I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have used many brokers . One stands out in the crowd. Ox gets my endorsement for excelling in these 8 important categories ! A plus in each!! User experience , super easy to navigate low-co... See more
Company replied
I had a really good experience with Ox Securities, I was using Ridge Capital as an investment platform and then Ask was the brokerage They’re pretty responsive given it’s via chat and email for Supp... See more
Company replied
Customer service support is incredible. My questions were answered and resolved almost immediately. I’m new to this broker and it will take a little time adjusting to the app they use rather than MT... See more
Company replied
Company details
Written by the company
OX Securities is a financial services company founded on the principles of integrity, honesty, and transparency. Since 2013, we have been providing access to the world’s most tradable markets, including foreign exchange currency pairs, CFDs, commodities, and indices. Our customers benefit from top-tier technology and superior customer service through a variety of platforms and devices, always guided by our core values. At OX Securities, the safety of client funds is paramount. We adhere to the high standards set by global financial regulators, strictly complying with all relevant rules and obligations, and holding funds in tier 1 regulated banks. Our commitment to providing excellent online trading solutions for our clients is paramount. We connect traders to the world’s leading liquidity providers and broker channels, enhancing our customers' liquidity. The Straight Through Processing (STP) trading model allows our clients to leverage OX Securities’ institutional strengths, utilizing our trading software to maximize transaction efficiency. Traders are at the heart of our company. To provide the best trading environment possible, we offer low spreads, competitive commissions, and the latest technology, ensuring an exceptional trading experience for our clients. Risk Warning: Over-the-counter derivatives, including Contracts for Difference (CFDs) and margin foreign exchange contract are complex financial products, the trading of which involves significant risks. You may incur losses that are significantly greater than your initial investment. Trading CFDs is not appropriate for all investors. Please ensure you understand the risks involved. When acquiring our OTC derivative products, you have no entitlement, right or obligation to the underlying financial asset.
Contact info
Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent & Grenadines
- +1 (213) 459 3544
- service@oxsecurities.com
- oxsecurities.com
You should know
4.7
Excellent
900 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very responsive - withdrawal in 24 hrs
I have used other brokers, and by far and away, the best one is Ox. It was a little difficult to get an account based where I'm at, but I easily made multiple deposits of $20,000, which typically is the easy part, but I was more concerned about getting my money OUT because I've had other brokerages that took almost three or four weeks to get my money back to me.
I did a $20,000 trial withdrawal with Ox and they had it in my Chase account almost within twenty four hours of requesting it. So I can vouch for the great customer service every step of the way (they reply within minutes) and for deposits going in and withdrawals (even big ones) coming out quickly and stress free.
14 July 2026
Unprompted review
Reply from Ox Securities
Hi Isaac,
Thank you so much for taking the time to share your positive experience with Ox Securities! We are thrilled to hear that you had a great experience with our services.
At Ox Securities, we strive to provide our clients with the best possible experience, and it's always rewarding to receive feedback that reflects our commitment to excellence.
Your kind words motivate us to continue delivering top-notch services and support. If you ever have any questions or need assistance, please don't hesitate to reach out. We value your trust and look forward to serving you in the future.
Thank you again for choosing Ox Securities!
Best regards,
Ox Securities Team
Customer service was very helpful in…
Customer service was very helpful in closing the account
29 June 2026
Reply from Ox Securities
Hi Deepak,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Unbelievable bureaucracy just to make deposits
I am a recently new customer of Ox Securities so haven’t experienced the withdrawal issues that many seem to mention. My issues relate to their deposit process which seems to favour heavy bureaucracy in an attempt to hang onto funds for their own benefit. Firstly, after making a deposit using Osko I have had to wait up to four days even though their website says 0-1 day and I followed up daily. Secondly, I am being asked to confirm the source of funds and provide evidence of the source of the funds including audited financial statements, bank statements confirming the income sources or customer invoices. How ridiculous! This is being demanded for each deposit that I have made and they are holding my deposit funds until I collate and send all of this information. Heads up if you are considering using them. No other broker that I deal with is this bureaucratic.
