Hi Darrin,
Thanks for your review.
We are sorry to hear that the product does not meet your expectations.
We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass
Delivered in 3 days
Delivered in 3 days, the package arrive in pristine condition so did the cover and the glass. So far so good.
28 November 2022
Reply from PanzerGlass™
Thank you for your kind review 😊
We are doing our best to deliver a great service to our customers.
Best Regards
PanzerGlass
Protector is narrower than the screen display
Ordered screen protector for Pixel 6. I liked that the protector is very thin. Unfortunately the protector doesn't reall match the screen's display size and is a little too narrow, leaving the sides of the display unprotected.
12 November 2022
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations.
We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass
The protector itself feels good, but...
The protector itself feels good, but there is a sticky patch on the finger print sensor area that really makes the screen look ugly. It was bothering me so much that i ended up removing it and messed up the entire thing.
2 November 2022
Reply from PanzerGlass™
Thanks for your review.
We are sorry to hear that the product does not meet your expectations.
We are continually developing and improving our products. For this reason, your feedback is very important to us.
Please contact our customer service at customercareeu@panzerglass.com. Then we will find a solution for you!
Kind Regards
PanzerGlass
A bit late but product is ok.
UPDATED: Got the package 2 days later than exspected. Product is fine. they made the glass a bit thinner for the finger print reader which I think is not necessary as the pixel pro 7 got a mode for higher sensibility when using a protector. The thinner spot is prone for air bubbles that do not disappear completely and is visible when the screen is very dark or very bright. So all in al upgraded my rating to 4 star.
24 October 2022
Reply from PanzerGlass™
Thanks for your review 😊
We are sorry for the late delivery.
It is always frustrating, when the delivery is late. Unfortunately, we do not have any impact on the delivery time, as soon as we have handed over your parcel to the courier.
However, we can see that your parcel is ready to be picked up at your local parcel shop.
Kind Regards
PanzerGlass
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