Since I am new to the franchise world, it has been very comforting to have guidance along the way. John Graham has been very supportive and professional throughout this process.
Company replied
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See what reviewers are saying
In speaking with Angela and Nicole from Pango Financial they both was so helpful helping to get my application submitted to WSFS. Although I was half sleep trying to fill out my application Angel... See more
Company replied
From start to finish, everyone at Pango made our venture into entrepreneurship easy to understand. John Graham helped make a complex model simple. We leveraged their DreamSpark program using an old 40... See more
Company replied
It was a pleasure working with both Angela and Nicole. I started the PPP process on Monday, and then another application for a second business on Tuesday. With some help with Pango, the apps were comp... See more
Company replied
Company details
Written by the company
Small Business Funding Solutions
Contact info
1011 Centre Road #104, 19805, Wilmington, United States
- (855) 949-7264
- jgraham@pangofinancial.com
- pangofinancial.com
Anybody out there?
I guess I can start using this as my daily blog for Pango Financial. I've been using them for almost two years. My overall rating would be a five until now. But, since going through a life event (divorce) that requires I pull my funds, I can't get a response from the company. I've complied with their request for documents to include the court order and latest financial statements needed to execute the split of funds. The only response I get now are out of office responses. Those responses even instruct you to contact someone else in the company if you need assistance but, when contacting that person same result; no response. The crazy thing is that the company has no problem collecting their $110 monthly payment. Sad I have to come to the opinion page to get attention. I'll let you know Friday if I finally get any movement with my request after two weeks and multiple emails.
22 November 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Mr. Long,
We apologize for reading this review. John Graham, our Managing Director, has reached out to you via email. Please give him a call at your earliest convenience; 302-543-8540.
Again, we are very sorry for our miscommunication and look forward to speaking with you soon.
Kind Regards,
The Pango Financial Team
Everything was very timely and everyone…
Everything was very timely and everyone I worked with were really helpful and got back to me quickly when I had questions about something. I highly recommend them
15 October 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Todd,
Thank you for taking the time to share about your recent experience. We appreciate your kind words. We look forward to working with you for many years to come.
Kind Regards,
The Pango Financial Team
Very helpful
25 September 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Christine,
Thank you very much for your kind words.
Kind Regards,
The Pango Financial Team
I am happy with the service provided
I am happy with the service provided. One strong recommendation is to bring back the "human touch". Email is no substitution for customer care and correspondence. I'd like to think that for what I am paying monthly for your service a 3 minute phone call is worth your time to retain me as a client.
16 September 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Ronald,
Thank you for taking the time to share your recent experience with us. We thank you for your recommendation of a phone conversation rather than solely through email. Due to some compliance issues, it is necessary for us continuing to communicate via email, but will add following up with a phone call due to your recommendation. I am sorry we did not earn your 5-stars and hope we can regain them in the future. Thank you for being a valued client of ours.
Kind Regards,
The Pango Financial Team
Dream Team
Pango's "DreamTeam" made our DreamSpark a reality! Wonderful to work with and very professional!
28 August 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Deborah,
Thank you very much for taking the time to share your recent experience with us. We appreciate your kind words! We will be sure to pass them along to our team. We look forward to providing superb service to you for many years to come! Have a wonderful day and holiday weekend!
Kind regards,
The Pango Financial Team
Very competent and timely
27 August 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Mark,
Thanks so much for taking the time to share your 5-star experience with our team! We look forward to working with you for many years to come. Have a wonderful day!
Kind Regards,
The Pango Financial Team
Dream successfully sparked
I engaged Pango to set up a DreamSpark plan in pursuit of my dream for business ownership. My experience with Pango Financial has been very positive and I achieved the desired outcome with excellent guidance and support from Pango. Pango's online process is easy to follow and the team is fantastic to work with. John Graham and J. Garvine were excellent to work with throughout the process and I highly recommend the Pango team. Thank You Pango!
22 April 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Roger,
Thank you for taking the time to share your recent experience with us! We appreciate your kind words and look forward to doing business with you for many years to come. I will be sure to pass along your kind words to John, J and our team! Thank you again!
Kind Regards,
The Pango Financial Team
Excellent Experience!
