I received good customer service from Pamaheart, when they replaced a blanket that I had ordered. The first blanket that I received had some dye damage on it. The blanket was soft and beautiful and... See more
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Still after months of waiting I haven’t gotten anywhere with these people. It’s horrible!!! Still waiting on my refund to my credit card. They said they would refund me but couldn’t refund to my origi... See more
Love my new Halloween Tee-shrit! Great quality of product. Shirt runs true to size. Order/Shipment/Delivery ran smooth and quickly. Great communication. Turned around and bought two more Halloween shi... See more
Company replied
I ordered 2 blankets in early Nov. as Christmas presents for my 2 daughters. One promptly arrived on Nov. 15th. I contacted customer service, to inquire about the 2nd blanket. It took over a month (De... See more
Company replied
Company details
Contact info
Pamaheart, 234 Front St, 3rd Floor, 94111, San Francisco, United States
- contact@pamaheart.com
- pamaheart.com
3.2
Average
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered my shirts March 16th and its…
I ordered my shirts March 16th and its April 1st and still no tracking number no information on the order or anything. i wanted my shirts for Easter but looks like they wont be worn this Easter smh unprofessional. at least give people information on their order a tracking number or something. Pamaheart yall prices don't even match yall services. get it together.
1 April 2021
Unprompted review
Reply from Pamaheart
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for this time and the complicated situation of Covid-19, the shipping unit has been overloading and is pushing every day to get your order in time. But, your order was sent out on March 22nd. We also sent you an email when it is ready to ship but maybe it is an error system :((. We will send it again.
We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry.
KIND AND PROFESSIONAL!
Really kind and really professional! I would most definitely buy from again and recommend. Thank you for being patient with me!
22 March 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support <3 <3
I've only given 1 star because I…
I've only given 1 star because I couldn't give zero. Atrocious company. Money taken for order ages ago. No email confirmations and no response to numerous messages. I think they are scammers. Avoid!
19 March 2021
Unprompted review
Reply from Pamaheart
Hi,
We are really sorry that you have had such a bad experience. We understand that you are frustrated and would love to help make it up for you. So, could you tell us more information about your issue via email: contact@pamaheart.com, we will recheck for you.
We are doing our best to make it right for lovely customers like you.
Thank you . Lots of love - Pamahearts
Great customer service
I received my shirt and LOVED until I seen the ink had smeared. I contacted customer service about it and they sent me another right away. I've from them before and will definitely continue to purchase from them. Great products and great customer service.
12 March 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Excellence!
Excellent products and even more excellent customer service! Will definitely shop there again!
25 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
The shirt is even cuter in person
The shirt is even cuter in person. Excellent quality, fair price, excellent service. Will definitely be a return customer.
23 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
I am so happy with my product from this…
I am so happy with my product from this company, and the customer service is brilliant too. Thank you
22 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
I Love my new Sweatshirt !
I have ordered from alot of different companies off Facebook , , and have been ripped off alot also , , BUT this company is Great , I ordered myself a sweat shirt and it arrive fast and I absolutely Love it , , it is just what I ordered and fits and feels Great , , I won't hesitate to order from them again ! ! ❤️❤️
20 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Grandma t-shirt
I would highly recommend any Grandma, young or old, to purchase one of these t-shirts. The shirts are printed very nicely on a good quality shirt and the turn-around time from order to receiving is quite fast. I'm wearing mine to an upcoming baby shower and I know there will be lots of questions of "Where did you get that?". I'll be sure to pass your name along. Thank you for making my day!
8 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
I would very highly recommend this…
I would very highly recommend this company. From start to finish it was a great experience. I hit a unique and very personal sweatshirt made of quality material and it came extraordinarily quickly! Trust Pamaheart!
8 February 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
I was a bit hesitant to order
I was a bit hesitant to order. Currently unemployed so $25 for a Tee is pricey. I worked in decorated apparel for over 20 years and can honestly say it was worth it. The print is absolutely perfect! Well done! Now to save up for a hoodie!
19 January 2021
Unprompted review
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Reply from Pamaheart
Thank you so much and hope to serve you again <3 <3
Very pleased with the quality of the…
Very pleased with the quality of the product. Timing of delivery was satisfactory
26 December 2020
Reply from Pamaheart
Thank you so much and hope to serve you again <3 <3
Love my shirts
Love my shirts, great quality and design. Will purchase more in the future.
23 December 2020
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Where is my shirt?
I ordered a shirt as a Christmas gift in mid-November and still don’t have the shirt. I have tried to contact several times to cancel my order and they assure me I will have it by Christmas. My problem is we did Christmas with the recipient this weekend. Very unhappy.
20 December 2020
Unprompted review
Reply from Pamaheart
We are really sorry to hear that you haven't received your order yet. Unfortunately, due to increased orders for the Christmas season and the complicated situation of Covid-19, the shipping unit has been overloading and is pushing every day to get your order in time. The respond time is being longer than usual because of the high amount of tickets. Please be patience!
Please contact us by our emergency email: contact@pamaheart.com so we can take care of your issue ASAP. We are trying our best every day to make our wonderful customers happy.
Thank you and deeply sorry."
I got the product that I ordered in a…
I got the product that I ordered in a very timely manner.
19 December 2020
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Placed a order..
Placed a order... T-shirt wasn't the exact 1 I wanted but ordered it anyway. Found the 1 I really wanted on another site. Tried 3 time to cancel my order with no response. I just want to cancel my order. There is no number to call and talk to someone.
10 December 2020
Unprompted review
Reply from Pamaheart
We are so sorry to hear that. Please contact us via email: contact@pamaheart.com. We will check and respond soon
Loved the shirt we got for our Nana…
Loved the shirt we got for our Nana Claus! She loved it too. Quality shirt and printing.
4 December 2020
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
Thank you for the quick response and…
Thank you for the quick response and delivery. Quality merchandise.
4 December 2020
Reply from Pamaheart
Awesome. Thank you for your support. Please contact us via email: contact@pamaheart.com to get a special discount code for your next order <3 <3
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