The painting was easy to follow and great quality canvas and paints. The only issue was that the picture posted when purchasing showed it more of the colors white and gold and the actual picture was m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product is fantastic and I am have a fabulous time completing it! However, the courier company needs to be changed...it took over 2 months to receive my order and the packaging was very damaged.... See more
Company replied
The quality of canvas, paint, so much choice of paintings and the AI generated ones are brilliant. Good communication with e-mail and much improved delivery time. Would highly recommend to anyone.
Good images, colorful, and wide selection. I do need to mention that there aren't the large size copy of numbered preprint available, so I had to take multiple photos to use as reference for later.
Company replied
Company details
Written by the company
Paintly Kits is your go-to destination for premium paint by numbers and diamond painting kits. We offer thousands of unique designs across every style you can imagine, from stunning florals and majestic animals to vibrant pop art and serene landscapes. Every kit comes with high-quality materials and everything you need to create your own masterpiece at home. Whether you're a first-time crafter or a seasoned hobbyist, we have something for you. Choose from our standard paint by numbers kits, detailed 80-colour and 120-colour collections for extra realism, or explore our growing diamond painting range with square and round drill options. You can even upload your own photo to create a fully custom kit, or use our AI design tool to generate one-of-a-kind artwork and turn it into a kit. With a wide range of canvas sizes, framing options, and styles to choose from, you can tailor every kit to your preference. Our customers love the variety, the quality of materials, and the relaxing creative experience our kits provide. We ship worldwide and pride ourselves on responsive, helpful customer service. At Paintly Kits, we believe everyone is an artist. All you need is the right kit.
Contact info
United States
- hello@paintlykits.com
- paintlykits.com
4.4
Excellent
130 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 35% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of canvas
The quality of canvas, paint, so much choice of paintings and the AI generated ones are brilliant. Good communication with e-mail and much improved delivery time. Would highly recommend to anyone.
9 June 2026
Unprompted review
its great to paint thanks good colers i…
its great to paint thanks good colers i lilke it
9 July 2026
Unprompted review
Awesome Quality
Quality paints, smooth & creamy & with great coverage. Canvas is high quality as well, very legible & tons of detail. Well worth the price. My “go to” for great kits!
2 June 2026
Unprompted review
The painting was easy to follow and…
The painting was easy to follow and great quality canvas and paints. The only issue was that the picture posted when purchasing showed it more of the colors white and gold and the actual picture was more white, grey, gold and browns. But still looks amazing when competed.
6 July 2026
Unprompted review
Great quality
Kit was packed well, canvas was rolled with no creases and of good quality, paints were easy to use.
Delivery was quick and I am enjoying the painting experience.
26 June 2026
Unprompted review
Fantastic product quality
Fantastic product quality. Great packaging and shipping. Excellent customer service.
5 July 2026
Unprompted review
Came faster then expected and the…
Came faster then expected and the quality was pretty good. Even the DIY frame kits were easy enough
29 June 2026
Unprompted review
The customer service is wonderful
The customer service is wonderful! I was feeling frustrated about the tracking information not displaying and the package being delayed. My agent, Adam was very kind and assuring of the process. He sympathized and remained very professional with his follow ups. I will purchase more items from this company because of his excellent standard of service. Thank you!
3 July 2026
Unprompted review
The picture is Devine
The picture is Devine, the paints were great quality, I just love it! It came promptly, so very happy all round! Would suggest that you use a magnifier headset for the 80 colour pics as they have really small sections.
3 July 2026
Unprompted review
Ordered a painting on 10th June which…
Ordered a painting on 10th June which said 10 working days for delivery which should have been mid last week, the tracking hasn't been updated for 6 days either. I have had communication with Adam and he has tried to help me locate it the past few weeks but can only tell me what the tracking says. I am disappointed as I am on annual leave this week and was really looking forward to doing this whilst I'm not so busy and ordered it in plenty of time to do this now. Not even sure it is actually coming either, Adam hasn't replied to my latest email. Worried it might be a scam
2 July 2026
Unprompted review
ITS BEEN OVER A MONTH AND I HAVE NOT…
ITS BEEN OVER A MONTH AND I HAVE NOT RECEIVED IT OR HAD ANYONE ANSWER ME.
3 June 2026
The best quality paint by numbers I have ever done
The paints slide on easily and cover in one coat.
3 June 2026
I still have not received my order and…
I still have not received my order and I ordered it almost 1 month ago. That would be fine if the communication regarding shipping was good. I had to reach out a few times asking if it shipped yet.
3 June 2026
I was very skeptical about the quality…
I was very skeptical about the quality because I have come across some diamond paintings of really awful quality. I was so surprised and happy with the quality!!!! They also ship fast. Looking forward to buying more!!!
3 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.