Padel𝗣𝗥𝗢Shop Reviews 5,838

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery service, often noting that items arrive quickly, sometimes even from international locations. Many are satisfied with the quality of the products received, finding them to be as described and well-packed. The overall service is also highly regarded, with people appreciating the ease of the ordering process and the helpfulness of the staff. However, some customers experienced issues with their orders, including receiving incorrect or damaged products, or items not matching the expected model year. A few also mentioned unexpected customs fees or difficulties with tracking delivery schedules, and some found the packaging to be less protective than desired. There were also instances of delayed deliveries, which caused disappointment for some.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the excellent... See more

Product

Consumers generally express satisfaction with the products, highlighting their great quality, good condition,... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent condition and high... See more

Order

Users describe ambiguous interactions with order experiences, with many reviewers praising the ease of the... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence, speed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The items were exactly as described and I was really happy with the speed of the shipment. One thing to consider though, is that while it took two days for the items to reach the city of destination,... See more

Rated 5 out of 5 stars

The support was very helpful, because the selection of the specific weight I did choose for my racket was lost somewhere at the checkout. The support contacted me then immediately only hours after my... See more

Company replied

Rated 5 out of 5 stars

Easy and fast delivery. Bought a Padel racket and some padelballs on a thursday and arrived at my home in Denmark 3 days later. Proces was easy and could follow the shipment. Would recommend based on... See more

Rated 5 out of 5 stars

Great product range, prices and another amazingly fast delivery. My one request would be a slower/cheaper shipping option for when I am not in a hurry, as shipping to Australia can be pretty expensive... See more

Company replied


Company details

  1. Tennis Store
  2. Activewear Store
  3. Sporting Goods Store

Written by the company

PadelPROShop es tu tienda de pádel online. Envíos rápidos al mejor precio garantizado en las mejores marcas como Bullpadel, Head, Adidas, Starvie, Oxdog, Nox o Babolat. Nuestra misión es acercar el mundo del pádel a todos los amantes del deporte. Con PadelPROShop tendrás garantizado los mejores precios, una atención personalizada y los envíos más rápidos del mercado. Entra y descubre la mejores marcas de pádel con stock 100% garantizado. We Speak Padel, amamos y conocemos este deporte. Confía en el equipo de PadelPROShop para asesorarte y acompañarte en la compra de tu próxima pala, zapatilla o paletero nuevo. Realizamos envíos a cualquier parte del mundo en tiempo récord, expandiendo nuestra pasión por este deporte. Si buscas las mejores marcas de pádel del mercado, PadelPROShop es tu tienda. En nuestra web encontrarás las palas de los mejores jugadores del circuito profesional. Además, podrás hacerte con una amplia variedad de productos para completar tu equipación: zapatillas, paleteros, pelotas ropa, overgrips, medicina deportiva, etc. Miles de jugadores de todo el mundo ya confían en PadelPROShop. Aquí encontrarás un servicio de atención al cliente especializado, asesoramiento experto y contenidos exclusivos sobre las últimas novedades del mundo del pádel. Únete a nuestra comunidad, recibe ofertas personalizadas y mantente siempre a la última con las mejores marcas y lanzamientos del mercado.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Got a Siux racket but retunred it

They sent me a racket like second handed or test racket as the new!

For the partial refund of racket around €130, they just suggested €20 but according to the cosmetic damages the racket had, wasn't acceptable to me.

After comminicating with the customer service,I returned the racket.
That part was smooth.

23 March 2026
Rated 2 out of 5 stars

There was no cooperation regarding the…

There was no cooperation regarding the exchange of the racket

19 March 2026
Padel𝗣𝗥𝗢Shop logo

Reply from Padel𝗣𝗥𝗢Shop

We regret that your experience was not satisfactory. We have reviewed your request and, as explained in our email, it is not possible to exchange the racket. Our exchange and return policy states that we cannot accept used or unsealed products. If there is anything else we can help you with, we would be happy to assist you. You can write to us at info@padelproshop.com.

Best regards,
PadelPROShop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look