Well communicated. Did receive overseas parcel. Very pleased about that. Prompt and efficient service. We'll done! And thank you very much. We visited Oxford several years ago and found it charming an... See more
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See what reviewers are saying
The products are first quality ans exactly as described. The shipping was way overpriced — I didn’t get the product faster than if i had used a more well known shipper such as UPS or FEDEX. Seems like... See more
I can't say anything negative. Communication was quick and easy. I was contacted about my order: the color I ordered was available in 2 versions. The order arrived in Germany very quickly despite Bre... See more
Fast shipping—received my order (in CA, USA!) in 3 days—and very happy with quality of items. Sweatshirt is soft and a versatile medium weight; T-shirts are substantial weight; logo printing excellent... See more
4.7
Excellent
492 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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QualiQuality product, delivered quickly.ty product
Quality product, delivered quickly.
17 February 2026
Reply from Oxford Gift Shop
Thank you for your review! We're delighted to hear that you were pleased with the quality of your product and that it was delivered quickly.
We appreciate your support and hope to serve you again soon.
Warm regards,
Oxford Gift Shop Team
Great Products improve the …
Great Products improve the communaition s to your cleints when they email you , thank you for the nice products we finally received
17 February 2026
Reply from Oxford Gift Shop
Thank you for your review and for your feedback. We're delighted that you were pleased with the products you received.
We also appreciate your comments regarding communication and will take this on board as we continue to improve our customer service and keep our customers better informed throughout the ordering process.
Thank you for your patience, and we're glad your order arrived safely. We hope to serve you again in the future.
Warm regards,
Oxford Gift Shop Team
Love this gillet
Delivered on time; right size and quality of work. A really nice article!!!
27 February 2026
Unprompted review
Reply from Oxford Gift Shop
Thank you for your wonderful review! We're delighted to hear that your order arrived on time and that you were pleased with both the size and quality. It's especially great to know that you enjoyed the article.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thank you for your kind review. We are pleased to hear you were happy with the service.
Warm regards,
Oxford Gift Shop Team
All very straightforward
30 October 2025
Reply from Oxford Gift Shop
Thank you for your kind review. We really appreciate your support and are pleased to hear you were happy with your purchase.
Warm regards,
Oxford Gift Shop Team
Hi there I had expected the sweatshirt…
Hi there I had expected the sweatshirt we purchased would be sewn not printed coming from the authentic distributor as this is a special present for my partner.
We were recently in England and went through Oxford and expected the sweatshirt to be of the same standard as others we purchased from Cambridge and London.
23 October 2025
I have not receive my purchase.
23 October 2025
Reply from Oxford Gift Shop
Hi Sofia,
thank you for your feedback. We’re glad to see that your order has now arrived safely. We’re sorry for any delay or inconvenience caused and appreciate your patience. If there’s anything else we can help with, please don’t hesitate to get in touch.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thank you! We’re delighted that your order arrived promptly and that you’re considering shopping with us again.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thank you for your feedback. We apologise that the delivery time didn’t fully meet your expectations and will continue to work with our couriers to improve this.
Warm regards,
Oxford Gift Shop Team
Huge shipping cost to those that live ouside of the UK
Only has FedEx Internal Prioity as a shipping option outside of the UK - shipping charges are huge using this method
22 August 2025
Reply from Oxford Gift Shop
We’re sorry to hear you found the shipping costs high. At the moment, FedEx International Priority is the only service we can provide outside the UK, but we know this isn’t ideal. We’re actively looking into additional options to make international delivery more affordable in the future.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thanks for your review! We’re glad you enjoyed the service and updates on your order.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thanks for your review! Great to hear your order arrived quickly and just as expected.
Warm regards,
Oxford Gift Shop Team
Ordered a replacement sweat shirt for…
Ordered a replacement sweat shirt for my son who's girlfriend kept his when they broke up....crazy, right?
Anyway, order arrived quickly, hes happy with it and not his ex. So, very pleased.
Thank you
28 May 2025
Reply from Oxford Gift Shop
Haha, sounds like the hoodie was just too good to give back, can’t blame her, really! But we’re glad your son’s got a fresh one and all is right in the wardrobe again. Thanks for the brilliant review!
Warm regards,
Oxford Gift Shop Team
Top Quality - Great Purchase
The items were really lovely, top quality, perfect size and they arrived on time!
23 June 2025
Reply from Oxford Gift Shop
That’s lovely to hear. We’re so glad everything was spot on! Thanks for the kind words, and we hope your items are getting the love they deserve. Come back anytime!
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thank you for your kind feedback! We're thrilled to hear that your product arrived on time. We appreciate your support and look forward to seeing you again soon.
Warm regards,
Oxford Gift Shop Team
Reply from Oxford Gift Shop
Thanks so much! Glad you’re happy with it 🙂
Warm regards,
Oxford Gift Shop Team
Trucash
Trucash
Scam Company – Avoid at All Costs
I received an Oxford gift card and tried to use it, but it didn’t work. I called the company, and they told me the card needed to be activated. I asked them to activate it, and they said they would call me back once it was done due to a “system issue.”
Since then, I’ve heard nothing. Their phone number is now out of service, and they are not responding to emails either. This feels like a total scam. Stay away from this company.
Updated on May 24, 2025
I send same email which I send to trucash to sales email as per your request on May 23, 2025. Still no update until May 24, 2025 and whatever phone number on website for support 1-800-624-6171 is out of service from last 10 to 15 days.
4 May 2025
Unprompted review
Reply from Oxford Gift Shop
Dear Dipak,
we take all feedback seriously. However, we have no record of a recent gift card transaction matching your description. Could you please provide more details or contact us directly at sales@oxfordgiftshop.com] so we can address your concerns?
Thanks,
Oxford Gift Shop Team
great
the bag is great and there's a cute icon attached to it as well - love it. The only thing is that overseas shipping is quite expensive, so just be aware of this :)
29 April 2025
Reply from Oxford Gift Shop
Thank you so much for your kind words! We're thrilled to hear you love the bag. We totally understand that international shipping can be pricey, and we're always looking for ways to make it more affordable. Your feedback helps!
Reply from Oxford Gift Shop
Thanks so much for the feedback! Glad to hear your delivery was quick
Reply from Oxford Gift Shop
Thanks so much for your review! We’re really happy to hear the order process was smooth and delivery was quick. Hope you enjoy your purchase!
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