Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and... See more
Company replied
We were searching for a new provider for a while and wasn't sure who to go with. Absolutely delighted and over the moon with the support and client relations we have received at Bread Ahead. Everythin... See more
Company replied
Absolutely amazing service from start to finish. Our phone system went down on the Tuesday and Padel Services were installing our new system by the Thursday morning. They were amazing the whole time t... See more
Company replied
Contact info
Suite 3, Alexander House, SS156TL, Christy Court, United Kingdom
- 03330162161
- hello@padelservices.co.uk
- padelservices.co.uk
4.8
Excellent
58 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great communications from the guys
Great communications from the guys, very informative while setting our new system up and fingers crossed no issues so far.
14 April 2026
Unprompted review
Reply from Padelservices
Thanks so much for the kind words — we'll make sure the whole team sees this. Clear communication during a new install makes all the difference, and we're really pleased it's been a smooth one so far. This is what we do with every client, and moving forwards the service will be exactly the same — any wobbles down the line, you know where we are. The support team is just a call away.
Thanks again for the feedback.
— The Team at Padel Services
excellent service really efficient and…
excellent service really efficient and easy aftersales and support outstanding!!!!!
2 April 2026
Unprompted review
Reply from Padelservices
Brilliant aftersales shouldn't be a happy surprise — it should be the standard. When we say our support is the best in the industry, we mean it: a real person who knows your business, picks up the phone, and gets things sorted without you having to chase. That's a promise we make to every client, and one we work hard to keep every single day. Thank you for taking the time to share this — it genuinely means a lot to the whole team.
— The Team at Padel Services
Very pleased with our new phone system…
Very pleased with our new phone system / internet. Padel liaised with the internet providers to ensure a new cable was installed to our office and swiftly and efficiently. Andy installed our new system, couldn't be happier with the final result. Would recommend to anyone.
30 March 2026
Unprompted review
Reply from Padelservices
Coordinating a new cable install with the network providers can be one of the trickiest parts of any switchover — it's also exactly where we believe we earn our keep. Doing the chasing, the booking and the liaising so you don't have to is what proper service looks like, and it's what every Padel client gets as standard. Really pleased the new system and connectivity have landed well, and thank you for the recommendation — the whole team will be delighted to hear it.
— The Team at Padel Services
Great service
Great service. Shane and Andy both very knowledgeable and helpful. Answering any questions or queries we had in a very professional manner. Quite a large installation that took 2 days. Very little interruption to the every day running of our business. Would certainly recommend this company to others. Well done Padel Services.
23 February 2026
Unprompted review
Reply from Padelservices
A two-day install across a working business is no small thing — keeping disruption to a minimum while the job gets done properly is something our engineers genuinely take pride in. Knowledgeable, professional, and respectful of your day-to-day operation: that's the standard we set on every project, not just the big ones. Thank you for trusting us with a job of that size, and for the kind recommendation — the whole team will be made up to hear it.
— The Team at Padel Services
New telephone system and ongoing support
Padel Services installed a new telephone system for us last year. The whole team are excellent, I particularly like the access to support and dealing with a nice team of people you know. The installation and training process was smooth and further changes we wanted to make recently have been done efficiently and are exactly what we wanted from a telephone system. Shane was our main contact for the installation and he was excellent - helpful, friendly and a great trainer for our staff. He is always available to assist with any help we need.
13 February 2026
Unprompted review
Reply from Padelservices
Reviews like this one mean the most, because they're written a year on — proof that the service we promise on day one is the same service you still get months down the line. Knowing the people on the other end of the phone, getting changes done quickly, and having proper training built in as standard is exactly how we believe a telecoms partner should operate. Traditional values, first-class solutions, and a team that's genuinely in your corner — that's the Padel promise, and we're delighted it's held true for you. Thank you so much for taking the time to share this.
— The Team at Padel Services
Our Company has just moved over to Padel
Our Company has just moved over to Padel, combining our telephony and broadband for the first time. The migration went very smoothly and we are delighted with the results. Our questions were answered quickly and the training given was excellent. Our staff are very please with the much improved broadband speed. I would have no hesitation in recommending Padel.
Particular thanks to Andy for working so patiently with us all.
10 February 2026
Unprompted review
Reply from Padelservices
Bringing telephony and broadband together under one roof for the first time is a big step for any business, and getting that migration right takes proper planning, patience, and a team that genuinely listens. We're delighted the switchover felt as smooth as it should — and that the broadband upgrade is already making a difference day-to-day. One provider, one point of contact, one team who actually knows you: that's how we believe modern telecoms should work, and it's what every Padel client signs up to. Thank you so much for the kind recommendation — it means a great deal to the whole team.
