OzTech Emporium Reviews 

36
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Fully Imported Ulefone Armour 30 Pro seems to be a very good build. Tough as nails. RUGGED PHONE Its Android 15 hope it upgrades to 16. Chat With Oztech was excellent and Informative, only one a... See more

Company replied

Rated 3 out of 5 stars

Good price, but bad service. They do not follow through with what they say, beside the automated service, everything else sucks. So just order, mostly certainly get what you want, but if something goe... See more

Company replied

Rated 4 out of 5 stars

Easy to deal with, got the phone i ordered, only thing is the charger was an international one, so had to go buy one that works in Australia

Company replied

Company details

  1. Electronics Store

Written by the company

OzTech Emporium is a Sydney-based, 100% Australian-owned online electronics store specializing in smartphones, tech gadgets, and accessories, proudly serving customers across Australia and worldwide with high-quality products at competitive prices. All our products come with a 12-month warranty, ensuring confidence in their quality and reliability, whether brand-new or carefully refurbished. We offer fast, free express delivery within Australia, and our dedicated customer support team is available to assist with any questions or concerns, making shopping smooth and hassle-free. Committed to supporting the local community and promoting responsible business practices, OzTech Emporium is a trusted provider of premium tech devices, backed by quality assurance, excellent service, and a customer-first approach, making us the preferred choice for tech enthusiasts across Australia.


Contact info

4.1

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(36)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

complete scammers that dont support…

complete scammers that dont support warranty , bought my agm g3 pro which did not include an Australian charger when it said on website it did, and legion pro watch which arrived with problems and has never been resolved even after many emails requesting warranty !

21 November 2025
Unprompted review
Rated 4 out of 5 stars

Fully Imported Ulefone Armour 30 Pro…

Fully Imported Ulefone Armour 30 Pro seems to be a very good build. Tough as nails. RUGGED PHONE
Its Android 15 hope it upgrades to 16.
Chat With Oztech was excellent and Informative,
only one app not working foxtel Go app probably because the phone is dual screen. Phone is a bit too heavy but I got use to it.
Dual screen was a waste on this phone cant see myself using it. I thought the small screen would show notifications and time etc but it dosent.
If I had another choice I would buy The Doogee s200 Ultra 1TB.

26 June 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Trent,

Thank you so much for taking the time to share such a detailed review. We are thrilled to hear that you had an excellent experience chatting with our team and that the Ulefone Armor 30 Pro is living up to its reputation for being tough as nails.

Thank you again for your support and feedback!

Warm regards,
Tom

Rated 5 out of 5 stars

Great price

Great price. Excellent service.

22 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Ron,

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you were happy with our pricing and experienced excellent service.

We truly appreciate your support and look forward to welcoming you back to OzTech Emporium in the future!

Warm regards,
Tom

Rated 5 out of 5 stars

Great 👍🏼 everything has been great

Great 👍🏼 everything has been great

21 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Carl,

Thank you so much for the great review and thumbs up! We are thrilled to hear that everything went smoothly with your order.

We truly appreciate your support and look forward to serving you again at OzTech Emporium!

Warm regards,
Tom

Rated 4 out of 5 stars

Good product promptly delivered

16 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Neville,

Thank you for leaving us a review! We are delighted to hear that you had a great experience with prompt delivery and that you are happy with your product.

We really appreciate your support and look forward to serving you again at OzTech Emporium!

Warm regards,
Tom

Rated 5 out of 5 stars

Good price

Easy, good price, good product!

16 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Vic,

Thank you for leaving us a review! We are glad to hear you enjoyed the great price, simple process, and your new product.

We really appreciate your support and hope to serve you again at OzTech Emporium in the future!

Warm regards,
Tom

Rated 2 out of 5 stars

False advertising

I had an unfortunate accident where my previous phone got run over, and I needed a replacement quick smart, as I run my own business. Part of the reason I chose this company was because they said the order would be processed and shipped within 1-2 business days. I ordered it the same day I had the accident, Saturday, so understood it would be processed by Tuesday at the latest. When I had not heard from them after 3 business days (Wednesday), I checked that I had read their policy correctly, and so contacted them via their chat system. They apologised and said the order was being processed and "hopefully will be handed over to AU Post tomorrow (Thursday) by COB". When I checked again the following day after business hours, it still said "processing", so I checked the policy again, and sent another message. On the 5th business day (Friday) I received a phone call and text message saying there was an error and to contact them. I called them back and was told they could not find my address via Australia Post, and so they could not proceed with my order. Considering the fact that I have had many deliveries through Australia Post, I found this odd. I asked if they could find my neighbours address, which they could, so I got them to change the number to the neighbours house and they said they had changed it and would finish processing the order and ship it that day, and I would get a tracking number. At COB I still had not received a tracking number, so checked in again, this time via their WhatsApp. I got a reply on Saturday saying there had been an internal logistics error and my order was not handed over to AU Post, but would be done so by Monday COB. I let Monday (today) roll by, and finally at 10.40pm got confirmation of a tracking number. Australia Post delivered it today (Tuesday) at 2.30pm. Glad to have my phone, and the price of the phone was decent, so two stars for that. However, if you're advertising processing & shipping within two business days, then make it two business days, hence deducting more stars. I probably won't be using this company again. Five stars to Australia Post though, for having my package less than 24 hours from receiving it to delivery- that's excellent service!

4 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi Pauline,

Thank you for taking the time to share your feedback. First and foremost, we are truly sorry for the frustration and hassle this delay caused you, especially when you needed a quick replacement phone to keep your business up and running.

We are glad to hear that the phone arrived safely, that you were happy with the pricing, and that Australia Post got it to you so quickly once it was in their hands. However, we completely agree that our own handling time fell far short of what you should expect from us.

Meeting our promised processing window is something we take seriously, and in this instance, we dropped the ball. The mix of the initial address validation issue and a follow up delay in our warehouse created a timeline that was simply not good enough. We also completely understand how exhausting it was for you to keep chasing us up across different channels just to get an update.

We are actively going over this order with our support and logistics teams to make sure address flags are handled much faster and to prevent these internal handoff hiccups from happening down the line.

We really appreciate your open and honest feedback because it shows us exactly where we need to improve our operations. Thank you for your patience while we sorted this out, and we apologize for not giving you the smooth experience you deserved.

Warm regards,
Tom

Rated 5 out of 5 stars

Fast and cheap but very high quality /…

Fast and cheap but very high quality / such orignial standards, love it.

7 July 2026
Unprompted review
OzTech Emporium logo

Reply from OzTech Emporium

Hi there,

Thank you so much for the fantastic 5-star review! We are thrilled to hear that you love your purchase and were impressed with the fast delivery, great pricing, and original quality standards.

We truly appreciate your support and look forward to welcoming you back to OzTech Emporium in the future!

Warm regards,
Tom

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