My experience with Palisades Legal Group has been great! They explain things to you that you don’t understand! When you call and get someone different each time, they can tell you anything about you... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DEBT FREE...sez it all!! Very satisfied with the help,understanding and advice l needed to get thru this whole new experience...l would recommend Palisade Legal Group to anyone needs this type of help... See more
Company replied
Their response and understanding of my case was great. The only thing I have an issue is they didn't contact certain creditors. They would only contact certain creditors until others were paid off. Th... See more
Company replied
The program is fine and very helpful, however, I was disappointed how the end of my program was handled. Until I called to inquire, I was unaware that my program had ended. I had $1000+ left in escrow... See more
Company replied
Company details
Written by the company
We provide legal help in an array of areas: Debtor Defense When customers are incapable of paying their debts, creditors can turn to litigation in an effort to collect on the debt. If you have a creditor that has filed a lawsuit against you, it is vital to act promptly.
Contact info
1101 Pennsylvania Ave NW, Ste. 300, 20004, Washington, United States
- 833-960-1044
- publicrelations@palisadelegalgroup.com
- palisadelegalgroup.com
4.0
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I felt that the initial information was…
I felt that the initial information was misleading, vague and I was advised positively on information for a service that caused me extra expense and was not needed. Rate that was charged on my balances extremely excessive. If you think that you can settle with lower balances then you should advise either way. Thank you. I realized I accepted the contract but it was very misleading from the start.
29 April 2025
Reply from Palisade Legal Group
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
Service and customer service
29 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
My account was sent to court for…
My account was sent to court for non-payment. The attorney handled this and was very nice. But it never should have gotten to this point. When I signed with you I was made to believe everything was handled and good. Noone said it takes months or longer to settle accounts!
24 April 2025
Reply from Palisade Legal Group
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
I consolidated a lot of debts
I consolidated a lot of debts. This program so far has been working out for me if you can't or don't want to declare bankruptcy.
The biggest asset for me has been for a creditor who would not negotiate and took me to court...the small extra money I put in monthly to this agency account for legal fees was well worth it! I was assigned an attorney who really helped me thru the process! (Thanks Melissa!)
That being said ...they aren't "magic" and going to clear all your debts ..you must keep up on what's going on and be sure to respond to their emails and phone calls (to which they promptly respond)!
I've been working with them for awhile now...I can promise you they are reputable...but again realize YOU are still a part of this process ..
24 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
My experience with Palisades Legal…
My experience with Palisades Legal Group has been great! They explain things to you that you don’t understand! When you call and get someone different each time, they can tell you anything about your case!! Everyone has been very kind & professional!!!
25 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Some representatives do a poor job of…
Some representatives do a poor job of explaining things. This is especially apparent when coming to important decisions, which nearly lead to a grave mistake at one point. We're not savvy to the procedures and jargon used in the legal world and that unfortunately lead to not handling things optimally on our end and one decision we nearly made that would have created much hardship. In general, things could've been communicated better, but you do have some unsatisfactory representatives that lead me to call again as I was so confused. 4 stars because of the outcome.
24 April 2025
Reply from Palisade Legal Group
We truly appreciate you taking the time to share your feedback! It’s always wonderful to hear when our customers have a great experience, and your kind words mean the world to us.
If there’s ever anything we can do for you, or if you have any ideas on how we can serve you even better, we’d love to hear from you. We’re always here to help and look forward to help you again.
Thanks again for your support, it really makes a difference!
Respect
Always kept apprised of how my account is progressing always respectful and kind.
24 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Great company
No matter when I call I always get an answer with politeness and courtesy. Way to go everyone .
24 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
I'm very happy with Palisade
I'm very happy with Palisade. They have helped us so much. I would highly recommend them.
21 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Great working with the staff
Great working with the staff. They are helpful, prepared and professional.
21 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
Worst debt consolidation company ever
It takes way too much time for them to settle debts. 2 of the enrolled took over a year. Repeat emails because no one follows through with anything. They ask me to do repeat tasks because they are flat out incompetent.
28 April 2025
Reply from Palisade Legal Group
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
You guys always answer my queations.
28 April 2025
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
Great 👍🏾 help and support!
28 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
ALWAYS treated with dignity and respect…
ALWAYS treated with dignity and respect discussing my financial standing with the creditors I have listed on my account. The Team has been WONDERFUL! Always friendly, always asking questions, always making me feel at ease. Having a financial problem with creditors is very disheartening and very stressful. I don't feel that way any longer. THANK YOU FOR ASSISTING ME!
28 April 2025
Reply from Palisade Legal Group
Thank you so much for sharing your positive experience with us! We’re thrilled to hear that you were pleased with our service. Your feedback not only motivates us but also reinforces our commitment to delivering excellent service every time.
We truly appreciate your continued support and look forward to assisting you in the future. Should you need anything, whether it’s questions or further assistance, we’re always here to help!
Thank you again for being a valued part of our community.
The communication is minimal
The communication is minimal. I ask questions and there is no response or acknowledgment. A letter is no where to be seen. Very accustomed to a hard copy in the mail.
28 April 2025
Reply from Palisade Legal Group
Thank you for bringing your communication concerns to our attention. We understand how important it is to stay informed throughout your debt settlement journey, and we regret that we did not meet your expectations in keeping you updated.
we are committed to ensuring that every client feels supported and well-informed at every stage of their journey. We are currently reviewing your case to identify where the communication gap occurred and will take immediate steps to improve updates moving forward.
Your feedback is invaluable to us, and we want to ensure we meet your communication preferences.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
Slow to resolve loans and small…
Slow to resolve loans and small payments to seem like they don’t want to settle quick this way they can get their money.
28 April 2025
Reply from Palisade Legal Group
Thank you for reaching out and sharing your experience. Your feedback is important to us, and we want to make sure this is properly addressed.
Our team has reviewed your concern, and we are actively working to ensure a prompt resolution. We are also taking steps to improve our service quality to prevent similar situations in the future. We truly appreciate your patience as we address this.
If you have any additional details to share or if you need further assistance, please don’t hesitate to contact us directly at:
Phone: (949) 656-3891
Email: Helpdesk@palisadelegalgroup.com
They kept me informed on everything going on, on my count. They kept going when a debt collector was being hard to work with and was finally able to get it taken care of.
Palisade was very easy to work with.
28 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
knowing there is a light @ the end of the tunnel !
am grateful for employees that helped me through this process. been several years but almost paid off !!
24 April 2025
Reply from Palisade Legal Group
We truly appreciate your kind words! It’s wonderful to hear that you had a great experience with us. Your feedback means a lot to our team and motivates us to keep delivering the best service possible.
We’re always here if you need anything, and we look forward to serving you again. If you ever have any questions or suggestions, feel free to reach out—we’d love to hear from you!
Thank you for being a valued part of our community.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.