Pacittijones Reviews 54

We had a really smooth experience with Pacitti Jones!
They were very helpful at every stage, clearly explained each step of the process and always available to answer any questions.
The communication was great and the team were all very approachable and helpful.
We hadn't been planning on selling when we did, and so the PJ team made it as smooth as possible for us given we were unsure of the whole process. Would definitely recommend!

This is the second time in 2 years we used the services of Pacitti-Jones in Burnside, they are so professional and are really on the ball when it came to selling both my parents house then my sisters flat..we had a great experience once again and selling a property can be stressful but the staff guided us through the process ..thanks guys x

Excellent service from the Pacitti Jones branch in Dennistoun.
Shona kept me fully updated with daily calls about viewings and timings. All viewings were arranged by the team, and I was able to track everything easily through the online portal as well as through Shona’s regular updates. I would definitely recommend them to anyone selling a property.

We had previously had a quote and valuation from pacitti jones and at that point knew that we would definitely pick them to do our marketing. Shona and the team were incredibly helpful from start to finish and provided us with the best advice, regular updates and did everything they could to ensure we got the best possible outcome for the sale of our flat. We couldn’t be happier with the service we received and would definitely recommend and use them if required in future.

Really great experience from the team at Pacitti Jones Dennistoun. From our first meeting with Paul, to Shona keeping us updated every step of the way, to a really quick and posiive sale - I can't speak highly enough of the whole team. 10/10 would recommend to anyone thinking of selling their property.

Having worked with Estate agents for over 30 years in both UK and the US we found Shona and her team at Pacitti Jones to be the best we've ever used. Their knowledge of the local market and how to get the best price for your house is remarkable. We can attest to that having just sold using them. In addition to their professionalism and knowledge you get a very competitive fee and a genuine professional photographer who produces fantastic listing pictures. An added bonus is Pacitti's easy to use online portal which shows your listing, upcoming viewer schedules, feedback from previous viewers and the number of views your listing is getting on Rightmove.
If your selling your house in the area covered by this Pacitti Jones office then we highly recommend you use them or at least check them out before choosing your Estate Agent.

Have given a five star review to Pacitti Jones in Dennistoun as I could not fault the service provided when selling my mother's flat recently. All staff were very professional and helpful and made the process very straightforward . A special mention to Shona who was super efficient, professional and friendly and kept me up to date at all times with multiple offers made with frequent courtesy calls and was available at all times to answer any queries I had. All the viewings were arranged by them and was kept up to date on the online portal and also updates by Shona. A great price was obtained and was extremely happy with the whole process and would highly recommend this office to anyone who has a property to sell and be confident that a great customer service will be provided by all the team.

I made an appointment with Pacitti Jones and within a week and a half my property was on the market. They were incredibly efficient and coordinated the photographer and home report agent for me.

When the property went on the market their communication was excellent. From booking in viewings to getting feedback from potential buyers. Georgia in particular kept the whole thing moving along and gave great advice when offers came in.

Cannot recommend them enough!

Very professional and very good communication. Shona phoned everyday to keep us updated while the property was on the market and once sold she periodically called just to check everything was moving along okay and in case we needed any help. The dashboard you are given to keep track of everything is great. Would definitely recommend.

Excellent service issued by Nicola and her team who assisted me with the administration of my late Mother's Estate. They provided excellent communication and advice, and were very helpful, courteous and professional throughout the process. I highly recommend using Pacitti Jones.

Excellent experience
Very professional
Kept well informed at all times
Quick to respond to queries or problems

This is the second time I have used Pacitti Jones to sell my property. From the outset, their service is highly professional, friendly and true to their stated values. Shout outs to Craig, Laura, Carly and Bernadette for their guidance. This also included liaison with 3rd parties for arranging home report and photographs promptly and accurately. I would not hesitate to recommend.

Bernadette was extremely helpful and efficient. Her communication with me was faultless and I knew were we where at every step.
I would recommend Pacitti Jones for any legal services and I will certainly use them again in the future.

We had a fantastic experience with Pacitti Jones when selling our flat and purchasing our new home. The team was extremely helpful throughout the entire process, providing great communication, support, and advice at every stage. Shona and Georgia were particularly excellent — knowledgeable, professional, and always quick to respond to any questions we had. Craig, the mortgage broker, was also incredibly helpful and made everything straightforward and stress-free.
We couldn’t be happier with the service and would highly recommend Pacitti Jones to anyone looking to sell or buy property.

Thank you Karen
You have been an absolute Star during this difficult time and you have made this process of both the Will and the Deed of Variant a lot easier to deal with.
And needless to say as regards any future dealings with Legal or Estate Agency Matters I will have no hesitation to contact you and I will be letting Family Friends who may require Legal Advice to contact either yourself and/or Pacitti Jones.
When I visited the Office to sign the Documents the Staff were very Pleasant and Welcoming you are all a Credit to Pacitti Jones and as I have been dealing with Pacitti Jones over the Years and the Level of the consistent Welcoming and Pleasant Manner that is a regular feature of Client dealings is absolutely Superb.

Pacitti Jones were really helpful with the sale of our flat and purchase of our home. They were attentive and kept us in the loop throughout the whole process. Highly recommend!

From the minute we started dealing with Pacitti Jones everything was handled very professionally. Shona was great to deal with ,any query that came up it was dealt with quickly and professionally and I would recommend any of my friends to deal with Pacitti Jones.

I would stronly advise against using this company. I have used them twice over the past few years and on BOTH occasions there were errors in the lease which had to be corrected - e.g. incorrect bank details for payment of the rent due to not asking where rent should be paid into. This was revelaed when I received the incorrect leases for electronic signing, and they had to be corrected. Weeks later they are STILL sending me DAILY copies of the incorrect lease for electronic signing, despite me calling them 4 separate times to get them to stop sending these. It has been impossible to get them to cancel this. I would not be happy to use a company with such a lax attitude to ensuring legal documents are correct and incorrect documents are not repeatedly sent out with a request for signing.

It was a wonderful experience buying a house through Pacitti Jones. As a first-time buyer, I was not familiar with the house-buying process and had many questions and concerns along the way. However, the team provided clear guidance and proper knowledge at every stage, which made the entire journey much easier and less stressful.
I used several of their services during the purchase, including their solicitor, mortgage advisor, and property advisor. Each and every member of the team was professional, honest, and extremely supportive. They patiently answered all my questions and acknowledged every query I had, making sure I fully understood the process.

Their coordination was outstanding, and they ensured that everything was handled correctly and legally throughout the entire transaction. Their professionalism and dedication truly gave me confidence during such an important decision.

I have already recommended PacittiJones to many of my friends and will definitely continue recommending them in the future. A big thank you to the entire team for their exceptional service and support! ⭐🏡

As first-time buyers, we were very happy with the service provided by Susan McGowan and the team at Pacitti Jones during the purchase of our first flat in Edinburgh. Susan was professional, responsive and guided us clearly through every step of the process, which was especially helpful for a young couple who had not gone through the property buying process before.

We would happily recommend Pacitti Jones to anyone buying property.

Dominik Kovac & Mya Thiri Phyo