I was very desapointed about my last order. I ordered 3 cherry air freshener. I opened and no cherry smells. Actually zero smell. Something is wrong. In the past I was very satisfied but not now.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Order number:10398/#9330 Kudos for Excellent Customer Service for Bogdan Moga I want to send a quick shout-out to commend your exceptional customer service! Your prompt and attentive support trul... See more
As always when I purchase from Paloma Airfresheners, the service is second to none. As a fairly regular customer, with my latest order I even received a few freebies. Now, that can only be a good thin... See more
Company replied
I’ve used this company several time before and cannot fault their service. Great smelling product’s, great prices and fast delivery. Highly recommend this company if your looking for quality car air... See more
Company replied
Company details
Written by the company
We decided to change the Car Air Freshener market and bring new and innovative products with a unique design.
Contact info
Handsworth Wood, b21 1dw, Birmingham, United Kingdom
- 0739 3987218
- info@palomauk.com
- palomauk.com
4.4
Excellent
274 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Product are great at a decent price
Product are great at a decent price. Delivery took a bit longer than expected but arrived in excellent condition.
10 February 2023
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Very good products,great smell,will buy…
Very good products,great smell,will buy again,10/10
11 January 2023
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Great value
Fast dispatch and well packaged.
Product smells dreat and last for ages. Far superior to more expensive car air freshener
16 December 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Excellent Customer service
As always when I purchase from Paloma Airfresheners, the service is second to none. As a fairly regular customer, with my latest order I even received a few freebies. Now, that can only be a good thing. Even with thd current postal strikes, they made sure they were delivered safely, and waiting for me when I got home. I will ALWAYS buy my car/Lorry fresheners from here. Customer Service is excellent.
25 November 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Great products and love my purchases…
Great products and love my purchases from Paloma for the great long lasting scents.Thank you and keep up the great work you do everyone😁
18 November 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
The best car air freshener out there
The best car air freshener out there
Easy to order well priced and quick delivery
3 October 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Excellent airfreshners that last a long…
Excellent airfreshners that last a long time at a great price.
26 October 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Not as strong as they used to be,don’t…
Not as strong as they used to be,don’t seem as if they will last as long.
16 October 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Very good product
Excellent product ashame they are not easer for general public to get hold of in lincolinshire and Nottinghamshire I am sure they would do well in shops
19 October 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Excellent as usual
3 October 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Rude customer service
Not based on products, but based on service and driving skills.
Driver illegally cut up a queue of traffic and nearly caused an accident.
Reviewed on Google to be asked to email further details- this was done, to be advised that I am incorrect and the driver did nothing wrong.
Bogdan that emailed back was rude and dismissive
29 September 2022
Unprompted review
Reply from Palomauk
Just because we have reviewed the dash cam and seen that our driver did nothing wrong and by not agreeing with you and trying to see your point of view for our driver being wrong does not mean that we have been rude or dismissive . But that is fine everyone is entitled to their opinion .
Next Time just be more careful while driving .!
The best product and amzing quality
10 September 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Recommended
Quality products specilly dual fragrance car air fresheners. good service.
8 September 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Very good recommendation 100 %
9 September 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
The best going
Had an issue with an order, which Bogdan addressed extremely quickly, and resolved to my complete satisfaction.
In a tenure of around 3 years ordering from this Company, I've only had the aforementioned issue, and it's safe to say, the manner in which it was resolved is testimony to the Company's Customer Care Policy.
Regarding their Products, well, all I can say is they are excellent value for money. They blow the likes of Magic Tree out the water.....big time.
Don't hesitate to purchase folks, you won't be disappointed.
24 August 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Great value and incredible smell which…
Great value and incredible smell which lasts for a long time. I had the liquid cherry and one drop lasts in my car for around a week before I need to squeeze the tube to get the liquid onto the card again. Excellent product
5 August 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
I do love these
I do love these, as when people get in my car they always ask what's that nice smell - Apple is one of my favs
27 July 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
Pleased that we received them ok this time
Well we were pleased with our order after the problem the last time we ordered them and didn’t receive them
20 July 2022
Reply from Palomauk
Hello , thank you for your time to review our Products . Don't forget that we have a reward section on our website at the bottom of any page. Click on rewards and you can offer someone £3 off their order and you will get £3 off as well. More people reffered more £££. Enjoy !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.