29 June 2026
Unprompted review
Reply from Ox Securities
Dear Factual,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has not met your expectations.
As a regulated financial services provider, we are required to comply with Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) obligations. Depending on the nature, size, or pattern of transactions, we may be required to obtain source of funds documentation before deposits can be credited. These requirements form part of our standard compliance procedures and are based on regulatory requirements and risk assessments.
We would also like to clarify that source of funds documentation is not required for every deposit. Once sufficient documentation has been provided, it can often support current and future deposits, although additional information may be required if there are material changes or where further verification is necessary to meet our regulatory obligations.
We understand that these requests can sometimes be inconvenient, particularly when compared with the processes of other financial institutions. However, regulatory expectations and each firm's compliance framework may differ.
We appreciate your feedback and remain committed to processing deposits as efficiently as possible while meeting our regulatory responsibilities. If you have any outstanding concerns, we encourage you to contact our team directly so we can continue assisting you.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Abigal
Abigal, dealing with an upset customer that had nothing to do with her... Your customer service is the best!!!
19 June 2026
Reply from Ox Securities
Hi Matthew,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Very helpful call
Very helpful call. I was able to finally log into my account and make deposit
18 June 2026
Reply from Ox Securities
Hi Kate,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Very Helpful
The associate was very helpful and explained everything I needed to do to remove a closed bank account and add a new one. He even sent me an email with all the steps just in case, so I would not miss anything.
16 June 2026
Unprompted review
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
This is actually one of the few legit…
This is actually one of the few legit platforms for Forex trading.
16 June 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Fast and efficient
Fast and efficient! Very professional!Did exactly what they said they would do! Very helpful!
18 May 2026
Reply from Ox Securities
Hi Richard Duggan,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Reply from Ox Securities
Hi Customer PS,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
DO NOT TRUST THIS BROKERAGE
I've been trying to open an account since Nov. 2025. They weren't transparent as to what I needed to submit - they were always vague. So I stopped. When I attempted to try again in May 2026; they denied my application without explanation. I come to find out because they were never properly licensed to take on individuals from the US. I wish they were upfront with me from the beginning instead of wasting my time.
4 June 2026
Yves has been Wonderful
Yves has been Wonderful! He was very resposnsive and and went out of his way to help me. I am old and he was very patient with me to compete my requestand made it simple even for me. I am so grateful to Yves and he certainly has my MOST HIGH recommendation, Thank you,Yves!
7 June 2026
Extremely frustrating to work with
Extremely frustrating to work with. Poor communication. Unhelpful support team.
1 May 2026
Quick and attentive response
4 June 2026
Customer service is always helpful
Customer service is always easy to get a hold of and very helpful. I needed help finding an end of year statement and the representative processed the request easily and sent me the document in two different file formats to make sure I didn't have trouble opening it.
1 June 2026
Reply from Ox Securities
Hi Micah,
Thank you for your kind review! We’re so pleased that your experience with Ox Securities has been so positive. It’s great to know that our services met your expectations.
Please remember we’re here for you whenever you have questions or need help. We appreciate your continued trust and look forward to supporting you again.
Sincerely,
Ox Securities Team
Very willing to answer all my questions!
28 May 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
Zee was excellent!
1 June 2026
Reply from Ox Securities
Hi Brian,
We appreciate you taking the time to share your feedback about your experience with Ox Securities. It’s fantastic to hear that our services met your expectations!
Your kind words inspire us to keep providing excellent service and support. If you ever have any questions or need further assistance, please feel free to contact us anytime.
Best regards,
Ox Securities Team
Knowledgeable about my question
Knowledgeable about my question. Willing to help. Timely responses. Very polite.
1 June 2026
Reply from Ox Securities
Hi Customer,
Thank you for your kind review! We're pleased to hear Ox Securities met your expectations. We're always here to help, and we appreciate your continued trust.
Best regards,
Ox Securities Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.