I've had such a great experience with Pango, Specifically with J. Garvine! This was a new process for me, but it was comforting knowing J always answered my calls or emails promptly to help walk me through any questions or concerns.
8 April 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Summer,
Thank you very much for taking the time to share your recent experience with the Pango team! We will be sure to pass along your kinds words. Have a wonderful day!
Kind regards,
The Pango Financial Team
If there's a problem
If there's a problem, J will solve it! J is professional with a high degree of integrity, and delivers the Pango service.
2 April 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Michelle,
Thank you very much for the 5-star review! We are glad to have J on our team. We look forward to serving you for many years to come. Have a wonderful day!
Kind regards,
The Pango Financial Team
They are true to their word.
After running into so many bad financial corporations, I finally found Pango that steered me in the right direction wil no hiccups. They did 100% of what they said they were going to do and that is very hard to find these days. I will use them again if I get the chance.
21 March 2019
Unprompted review
Reply from Pango Financial, LLC
Thank you very much for the positive feedback! We appreciate your business and look forward to working with you for many years to come!
Kind Regards,
The Pango Financial Team
Making funding simple
From start to finish, everyone at Pango made our venture into entrepreneurship easy to understand. John Graham helped make a complex model simple. We leveraged their DreamSpark program using an old 401k we had to fund our new franchise. The process took a bit longer than expected, but communication was always on time and we were kept up to date. Our client rep J Garvine remains in touch today to walk us through anything we need to know and is always available through phone or email. Everything you’d want from a small business partner! I’d highly recommend Pango to anyone looking to obtain funding for their small business.
21 March 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Matt,
Thank you for taking the time to share your recent experience with our team. We will be sure to pass along your kind words. Thank you for the recommendation and we look forward to working with you for many years to come.
Kind Regards,
The Pango Financial Team
Great job!
It has been great working with these guys to get the funding for starting up my own business. They have been extremely helpful in walking me through everything I need to do and very patient with me. They have been extremely professional throughout this whole process.
21 March 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Ollie,
Thank you very much for your 5-star review! We appreciate your feedback and happy to have help get your business up and running! We look forward to working with you for many years to come!
Kind Regards,
The Pango Financial Team
I used Pango Financial services to help…
I used Pango Financial services to help me get my new company created and funded using a ROBS approach. Their on-line process was convenient to use, and if I needed to talk to a person, the support team has been outstanding!
26 February 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Mark,
Thank you for taking the time to share your experience with us. We appreciate the kind words. We look forward to working with you for many years to come!
Kind Regards,
The Pango Financial Team
Excellent Company....professional
Excellent Company....professional, prompt response to questions.
24 February 2019
Unprompted review
Reply from Pango Financial, LLC
Hi John,
Thank you very much for taking the time to share your recent experience with us! We appreciate your kind words and will pass them along to the team! We look forward to working with you again in the future. Have a great day!
Kind Regards,
The Pango Financial Team
I have been asking questins since…
I have been asking questins since August 2018 ,and repeatedly asked for updates and to date I have not heard anything. Even last week I asked a simple question about required minimum distribution and no one ha responded yet.
I am not sure why I am being charged a 110 monthly fee.
23 February 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Edmond,
Thank you for your review and candid feedback. First and foremost, we are sincerely sorry for not meeting your expectations. The communication failures you experienced are unacceptable and are currently being addressed internally and with our vendors. We strive to maintain a client-focused model and this is the foundation to success is grounded in timely and proactive communications with our clients. We appreciate you as our client and hope to maintain your loyalty for years to come.
Kind Regards,
The Pango Financial Team
Working with John Graham from Pango has…
Working with John Graham from Pango has been a breath of fresh air in an industry full of financial product confusion. He was very knowledgeable in his explanations of options.
13 February 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Chris,
Thank you very much for taking the time to share your experience with us. We will pass along your kind words to John Graham and look forward to working with you again soon!
Kind Regards,
The Pango Financial Team
Timely
Timely, confidential service and follow up. Highly recommend them.
13 February 2019
Unprompted review
Reply from Pango Financial, LLC
Hi Chris,
Thank you for the 5-stars! We appreciate your kind words and business. We look forward to working with you again soon!
Kind Regards,
The Pango Financial Team
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