— The Team at Padel Services
Padel Services have done a great job…
Padel Services have done a great job installing our new internet and phone systems after moving premises.
11 February 2026
Unprompted review
Reply from Padelservices
Moving premises is stressful enough without the phones and internet adding to the list — getting the new site live and ready from day one is exactly the kind of job our team is built for. Smooth, on time, and one less thing for you to worry about during the move. Thank you for trusting us with it, and for taking the time to leave this — wishing you every success in the new premises.
— The Team at Padel Services
Brilliant start to finish
The company was brilliant from start to finish. They were more than happy to make changes during setup to ensure everything worked well for our clients. The engineers were helpful, professional, and genuinely lovely to work with. On the rare occasion we’ve had an issue, they answer the phone immediately and attend the same day. Overall, I would definitely recommend this company.
30 January 2026
Unprompted review
Reply from Padelservices
Reviews like this one capture exactly what we set out to be every day — flexible during setup, professional on site, and genuinely there when you need us afterwards. Picking up the phone immediately and attending the same day isn't a premium service for us, it's the standard every client gets. That blend of traditional values and proper engineering is what we believe sets us apart in this industry, and we'll work hard to keep it that way. Thank you so much for the kind recommendation — the whole team will be thrilled to read this.
— The Team at Padel Services
Padelservices has a thorough customer service
Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and is an experienced telephone engineer. He did a great job in removing then installing our new telephone system.
27 January 2026
Unprompted review
Reply from Padelservices
Answering the phone within a few rings sounds like a small thing, but it's one of those details that quietly tells you everything about how a company operates. Listening properly, acting quickly, and backing it all up with experienced engineers on the ground — that's the service standard we set ourselves on every single job. Replacing an old system and getting a new one running smoothly takes patience and proper know-how, and we're delighted it landed well for you. Thank you so much for taking the time to share this.
— The Team at Padel Services
We cannot praise Padel enough
We cannot praise Padel enough. They are professional courteous and friendly, We are so pleased with our new system and recommend them wholeheartedly.
3 February 2026
Unprompted review
Reply from Padelservices
Reviews like this one really do make our day — thank you. Professional, courteous and friendly is exactly the standard we hold ourselves to, and we believe that combination of proper service and first-class solutions is what sets us apart from the bigger names in this industry. We're delighted you're so pleased with the new system, and grateful for the wholehearted recommendation. The whole team will be thrilled to read this.
— The Team at Padel Services
Amazing Support and Customer Relations
We were searching for a new provider for a while and wasn't sure who to go with. Absolutely delighted and over the moon with the support and client relations we have received at Bread Ahead. Everything was discussed through and thorough and was reassured with the transfer and changes. the installation was straight forward and very supported by an amazing engineer named Shane. As well as all the team, very pleased and looking forward to continuing this relationship through many years. Thank you to all, including Jaason, Pas and Shane!
22 December 2025
Unprompted review
Reply from Padelservices
Thank you for taking the time to share such positive feedback.
We are delighted to hear that your experience with us has been a reassuring and supportive one, particularly during the transition to a new provider. Clear communication, thorough planning, and a smooth installation are all central to the way we work, so it is encouraging to know this was reflected throughout your journey with us.
It is especially pleasing to hear that you felt well supported from start to finish. We place great importance on building long-term relationships and delivering a consistently high standard of service, and we very much look forward to continuing to support your business in the years ahead.
Thank you again for your trust and recommendation.
Kind regards,
The Padel Services Team
Absolutely amazing service.
Absolutely amazing service from start to finish. Our phone system went down on the Tuesday and Padel Services were installing our new system by the Thursday morning. They were amazing the whole time they were here and showed us how to use in great detail our lovely new phones. Can't say thanks enough to Shane and Andy for the whole installation. And to David for getting it all sorted so quickly.
18 December 2025
Unprompted review
Reply from Padelservices
Thank you very much for your kind feedback.
We are extremely pleased to hear that we were able to support you so quickly during a critical situation and deliver a smooth installation within such a short timeframe. Acting decisively and minimising disruption for our customers is something we take very seriously, so it is reassuring to know this was reflected in your experience.
It is also encouraging to hear that the installation was thorough and that you felt confident using your new phone system from day one. Providing clear guidance and hands-on support is an essential part of the service we aim to deliver.
Thank you again for placing your trust in us. We look forward to continuing to support your business going forward.
Kind regards,
The Padel Services Team
Padel services have been great
Padel services have been great. We have had a full installation of new office handsets and mobile sims and the process has been faultless. Communication is great and the team are incredibly responsive. Thank you Padel.
