Item exactly as described, had used before and found to be of excellent quality. Good price and great delivery
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We were looking for a durable fence and shed paint. Water based paints seem to trap moisture and fail. Palatine offered an oil based paint. It covers well on first coat, soaks into the wood and has gr... See more
Was running out of money, as I'd spent a fortune on re-decorating and carpets, and needed a new surface on the wooden toilet and kitchen floors, so searched for a particularly hard wearing paint for t... See more
Company replied
What a great company, Superb amount of stock Great prices, Next day delivery. We had an issue with a bottle of white spirit which had been leaking in transport, Contacted the company by email & a... See more
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Company details
Written by the company
Palatine Paints: A Legacy of Quality and Innovation For over 75 years, Palatine Paints has been a trusted name in the manufacturing of high-quality paints and chemicals. Our journey began with a commitment to excellence, and today, we stand as a testament to the power of dedication and customer satisfaction. Our Heritage Founded on the principles of quality and service, Palatine Paints has grown from a small operation to a leading supplier in the industry. Our long-standing presence is a reflection of our ability to adapt and innovate, ensuring that we meet the evolving needs of our customers. Customer-Centric Approach At the heart of our success is a solid base of happy, returning customers. We serve a diverse range of industry sectors, and our clients' loyalty is a testament to our friendly service, efficient delivery, and superior products. We believe in building relationships that last, and our customer-centric approach has been the cornerstone of our business. Quality You Can Trust Our products are manufactured to the highest standards, ensuring that our customers receive only the best. Whether you're looking for industrial coatings or decorative paints, Palatine Paints has the expertise and the range to meet your requirements. Looking to the Future As we move forward, we remain committed to the values that have brought us this far. Palatine Paints will continue to innovate, invest, and improve, ensuring that we remain your preferred partner for all your painting needs.
Contact info
55 Smallbrook Lane, WN7, Leigh, United Kingdom
- 01942 884 122
- sales@palatinepaints.co.uk
- palatinepaints.co.uk
4.7
Excellent
615 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and arrived next day.
24 September 2024
Reply from Palatine Paints
Dear Steve,
Thank you for your positive feedback! We’re delighted to hear that you experienced excellent service and that your order arrived the next day. Your satisfaction is important to us, and we appreciate your support.
Best regards,
Palatine Paints Customer Care Team
Proper Paint from a Proper Family Firm.
A fabulous paint company with REAL paint which we have used for renivating a property - superb adhesion, consistancy and quality - I recommned their resin-based 'Pliocem' in particular (the black has a lovely sleek matt finish and works on wood just as well. I will not go anywhere else for paints again - oh, and delivery is as fast as they promise, everytime (and this is my 4th order).
23 September 2024
Reply from Palatine Paints
Dear Johnny,
Thank you for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with our paints, especially the resin-based 'Pliocem.' Your recommendation means a lot to us! We’re also glad that our delivery has consistently met your expectations. We appreciate your loyalty and look forward to serving you again on your future projects. If you need any assistance, please don’t hesitate to reach out!
Best regards,
Palatine Paints Customer Care Team
Quick and easy service delivered on time
23 September 2024
Reply from Palatine Paints
Dear David,
Thank you for your feedback! We’re delighted to hear that you found our service quick and easy, and that your order was delivered on time. Your satisfaction is our priority, and we truly appreciate your support.
Best regards,
Palatine Paints Customer Care Team
Ordered two tins of satin black paint…
Ordered two tins of satin black paint got 1 tin satin other was Matt , paint I brought seems thin , time will tell how good it is
16 September 2024
Reply from Palatine Paints
Dear David
Thank you for your feedback. We apologize for the picking error with your order and any inconvenience it may have caused. We strive for accuracy and will investigate this issue to prevent it from happening again.
Your satisfaction is important to us, and we appreciate your patience. Going forward please do let us know if you there is an issue with your order so that we can have the opportunity to rectify
Best regards,
Palatine Paints Customer Care Team
Good Price order processed quickly
23 September 2024
Reply from Palatine Paints
Dear Mr. Chambers,
Thank you for your positive feedback! We’re glad to hear that you found our pricing good and that your order was processed quickly. Your satisfaction is important to us, and we appreciate your support.
Best regards,
Palatine Paints Customer Care Team
Always reliable. Fast delivery. Lovely people.
22 September 2024
Reply from Palatine Paints
Dear Robert,
Thank you for your kind words! We’re thrilled to hear that you find us reliable and appreciate our fast delivery and friendly team. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
Palatine Paints Customer Care Team
Good response,quick delivery.
19 September 2024
Reply from Palatine Paints
Dear Kenneth,
Thank you for your positive feedback! We’re glad to hear that you were pleased with our response time and quick delivery. Your satisfaction is our priority, and we appreciate your support.
