The clue is in the review title. Packfleet make efficient delivery, whilst keeping the recipient totally informed by message, look effortless. I don’t know why more companies don’t use them. They t... See more
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See what reviewers are saying
This was my 3rd experience with Packfleet delivery services. Outstanding service. They provide advance notice of their likely delivery time (but then, so what you might ask, because many others do t... See more
Just had my delivery via packfleet, DHL delivery. Was impressed with the notifications and tracking information, was able to gauge roughly how long the driver would be. Would be even better if we ha... See more
My second experience of Packfleet, delivering my CheeseGeek parcel. On time, you get a one hour window and the option to specify (paid) the night before. Then an alert when the driver is close. Unlike... See more
Company details
Written by the company
Deliveries that actually deliver: We're on a mission to offer the best deliveries on Earth
Contact info
United Kingdom
- hello@packfleet.com
- packfleet.com
First time i've had a packfleet…
First time i've had a packfleet delivery. Arrived when they said they would. Really lovely friendly delivery driver despite probably being under christmas delivery pressure in London. Can't fault it
Great service
Great service - really accurate tracking, friendly courier, super fact and efficient!
Good shipping service.Order delivered…
Good shipping service.Order delivered within the specified timeframe by polite and professional driver .Excellent communication throughout the delivery by the carrier.
I was updated all the way through
I was updated all the way through. The buzzer to my building did not work properly but the driver Diego phoned me so we could sort it out. 10 out of 10 and will definitely use Pack fleet again.
Excellent service
Excellent service. Regular updates. Friendly and polite driver. On time. What more could you ask for? Well done.
Couldn't do any better
Excellent online system kept me informed of expected time of delivery. 15.00 - 16.00, arrived at 15.01. Driver was very polite and smily.
Hope Packfleet flourish.
Excellent service and extremely…
Excellent service and extremely professional and reliable.
Best delivery service I have ever…
Best delivery service I have ever received. Excellent communication. I received a message giving me a delivery time of between 10.00 and 11.00 a.m. And then another, at 10.15 to say that my package was 23 minutes away !!
Outstanding Service
This is how a delivery company should operate. Second time I have had a delivery from them and they could not possibly be better. On time, super-friendly driver named Paul. More companies should use Packfleet!
I don’t like the paper
I don’t like the paper, it’s far to thin and gets stack while wiping.
I’m trying to cancel the subscription but there is nowhere to find this option.
So I would not recommend them
If you like stronger paper.
Delivery was very goodz

Reply from Packfleet
Truly 5 star
Truly 5 star - easy communications, easy to amend delivery date, delightful delivery guy who arrived when expected; the icing on the cake ( or the cherry on top if you like) was that he addressed me by name when he delivered it. Such an easy, warm and personal touch really made such a difference!
Good communication
Good communication, had to change delivery address very short notice.
This was actioned and polite communication,
Thankyou .
Fabulous 👌
Easy order,good communication, quick delivery, guy was polite and friendly who delivered and so I'm a happy customer!
Refreshing delivery service
Great communication, turned up at time stated. Friendly delivery guy. Refreshing!!
The delivery was first class
The delivery was first class, I was kept informed by text, in fact it was earlier than expected which was fantastic.
Other courier companies could learn from Packfleet
Fantastic services
Fantastic services !
Efficient, professional and truly caring about their job. I strongly recommend them.
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