Very happy with the service from this…
Very happy with the service from this company
They went the extra mile to help me and I would recommend them every time
Great product at a great price
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We're a UK-based, independent small business who specialise in Indoor-Outdoor Living. Our wide collection of products ranges from Fire Pits, Outdoor Sofas & Garden Ornaments, to Electric Fires and plenty more! We're always updating and building our portfolio of products through working with high-quality, UK suppliers.
17 Bassett Avenue, LE8 5QG, Leicester, United Kingdom
Very happy with the service from this company
They went the extra mile to help me and I would recommend them every time
Great product at a great price
Absolutely brilliant,the guy on the phone was so helpfull and made sure I got the log burner delivered on the day I wanted it to be,which was a super fast delivery, it's a 10/10 from me Thanks Padioliving
I came across Patio Living via a Google search seeking to buy a cover for a large cylinder of patio gas connected to our BBQ. £50.00 off your first purchase was the headline message. The RRP was £200.00, expensive however I was prepared to pay £150.00 for a high end product. Sadly, this headline discount never materialised so I called several times, left messages. However, no response so I eventually emailed flagging the misleading headline discount issue. I received a reply saying that the £50.00 discount only applied to purchases of £500.00 or more. I was given a discount of 10% so paid in the end £180.00. Their response also said that they had raised the issue with their website team so that they could correct it. So, in summary, fantastic product, we love it. However, very misleading web discount offer message. And disappointed not be given a larger discount for flagging the issue which they have now put right, saving them, doubtless, from a lot more complaints.
John Baker,
Warwickshire

Reply from Padioliving.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.