I’ve been looked after by Susanne and Mel for the last three years and have had nothing but excellent service. They take the time to really listen, support and guide, and I have always felt ver... See more
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See what reviewers are saying
Had a great experience so far. The doctor listened to all my concerns and prescribed new medication and so far so good. It’s early days yet but I’m hoping we have sorted the issue which has been causi... See more
My treatment has been tailored to my individual needs. I have had a difficult menopause and tried quite a few HRT options that haven't suited my sensitivity to some therapies. 6 years in and brain fog... See more
I felt I was listened to, after years of symptoms, and no previous holistic thinking. Highly recommended.
Company details
Written by the company
We are a holistic medical clinic focusing on informed choice regarding all aspects of perimenopause and menopause care; from lifestyle advice, over the counter supplements, to Body Identical Hormone replacement therapy (HRT) , always based upon BMS and NICE guidelines. We believe passionately about improving the lives of women. Being in the midst of our own individual perimenopausal journeys, it has become apparent that there is a significant lack of accessible information and widely available treatments for the problems associated with this important transitional stage of life. We are based in Oxford and offer face to face clinic appointments but also virtual appointments via zoom or telephone. We also offer blood tests in the clinic.
Contact info
69-71 Banbury road, OX2 6PE, Oxford, United Kingdom
- 01865 589808
- info@oxfordhormoneclinic.com
- oxfordhormoneclinic.com
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Suzanne was so easy to talk to and…
Suzanne was so easy to talk to and really thorough with her questions. Really good advice and prompt follow up.
Great personalised service!
Dr. Melanie was great - she was so patient with me. She is extremely knowledgeable yet willing to listen to my concerns, theories, and aspirations. She really inspired confidence in me and I highly recommend her to anyone looking for personalised and specialised hormone care.
Excellent consultation
Excellent consultation. Felt listened to and understood and the physician was knowledgeable and careful, taking time to explain but not talking down to me. Much appreciated.
Knowledgeable and compassionate
Extremely knowledgeable, wise and compassionate practitioners taking a holistic approach to my set of symptoms and offering good and clear advice on next steps. More of this support is needed for individuals who find themselves in my position!
Kind helpful and extremely informative
Very good experience
Very good experience, and suggested change in my treatment work, very happy the consultation was charming, thanks Amanda
Professional and Friendly
Easy, friendly and helpful. Made the whole experience a lot more relaxing and not so scary!
Professional, personal with up-to-date knowledge.
My visit to see Dr Hacking at the Oxford Hormone Clinic has been 100% satisfactory. We started off with a very friendly and personable meeting followed by a brilliant referral. Everything went well and now I am super-excited to finally be on the right path.
Accurate, up-to-date knowledge and a friendly, professional approach. Very quick to respond I was so grateful the clinic managed to get everything sorted in an extremely quick window of time. Thanks!
This was pretty clearly just a money…
This was pretty clearly just a money making scheme. You pay your fee have a chat with a woman who is a Dr and you get what is obviously standard advice. I thought they would actually try to understand what was the best HRT for me but they just said carry on with what your GP has prescribed but you might want to up the dose. Testosterone was prescribed (which appears to be a standard response) for which a blood test is needed - I'm sure she said that she would send a letter saying I needed the blood test. When it came to it - I have to speak to my GP to arrange the blood test - since getting to see my GP is part of the problem it doesn't help to be told in order to get the medication I have to pay for (not on the NHS), I have to arrange a blood test through the NHS myself or pay another fee to have them do it. So despite paying for the medication I can't take it because I can't arrange the blood test. I wouldn't bother with this - just arrange an appointment with your GP and talk it through with them - if anything I felt more like part of sausage machine and received less individual attention with this clinic than I did with my GP. You can't interact with them at all everything is done through a portal where they post letters but you have no means of talking to them. There is no sense that this is in any way personal to me or a service.

Reply from Oxford Hormone Clinic
Great experience with knowledgable professionals
Great service, fantastic expertise, quick to be seen and very responsive with all the follow up.
Outstanding
I was able to get an appointment very quickly which i had online and was very successful.
Dr Melanie Hacking was outstanding - Kind, Considerate, Caring, listened carefully to all my issues surrounding Menopause and is extremely knowledgeable. The support i have received following the initial appointment has also been excellent.
I highly recommend this clinic.
Really great service, professional and personal
Really great response. It was easy to book and quickly able to get an appointment. Dr Hooper was fantastic, she really listened to me and took time to understand what I needed regarding my menopause symptoms. She gave clear advice and guidance and followed up my additional queries quickly and with a real kindness and empathy. I found the whole experience so helpful and ended a year of feeling frustrated with just being given a prescription which did not address the real problem. I now have a tailored prescription and feel I am on the path to regaining my old self.
I am pleased I went to the Clinic
The professional and gentle approach of the doctor made me feel any question was relevant. At no point did I feel rushed or uncomfortable. I felt I could have told her anything and not felt judged or made to feel foolish. I had been hesitant to attend such a clinic at my age but quickly realised that it was still appropriate to seek medical assistance and am pleased that I did.
Mel was lovely and very understanding
Mel was lovely and very understanding, she picked up on things my GP didn't. I would definitely recommend The Hormone Clinic
Excellent zExperience!
This was my second attempt at private hormone treatment, with the first (which won’t be named) giving me the same advice as my GP. I was over the moon with the professionalism and knowledge of Dr Hacking. I left feeling valued, listened too and with a whole new HRT regime to try. I wouldn’t hesitate in recommending this fantastic clinic.
a Total Joy
Hi! My video appointment with Dr Melanie Hacking was a joy. Hugely knowledgeable and reassuring getting right to the crux of the matter very quickly. She made me feel very looked after and in 'safe hands'. I also received super speedy replies to a couple of queries I had via email and she was just as reassuring.
I have already made recommendations to several of my friends who are trying to make up their mind around HRT or not.
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