Best regards,
Palatine Paints Customer Care Team
Nice thick paint but did need to do 2…
Nice thick paint but did need to do 2 coats to cover
13 September 2024
Reply from Palatine Paints
Dear Julie
Thank you for your review! We’re glad to hear you found our paint to be nice and thick. We recommend applying two thin coats for the best coverage and finish, so it’s great to know you achieved the desired result.
Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further questions or need assistance, please don’t hesitate to reach out
Best regards,
Palatine Paints Customer Care Team
Excellent company
I have always found Palatine Paints excellent on price & delivery.
14 December 2023
Unprompted review
Reply from Palatine Paints
Dear Peter,
Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently found our prices and delivery service to be excellent. Your satisfaction is our top priority, and it’s wonderful to know we’re meeting your expectations.
If you ever need any assistance or have further feedback, please don’t hesitate to reach out. We look forward to serving you again soon!
Best regards,
Palatine Paints Customer Care Team
Great Service
18 September 2024
Covers well
Used on My Son’s house seems to be working, will update once Spring comes around.Covers well and thicker than ordinary emulsion.
15 September 2024
Prompt delivery
17 September 2024
Reply from Palatine Paints
Dear Christine,
Thank you for taking the time to leave a review. We’re thrilled to hear that you were satisfied with the prompt delivery of your order. Our team works hard to ensure that every customer receives their purchases as quickly as possible, and it’s rewarding to know that our efforts have been appreciated. We look forward to serving you again in the future!
Best regards,
Palatine Paints Customer Care Team
Good product, good service, mediocre delivery info.
The paint arrived within 24 hours of ordering, and was extremely well packed. It is enviornmentally wasteful to supply the paint only in sizes of 1litre plus. Smaller sizes shoul be available from Palatine. The information provided by FedEx could have been more helpful by being more precise as regards timing ; the driver left the package outside my door without ringing my doorbell.
17 September 2024
Reply from Palatine Paints
Dear Mark,
Thank you for your detailed feedback and for choosing Palatine. We’re glad to hear that your paint arrived promptly and was well-packaged. Your suggestion for offering smaller sizes is greatly appreciated, and we will certainly consider it to reduce environmental impact. We apologize for any inconvenience caused by the delivery process. We will work with our shipping partner to improve the precision of delivery updates and ensure that all packages are handled with care. Your satisfaction is important to us, and we’re grateful for the opportunity to enhance our service.
Best regards,
Palatine Paints Customer Care Team
Great service but let down by the…
Great service but let down by the delivery service, I.e. 24 hrs late!
Apparently we were not available to receive on the day which was not correct.
16 September 2024
Reply from Palatine Paints
Dear Bev Mills,
Thank you for your feedback regarding our service. We’re pleased to hear that you found our service to be great, but we apologize for the delay in delivery. We understand the frustration of receiving a package later than expected, especially when the information provided suggests otherwise. Please be assured that we take your experience seriously and will address this with our delivery partner to ensure better accuracy and communication in the future. Your satisfaction is our priority, and we appreciate you bringing this to our attention.
Best regards,
Palatine Paints Customer Care Team
Easy to order & prompt delivery
Easy to order & prompt delivery. Helpful staff on reception to clarify a query.
16 September 2024
Reply from Palatine Paints
Dear Mrs. G. Slater,
Thank you for sharing your positive experience with our ordering process and delivery. We’re delighted to know that our staff was able to assist you promptly and resolve your query to your satisfaction. Your kind words are greatly appreciated, and we’re committed to continuing to provide helpful and efficient service to all our customers.
Best regards,
Palatine Paints Customer Care Team
Excellent oil based shed and fence paint
Excellent oil based shed and fence paint. Amazing range of colours. Great customer service - timely delivery!
3 September 2024
Reply from Palatine Paints
Dear Alan O North Ferriby,
We’re thrilled to hear that you’re pleased with our oil-based shed and fence paint and our wide range of colours. Your compliments on our customer service and timely delivery are greatly appreciated. We strive to maintain high standards in our products and services, and it’s wonderful to know that we’ve met your expectations. Thank you for choosing us and for taking the time to leave such a positive review.
Best regards,
Palatine Paints Customer Care Team
Yes all done very well
6 September 2024
Reply from Palatine Paints
Dear William Joynson,
We’re glad to hear that everything was to your satisfaction. Thank you for your feedback, and we hope to continue providing you with excellent service in the future.
Best regards,
Palatine Paints Customer Care Team
A great purchase experience
Huge choice of paint, quick delivery and I'm really happy with my choice of paint it's excellent quality and easy to work with. I will definitely return to you for my future paint requirements.
13 September 2024
Reply from Palatine Paints
Dear Chris,
It’s wonderful to hear that you found our selection vast and the delivery swift. We’re especially pleased that the quality of our paint met your expectations and that it was easy to work with. Your intention to return for future paint needs is the highest compliment we could receive. Thank you for your trust in us, and we look forward to serving you again.
Best regards,
Palatine Paints Customer Care Team
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