July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more
Company replied
I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more
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Oxford online Outstanding as always, they have been a wonderful help and support for me over the years and I am most grateful. The service is fantastic, a great team who are happy to help and su... See more
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Company details
About Oxford Online Pharmacy
Written by the company
Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.
In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.
Written by the company
- FREE Delivery
- On all orders over £40
- Professional Medical Advice
- From our Online Doctors or Expert Pharmacists
Contact info
Unit 7, Apollo Business Park, OX15 6AY, Banbury, United Kingdom
- 01295 262925
- help@oxfordop.co.uk
- oxfordonlinepharmacy.co.uk
4.7
Excellent
35K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Loving this new hair treatment
Loving this new hair treatment I've been trying out! 💁♀️ It's definitely a slow and steady process, but I'm seeing some changes after two months. I'm excited to keep going and see the full results. It's been a journey, but patience is key with these things
24 July 2026
Perfect service for advise and delivery…
Perfect service for advise and delivery I would definitely recommend
24 July 2026
Thank you for taking care of me, it is genuinely appreciated.
I recently purchased Finasteride through Oxford Online Pharmacy and had a very positive experience. The consultation process was straightforward and easy to complete, and the turnaround time for approval was impressively quick.
I did encounter an issue with an existing prescription, but this was resolved efficiently by replying directly to the doctor’s email. The communication was responsive and helpful, which made the process much smoother.
I am also very pleased with the pricing and the incentive discount offered, which made a real difference to my budget. Overall, I would recommend Oxford Online Pharmacy for their reliability, efficiency, and excellent customer service.
Thank you for taking care of me, it is genuinely appreciated. I have even referred my brother, and we both benefited from a voucher, which was a great added bonus.
3 August 2026
excellent service
31 July 2026
Fast and efficient service
Fast and efficient service. Oxford Online Pharmacy assessed my medical needs and dispatched the required medication in record time.
2 August 2026
Satisfied customer
Very rapid delivery. Reasonable prices. Very good information with product
23 July 2026
Simplicity itself
Simplicity itself
Speedily despatched
Great communications/updates
Many thanks
M
3 August 2026
Always very professional service
Always very professional service, no fuss and easy x perfect x
24 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Efficient & responsive
2 August 2026
Reply from Oxford Online Pharmacy
We really appreciate you highlighting the efficiency and responsiveness of our service. Making sure orders are handled quickly and that support is on hand is important to us, so your feedback means a great deal. If there is ever anything else we can help with, please do not hesitate to reach out. We look forward to serving you again in the future.
Kind Regards,
Harriet
Customer Care
Very impressed very professional…
Very impressed very professional company brilliant experience delivery on time thank you
2 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear you had such a brilliant experience with us and that your order arrived right on time. We’re pleased to have lived up to your expectations and hope you continue to find our service professional and reliable. If you need anything else in the future, we’re always here to help.
Kind Regards,
Katrina
Customer Care
Despite my order saying it was…
Despite my order saying it was delivered it wasn’t!
The courier has just dumped it on the doorstep according to the POD photo and it’s clearly been stolen by someone
2 August 2026
Reply from Oxford Online Pharmacy
I am really sorry to hear your package wasn’t where it should have been and for the frustration this has caused. That is not the delivery experience we want for our customers. Please email help@oxfordop.co.uk with the subject "TrustPilot Review" along with your order number. We will investigate this straightaway and do everything we can to help resolve it for you.
Kind Regards,
Katrina
Customer Care
Happy buyer.
Easy to deal with. Efficient too. A relatively simple process with clear communication.
23 July 2026
Reply from Oxford Online Pharmacy
We’re so pleased the process felt smooth and straightforward for you, and it’s great to know you found our communication clear at every step. Efficiency is something we strive for, so your comments really make a difference. We hope you’ll continue to rely on us whenever you need.
Kind Regards,
Harriet
Customer Care
Found the taking of pictures difficult…
Found the taking of pictures difficult and uploading them
14 July 2026
Reply from Oxford Online Pharmacy
I am sorry to hear you found it challenging to take and upload your pictures. That must have been frustrating and is certainly not the straightforward process we want for our customers. Please email help@oxfordop.co.uk with the subject "TrustPilot Review" and your order number so we can look into this further and see how we might improve your experience next time.
Kind Regards,
Katrina
Customer Care
No hassle
Simple online consultation. Good range of products. No hassle. Swift, discreet delivery. Good prices. What's not to like?
3 August 2026
Reply from Oxford Online Pharmacy
It is wonderful to hear how smooth you found the consultation process and that our range of products, discreet packaging, and quick delivery met your expectations. We are also pleased you appreciated our prices. We hope you will return whenever you need us, and please let us know if there is anything we can help with in future.
Kind Regards,
Louisa
Customer Care
I've used Oxford many times and found…
I've used Oxford many times and found their service to be excellant
1 August 2026
Reply from Oxford Online Pharmacy
It is great to know you have chosen us repeatedly and find our service to be excellent. Your loyalty does not go unnoticed and we are pleased everything has been so positive for you. We really appreciate your continued support.
Kind Regards,
Katrina
Customer Care
Using your online app
Using your online app, was so straightforward and easy to use, and the staff were always very helpful, when I need extra support!
2 August 2026
Reply from Oxford Online Pharmacy
We appreciate you sharing how simple you found our online app to use. It is wonderful to hear the process felt so smooth and that our staff made a positive difference when you needed some extra support. Your feedback means a lot to our team.
We look forward to helping you again whenever you need us.
Kind Regards,
Harriet
Customer Care
Excellent service
23 July 2026
Reply from Oxford Online Pharmacy
We really appreciate you taking a moment to share your experience. It is wonderful to know that you found our service excellent. We hope to continue providing the same high standard each time you visit us.
Kind Regards,
Harriet
Customer Care
Fast delivery and my medication could…
Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Thanks!
23 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know we could provide your medication when your local pharmacies were unable to help. We are pleased you found our delivery prompt and truly appreciate you sharing your experience with your doctor too. Thank you for recommending us, and we hope to continue supporting you whenever you need us.
Kind Regards,
Louisa
Customer Care
Absolutely fantastic service and always…
Absolutely fantastic service and always someone available for support if needed. Thank you
22 July 2026
Reply from Oxford Online Pharmacy
It is wonderful to know you have found our service fantastic and appreciate having support available whenever you need it. We work hard to make sure someone is always on hand for our customers and I am so pleased this has made such a difference for you. Thank you for taking the time to share your feedback. We look forward to being here for you whenever you need us in future.
Kind Regards,
Katrina
Customer Care
Easy communication and short delivery…
Easy communication and short delivery time. Clear instructions on use.
23 July 2026
Reply from Oxford Online Pharmacy
Great to know you found communication straightforward and the delivery time met your expectations. We work hard to keep everything clear and efficient, so I am glad the instructions were easy to follow. If you ever need anything further, please do not hesitate to reach out. We look forward to supporting you again in the future.
Kind Regards,
Harriet
Customer Care
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