I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
Company replied
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I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
Company replied
When ordering it is always a smooth transaction. Any enquiries are met timely and with great advice. Boxes always arrive quickly and in good condition.
Company replied
I ordered my firewood bags on the Friday ,they were here early Monday morning always on time never been a problem great company
Company replied
Easy to order. Updates on shipment. Fantastically fast shipping (metro Melbourne). Good price. Product was as advertised.
Company replied
Written by the company
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery
Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.
From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.
Why Businesses Choose Pacific Packaging Australia
Our Packaging Solutions
Fast Australia-Wide Delivery
With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.
Committed to Quality & Sustainability
We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.
Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.
Shop With Confidence
Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au
Written by the company
We don’t just promise quality — we back it up.

9A Independent Way, 3023, Ravenhall, Victoria, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.

Reply from Pacific Packaging Australia - Melbourne
In my experience they have proven to be very good communicators and offering prompt service

Reply from Pacific Packaging Australia - Melbourne
Fast shipping and easy to use ordering process.

Reply from Pacific Packaging Australia - Melbourne
Arrived in good time and delivered to the property.

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne
Excellent delivery times and also good service and product

Reply from Pacific Packaging Australia - Melbourne
Easy to order. Updates on shipment. Fantastically fast shipping (metro Melbourne). Good price. Product was as advertised.

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne
When ordering it is always a smooth transaction. Any enquiries are met timely and with great advice. Boxes always arrive quickly and in good condition.

Reply from Pacific Packaging Australia - Melbourne
Quick delivery, great range of products, easy to navigate website

Reply from Pacific Packaging Australia - Melbourne
I ordered my firewood bags on the Friday ,they were here early Monday morning always on time never been a problem great company

Reply from Pacific Packaging Australia - Melbourne
Always great service from pacific packaging and quality fire bags too!

Reply from Pacific Packaging Australia - Melbourne
Site was easy to use, quick delivery and product was as described and appears to be good quality.

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne
Great quality garden bags and postage and delivery excellent. Highly recommend pacific packaging 😃😃

Reply from Pacific Packaging Australia - Melbourne
Elle is prompt, good at follow thru on customer needs
Pacific has competitive pricing

Reply from Pacific Packaging Australia - Melbourne

Reply from Pacific Packaging Australia - Melbourne
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