19 December 2025
Unprompted review
Reply from Padelservices
Thank you for your positive review.
We are delighted to hear that your installation of both office handsets and mobile services was completed smoothly and met your expectations. Delivering a faultless experience, supported by clear communication and responsive service, is something we consistently strive for.
Your feedback is greatly appreciated and reinforces our commitment to providing dependable, well-managed solutions for our customers. We look forward to continuing to support your business and building a long-term partnership.
Kind regards,
The Padel Services Team
Upgrade of VoIP system
Padel provided us with an upgrade of our VoIP system from our current provider to a new iPECS system. The process and installation was seamless and the engineers were very knowledgeable and helpful and ensured all our staff were suitably trained on using the system. Would recommend.
16 December 2025
Unprompted review
Reply from Padelservices
Thank you for taking the time to leave your review.
We are pleased to hear that the upgrade to your new VoIP system was handled seamlessly and that the installation met your expectations. Ensuring a smooth transition from an existing provider, supported by knowledgeable engineers and clear guidance for your team, is a key part of how we deliver our service.
It is particularly encouraging to know that your staff felt suitably trained and confident using the new system. Thank you for your recommendation — it is genuinely appreciated, and we look forward to continuing to support your business going forward.
Kind regards,
The Padel Services Team
Phone equipment install
Very pleased with the service and equipment supplied by Padel services.
Shane Dorling was very knowledgeable with regard to the equipment and its operation.
I would certainly recommend Shane and the company.
9 December 2025
Unprompted review
Reply from Padelservices
Thank you for your kind review.
We are pleased to hear that you are happy with both the service and the equipment provided. Delivering reliable solutions, supported by clear explanations and expert guidance, is central to the way we work.
Your recommendation is greatly appreciated and we thank you for taking the time to share your experience. We look forward to supporting you again in the future.
Kind regards,
The Padel Services Team
Padel services great
Padel services great from start to finish! I cannot recommend them enough.
26 November 2025
Unprompted review
Reply from Padelservices
Thank you for your positive feedback.
We are delighted to hear that your experience with us was excellent from start to finish. Your recommendation is genuinely appreciated and reflects the level of service we aim to provide to every customer.
Thank you again for taking the time to leave a review. We look forward to supporting you going forward.
Kind regards,
The Padel Services Team
Excellent service
Well planned, approachable team, clear to understand training, no disruption to staff or service.
Excellent service
25 November 2025
Unprompted review
Reply from Padelservices
Thank you for your excellent feedback.
We are pleased to hear that the project was well planned and delivered with minimal disruption to your team and day-to-day operations. Clear communication, approachable support, and straightforward training are all key elements of the service we aim to provide.
Thank you again for taking the time to share your experience. We look forward to continuing to support your business.
Kind regards,
The Padel Services Team
Brilliant Throughout,
Brilliant Throughout,
Padel have been reliable and honest. service has been great from start to finish.
Thank you for a smooth transition.
21 November 2025
Unprompted review
Reply from Padelservices
Thank you for your kind review.
We are delighted to hear that you found our service reliable and honest, and that the transition was handled smoothly from start to finish. These are values we take great pride in and strive to uphold in every project.
Thank you again for taking the time to share your experience. We look forward to supporting you in the future.
Kind regards,
The Padel Services Team
'Padel Team' - business installation
Installation and switch over went smoothly.
Engineer was extremely helpful and his back up team responded immediately.
All round excellent service - very impressed.
20 November 2025
Unprompted review
Reply from Padelservices
Thank you for your excellent feedback.
We are pleased to hear that the installation and switchover were completed smoothly and that you felt well supported throughout the process. Prompt communication and effective teamwork are essential to delivering a dependable service, so it is encouraging to know this was reflected in your experience.
Thank you again for taking the time to share your comments. We are very pleased to have made a positive impression and look forward to supporting your business going forward.
Kind regards,
The Padel Services Team
Padel Services have been great from…
Padel Services have been great from start to finish. They have been informative and helpful through the process of switching. All staff have been polite and lovely to deal with.
19 November 2025
Unprompted review
Reply from Padelservices
Thank you for taking the time to share your experience. We’re delighted to hear the switch over felt clear and well-supported — our aim is always to make the whole journey straightforward and stress-free. It’s great to know the team’s friendliness and professionalism came across throughout.
If you happen to know any other businesses looking for a smoother telecom experience, a recommendation would mean a lot to us. We’d be more than happy to give them the same level of care.
And if you ever need guidance or tweaks to your system, just let us know — we’re always here.
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