oxiline.shop Reviews 

Great customer service! I could not get my scale to work initially but one email was all that was needed to figure out my feet were to try. I was able to wet my feet and boom works great. Customer service was so fast, responsive, and friendly.

I ordered a blood pressure machine from Oxiline. After a few days, I received an email that the package had been delivered to my house. When I looked on my porch, I found that only one of my packages had shown up on that day. Both orders were delivered by UPS, I reviewed my porch camera and could clearly see that the UPS driver only dropped off one package not two as he indicated. It was clear on my video that the blood pressure machine was not delivered. I also found it suspicious that the UPS driver took a photo of the delivery from the road. not of the packages that he claimed to have delivered. I stated my issue online with Oxiline's customer support. Justine from Oxiline jumped into action the very next day and has replaced my missing item. Needless to say my blood pressure has remained low throughout this process. Thank you for quickly resolving this issue. It is refreshing to witness businesses with integrity these days. Nice Job Justine! TY

Bought the device. Find out the app doesn't work in the UK

I purchased the XS Pro BP Monitor in January 2025 and have been monitoring my BP daily ever since. The product is easy to set up and operate. And syncs very well with the app installed on my phone once I got the sequence of steps down...open the app, switch to live mode, then press the machine's 'on' button. If I forget to open the app and take my BP it will, on occasion, not sync my data and I'll have to enter it manually. I've had a few issues with the display sizing on my Android phone which prevented me from saving my notes (after an Oxiline app update) and Douglas got it fixed immediately. Then in Oct I found that when I export a PDF report there are red asterisks intended to signify manual entries, but they are actually appearing on dates that align with my irregular pulse/HR which began on 9/17/25. Justine has been a charm to work with in understanding the issue and reporting it to the tech team. As much as I would like it to be fixed now, I'm waiting for them to do another app update before sending this data over to my cardiologist. As of today, the issue has not been resolved, and I am logging my entries now as auto or manual so that we can see in the report when the issue gets resolved. I'm hoping that it will be soon.

The pulsometer arrived a little later than we needed it (though I don’t really it’s the company’s fault; everyone in the family got sick and needed one earlier than expected). Because of the illness I wasn’t able to return the device within the 30-day period. However, Justine was a wonderful person and very accommodating. I’m really pleased with the company.

I had my monitor for a month and it stopped providing reading and just gave error codes. I contacted support and a replacement is on its way. They were very courteous and were concerned I get a working device.

Great to have excellent customer service!

Company has great products and the staff is always very helpful!

I had a problem setting the date and time. Apparently the instructions that came with the unit were not up to date. I sent an email to the customer support and within the same day I had the updated version of the instructions which explained how to do what I wanted. The unit works great. Thanks for the quick response.

I had a bluetooth error glitch and the customer service team, especially Justine was very helpful and understanding and helped me through the glitch. Now my scale is working perfectly. I love the scale and all the details it gives.

I love the XS Pro BP monitor. Easy to use, and very quiet operation. The batteries last for months. Oxiline customer service is very responsive and easy to communicate with. That is rare in todays world!

I dealt with Douglas at Oxiline for a new order and he was able to assist me with some questions and issues I had before I ordered. He was very courteous and helpful, and got everything set up with my order for a new glucose monitor and supplies. A great experience all around.

Douglas was patient, and extremely competent in opening the computer log jam I was in in placing my order. His demeanor is a positive reflection of your company.

The oximeter I purchased is a quality device. I had no trouble using it but my wife had trouble getting a reading from the device. Customer support responded same day and gave me a list of things to do in order for my wife to get the reading. I have nothing but the highest praises for the company and the oximeter I purchased.

I had a blood pressure machine for about a year, the cuff air hose connects to the machine snap off can’t repair. I contacted support online and they responded quickly and replace a whole new cuff with no charge. That’s amazing product support. Go Oxiline….will buy your product just because of this service

I was having an issue with my monitor and I spoke with a customer service manager and he immediately took care of it .

I couldn’t link my Bluetooth to the XS Pro but Support sent me detailed instructions and it connected immediately.

I recently purchased an Oxiline Pressure XS Pro after returning three other Blood Pressure monitors. It was working perfectly until it stopped syncing data with the iPhone app. Customer service was very responsive and eventually helped me to figure out what was wrong. It was an easy fix.

Douglas listen to me carefully and worked promptly to resolve the situation

Customer service rep Justine was very professional and helpful.
My BP cuff develop a leak, I call Oxiline and spoke with Justine and explained what my issue was. She told me that it was an older unit and that she would try to locate a cuff. She did locate one that would work with my unit and that she would ship it out. She did send me the cuff and a newer unit.
Great customer from support Justine and Oxiline.
Product support is as important as the product it self.
I will be recommending Oxiline products from now on.