My package was sent out in time, I live in Atlanta and by the next day after I paid my package was already on its way to the States.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Feel in love with this asoke skirt once I saw it on Ozinna. The skirt was even better in person and fit me really well. The order process was simple and delivery was really quick. Unfortunately... See more
I have been shopping at Ozinna over the last 5 years. They do a phenomenal job in delivering your goods on time. They go above and beyond to ensure that I have received my packages every time in prist... See more
Company replied
Bought some Bubus/Agbadas, exactly as the picture. Very gorgeous, great quality and fit. I absolutely love them. Good communication with Ozinna and very fast delivery. Thank you Ozinna I will definite... See more
Company details
Written by the company
We are a home-grown, independent social enterprise with focus on Nigerian fashion, lifestyle and culture.
Contact info
Lagos, Nigeria
- hello@ozinna.com
- ozinna.com
4.8
Excellent
192 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was top notch and…
Customer service was top notch and there were so many beautiful clothes.
12 November 2023
Really good customer service!
12 November 2023
Flexibility and prompt service.
11 November 2023
Amazing Customer Service
The customer service is amazing, I made a purchase at the just concluded GTfashion weekend, got home and it didn’t fit. Sent an email and it was exchanged with out any extra charges for the delivery.
11 November 2023
Stress-free service
The order process was simple and straight forward and I did not have to follow up on the order myself
5 October 2023
Fabulous Customer Service
Speedy (when it needs to be) and customer specific excellent service.
2 October 2023
Seamless experience… Timely delivery
19 September 2023
Amazing Experience buying DyeLab
The entire experience was seamless. I had questions regarding the purchase and I was able to chat with someone who answered my questions. I got regular updates after I purchased and shipping was lightning fast. Entire experience from start to finish was a 10/10
18 September 2023
The item was in the worst condition you…
The item was in the worst condition you can imagine, had a smell, package wasn’t quality checked, threads out of beads , wrinkled fabric.. and to top it up the worst customer service I have ever experienced
5 September 2023
Fabulous!
Very professional, courteous and helpful staff. Seamless ordering process on the website. Super fast delivery too. Totally loved my shopping experience.
21 August 2023
Excellent & Speedy Service
Offline payment taken quickly and efficiently. Delivery was made within hours. Seamless process and I will be definitely be back.
13 August 2023
It was truly a seamless process...I got…
It was truly a seamless process...I got my order before the delivery date.
13 August 2023
Love it here
Speed, Accuracy, Delivery… everything. It’s seamless, it’s reliable… you end up looking great!! … 10/10 No notes
16 July 2023
Best Ecommerce Site
Fast delivery every single time. Excellent Product which was even better than expected.
20 July 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.