Oxford and Rose Reviews 

74
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the flowers, noting they are wonderfully fresh, visually stunning, and always arrive ready to bloom nicely. People also appreciate the prompt delivery services and the careful, secure packaging that protects the delicate bouquets perfectly during transit. Some reviewers were not happy with damaged, crushed, or dead flowers arriving in their boxes, expressing great frustration over poor conditions. A few customers also noted occasional delivery delays, missing stems, or orders completely failing to arrive on the scheduled special occasion dates as planned.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as many reviewers highlight stunning bouquets... See more

Quality

Reviewers highlight positive aspects of quality, noting that the blooms are consistently fresh, stunning, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting promptness and timely... See more

Service

People report positive experiences with service, highlighting quick delivery times, friendly support, and a... See more

Order

Reviewers express mixed feelings regarding their order experiences, with many praising the easy online... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a colour coordinated bouquet for my niece and sadly the flowers were not as the photo. Bronwin has been very understanding and the customer service has been great and speedy.

Rated 4 out of 5 stars

I sent flowers to a close friend on the 1st Anniversary of their mothers death, she said they cheered her up on a sad day and they were beautiful

Rated 5 out of 5 stars

The ordering process is very simple, with regular updates and quick service. The real star of the show is the flowers though, with every bouquet being absolutely stunning and delivered with flowers re... See more

Rated 5 out of 5 stars

Wonderfully easy to order a beautiful bouquet. Super to have the choice of 3 sizes/costs. We went for the medium 'Warm Hug' and the recipient said they were stunning and filled 2 vases! Will definite... See more


Company details

  1. Flower Delivery
  2. Greeting Card Shop

Written by the company

At Oxford & Rose, we help you celebrate life’s meaningful moments with beauty, thoughtfulness, and grace—whether it’s a big occasion or a simple “thinking of you.” Our luxury flowers are designed to say what words sometimes can’t. With our exclusive UK gifting membership, you can enjoy up to 50% off flowers, free delivery, and special perks—making it easier to share thoughtful, luxurious gifts more often.


Contact info

3.9

Great

TrustScore 4 out of 5

74 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(74)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Five Stars

Easy to order, reasonable prices and according to my mum the best presentation of flowers she has ever received - and she is not an easy woman to please. Thank you Oxford & Rose, I will definitely use again.

28 August 2026
Unprompted review
Rated 3 out of 5 stars

Flowers last very short time

Having received and sent from this company they are hit and miss. The worst thing is the flowers never last that long though, even they do look nice when they turn up

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Flowers By Oxford and Rose

The service I have received from Oxford and Rose has been brilliant. The flowers are beautiful and always provide a wow factor for the recipient. I had a couple of small discussions with O&R about the longevity of the flowers and they have been very helpful in providing a solution - to provide the wow factor they are not delivered in bud like some other companies, so to provide some extra life they tailored my order to have a mix of flowers in bloom and some on bud. Thanks.

23 July 2026
Unprompted review
Rated 5 out of 5 stars

Stunning flowers every time

Stunning flowers every time. Easy to place an order, always kept updated regarding the delivery times. Flowers arrive in a beautiful box and great value for money. Will not order flowers from anyone else.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordering good quality blooms made easy

Easy to navigate around the website to find what you want. Spoilt for choice really.
Quality of blooms was really good and delivery was on the day promised.
The recipient of my order was really pleased when she opened the box.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing florist!

We regularly use Oxford and Rose to send flowers to stakeholders. They provide a great service with quick delivery times and great customer service.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely the best flower delivery…

Genuinely the best flower delivery service I have used. People I have sent flowers to have all fed back how amazing they are and how long they last vs others. I was lucky enough to receive a bunch too and can now agree with this experience! Highly recommend as best in market. No faileddeliveries, easy to use too.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy ordering, great service and brilliant products.

The ordering process is very simple, with regular updates and quick service. The real star of the show is the flowers though, with every bouquet being absolutely stunning and delivered with flowers ready to bud on opening - always fresh and ready to bloom fully once they’ve arrived rather than before. Packaging is substantial enough to protect the flowers but also recyclable. Brilliant!

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional quality & presentation.

I have never been let down by Oxford & Rose. They’re are consistently good flowers and the presentation is exceptional. I have tried a fair few others which also include Interflora and none have delivered the same quality and presentation as Oxford & Rose. My favourite is the “firework” bouquet. Such beautiful long lasting and very colourful flowers. My partner is always so delighted to received them; along with friends and family when a special occasion arises.

21 July 2026
Unprompted review
Rated 4 out of 5 stars

Not like the photo

I ordered a colour coordinated bouquet for my niece and sadly the flowers were not as the photo. Bronwin has been very understanding and the customer service has been great and speedy.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality flowers and great customer service

Have ordered quite a few times from Oxford & Rose and the flowers have been great quality and delivered on time. I had one recent problem with my order where a different bouquet was sent, but after speaking to customer services the matter was resolved speedily and efficiently. Very pleased with the outcome and will continue to use and recommend Oxford and Rose.

14 July 2026
Unprompted review

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