Pants & Socks Reviews 1,373

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting their quality, authenticity, and great value. Many people appreciate the competitive pricing, finding good deals and bargains on a wide range of items. The ordering process is frequently described as seamless, with consumers noting the efficiency and speed of delivery. Reviewers are particularly impressed with how quickly their goods arrive, often mentioning fast or even next-day delivery. However, some customers also noted issues with returns, particularly when items had been opened to check for fit or damage. A few people experienced delays with their deliveries, even after paying for expedited shipping, and some mentioned receiving items that were too small or not as described, such as a loungewear item lacking pockets.

Based on these reviews

Rated 5 out of 5 stars

Recommend Pants and Socks highly for top customer service. Purchased multiple pairs of underwear via lovethesales, 3-pack from P&S and 2 x 3-packs from another. Sizes on lovethesales were incorre... See more

Company replied

Rated 5 out of 5 stars

The items I’ve purchased are still in the box as recipient’s birthday is 23/04, but I’m sure he will be happy. The ordering from this company was seamless with quick delivery plus comms were good. I... See more

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Rated 5 out of 5 stars

Although I had an issue with my original order, once brought to the attention of the customer services team they acted swiftly and exceeded my expectations in dealing with my issue. I have purchased... See more

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Rated 5 out of 5 stars

Got myself a nice little bargain, it came well packaged and in good time. Will definitely use again unless I die before I get the chance I mean anything is possible!

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Rated 5 out of 5 stars

Great prices on 100% authentic quality brands, my new go to site for underwear and essentials etc. can’t go wrong with the discounts and delivery times

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Rated 5 out of 5 stars

Good value product packaged well and delivered in time. Plastering packaging with your name us less good if the contents are supposed to be a surprise

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Rated 5 out of 5 stars

Great products at great prices. Ordered in the evening with next day delivery and received goods the next morning, fantastic service.

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Rated 5 out of 5 stars

Very dubious at the price to start with, but worth every penny very smooth and comfortable and washes fantastic!

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Rated 5 out of 5 stars

Great prices! Swift delivery. Great product range. husband delighted with lounge suit and socks! would recommend.

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Rated 5 out of 5 stars

Purchased For An Outstanding Comparison price. Arriving Very promptly and Extremely Well-packaged and Boxed against damage during transit. A well-fitting comfortable triple pack of Quality designed b... See more

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Rated 5 out of 5 stars

The best priced CK boxers on the web, great service, happy customer😁

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Rated 5 out of 5 stars

As advertised and was delivered to me well packaged and promptly.

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Rated 5 out of 5 stars

Amazing super fast delivery defo buying from here again 5 🌟

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Rated 5 out of 5 stars

Everything arrived in good time and as expected.

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Rated 5 out of 5 stars

Everything went smoothly and I was very happy with my purchase

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Rated 5 out of 5 stars

Very quick delivery fit great very comfortable 👍

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Rated 1 out of 5 stars

Rude & dismissive customer service. I wanted to return them because they were the wrong size. They hadn’t been worn but the box had been opened. Their reply was “no you can’t return them becaus... See more

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Rated 1 out of 5 stars

This is an appalling company who won’t let you return a tshirt if you’ve opened the package. How are you meant to find out if the item fits or is damaged if you can’t open it? And if it’s unsuitable b... See more

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Rated 1 out of 5 stars

Half star if I could I ordered a loungewear and upon receipt of the order I observed it didn’t have pockets. I was told I could not return the item because the item was opened. Makes no sense, how... See more

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Rated 1 out of 5 stars

Claim they didn’t have correct address having successfully delivered the week before Sorry not good enough

Company replied

Rated 1 out of 5 stars

Paid for a next day delivery ready for a Father’s Day gift. Still awaiting the delivery !

Company replied


Company details

  1. Underwear Store
  2. Fashion Accessories Store
  3. Men's Clothing Store

About Pants & Socks

Written by the company

Pants&Socks … it’s what we do. We sell men’s underwear.🩲🧦

We are the official stockist for all the top brands such as Calvin Klein, Boss, Ralph Lauren, Saxx and many more. 

SHOP HERE ➡️ www.pantsandsocks.com


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

perfect

cheap, fast shipping, great wuality

16 January 2025
Pants & Socks logo

Reply from Pants & Socks

Thank you for the great review Max 🤩

Rated 5 out of 5 stars

Very good

Fast and efficient

10 January 2025
Pants & Socks logo

Reply from Pants & Socks

Thank you for your fantastic review! We’re so glad you loved our service. 🤩

Rated 1 out of 5 stars

Missing package

Missing package. No comms over a week. As sold out when I emailed to query.

7 January 2025
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Reply from Pants & Socks

Hi Ben

We’re sorry to hear about your experience. We completely understand how frustrating it is when an order doesn’t arrive as expected.

After you contacted us on Tuesday, 14th January, we immediately investigated the issue with the courier and discovered that the package had unfortunately been lost in transit. We reached out to you promptly to offer a replacement or a full refund. At that time, the item was in stock; however, by the time we received your reply, the item had gone out of stock, so we issued a full refund straight away.

We’re truly sorry for any inconvenience caused and for any misunderstanding regarding the timeline. You contacted us on Tuesday, 14th January, and we responded to you the following day, on Wednesday, 15th January. As such, we’re unsure why you’ve mentioned having no communication for over a week. However, we regret if this situation left you feeling dissatisfied.

If you have any further questions please contact - customerservice@pantsandsocks.com

Rated 5 out of 5 stars

Great website

Great website, good pricing and good communication on delivery. I had been looking for a particular top and had ordered a few from other websites, but they weren’t the correct material, this is exactly the right one and will be placing another order.

3 January 2025
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Reply from Pants & Socks

Thank you for the amazing review Melanie! We’re so glad you had a great experience with us. 🤩

Rated 5 out of 5 stars

Parcel arrived promptly

Parcel arrived promptly. No issues.

4 December 2024
Pants & Socks logo

Reply from Pants & Socks

Thank you for the lovely review! We’re so glad you had a positive experience. 🤩

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