Pack Mule products are top-notch—reliable, durable, and built to last. The performance and efficiency of their electric vehicles have made a significant difference in our operations. Customer service... See more
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See what reviewers are saying
We have been open here at FedEx Ground in Austell for 4 years and Pack mule has catered to our every need from rentals, repairs, and spare parts. A huge thanks to Jeff and Linda for always answering q... See more
I never have a problem with getting what I ordered in less than two days. Always helpful with any questions concerning their equipment and products they sell. They respond back in a timely manner anyt... See more
Responsiveness/Equipment is great. Clarity in the whole process could be better. Pricing is a bit confusing, if an item is standard that it is included in pricing. But, in your quotes it a se... See more
Company details
Information provided by various external sources
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Contact info
3680 Chestnut St, 30079, Scottdale, GA, United States
- info@wesleyintl.com
- packmule.com
4.8
Excellent
630 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Mule Rental
Each year we rent these mules and they never fail us. Thanks so much for helping us make it through another great Peak Season.
21 December 2018
Unprompted review
The people and product at Pack Mule are…
The people and product at Pack Mule are very top notch. I am a technical support manager for the company I work for and if I need assistance with either parts or support, they are there to help. I have recently had a few issues with a unit we were refurbing and they were excellent to talk with, knew the issue I was having and found out the calibrator I was using was not working properly. I was given the choice to use one and then return it or purchase a new calibrator. I decided on the latter, received it as promised and flashed the unit to get it up and running. I would not hesitate to call them if we were in a bind again.
21 December 2018
Unprompted review
Great service.
21 December 2018
Unprompted review
The tugger's were great and good…
The tugger's were great and good costumer service.
20 December 2018
Unprompted review
Quality service
20 December 2018
Unprompted review
Great Customer Service
Quick and easy to deal with, great customer service
20 December 2018
Unprompted review
Contact very informative and equipment…
Contact very informative and equipment shipped as promised. customer is extremely satisfied. I will definitely be a come back customer.
20 December 2018
Unprompted review
The customer service person who worked…
The customer service person who worked with me was helpful and pleasant.
17 December 2018
Unprompted review
Excellent service and very good…
Excellent service and very good product, thanks.
17 December 2018
Unprompted review
Excellent Customer Care but beyond that…
Excellent Customer Care but beyond that this is the smartest warehouse vehicle ever! It's easy to operate and narrow enough to pull through standard commercial glass doors. We are Huge Fans!
14 December 2018
Unprompted review
Great experience every time I work with…
Great experience every time I work with them. Professional, kind and courteous staff.
14 December 2018
Unprompted review
help with parts needed…
called for help with parts they was eager to help and sent me the complete parts and service information i needed so i was able to order from them what i needed and they sent it to me promptly and followed up to make sure i received what i needed .
with there help i was able to support my customer
gary
gwc material handling services
tucson arizona
13 December 2018
Unprompted review
Quality product and highly…
Quality product and highly knowledgeable staff that is very quick to respond to questions. Products delivered faster than expected!
12 December 2018
Unprompted review
You guys are doing a awesome job
You guys are doing a awesome job. Responding back to us in a short period of time as well. Keep up the great work.
Thank You,
12 December 2018
Unprompted review
Great customer service.
20 November 2018
Unprompted review
These are very well built and backed…
These are very well built and backed with one of the industries best warranties. Employees are great to deal with on the support side, I would highly recommend their products.
15 November 2018
Unprompted review
Always very helpful & great quality…
Always very helpful & great quality parts.
14 November 2018
Unprompted review
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