Good quality through decades. Same spirit. Beautiful colors and Good collaboration like SHEA SHEPARD One bad point : not enough choice in XXXL or more. It's not just skinny people and clothesline... See more
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Great shorts! Excellent quality and they were delivered quickly. I ordered two pairs of khaki shorts - beige and navy. Nice fabric weight- perfect for lunch or dinner during the hot Spanish summer. I'... See more
I´m so glad I suddenly remembered that I used love everything Oxbow. Sure there is Quicksilver and Billabong, but my preference is and always has been Oxbow. Delivery was fast, although Seur in Spain... See more
Great products, good quality and nice design. Clear website, payment went easily. Good communication. I very much appreciate the zero waste packaging solution “Hipli”. I highly recommend Oxbow and... See more
Company details
About OXBOW
Written by the company
Oxbow est une marque française « d’action sports ». Le surf, wind, kite, snowboard et ski coulent dans nos veines depuis 1985, raison pour laquelle nous développons des produits pour tous ceux qui adorent être en montagne ou dans l’eau, été comme hiver. Nos terrains de jeux sont aussi grands que fragiles et nous faisons tout notre possible pour les protéger et continuer à avoir du phun! On aime tellement rider qu’on à choisi d’organiser notre vie autour de la glisse pour profiter de chaque bonne session avec la famille et/ou les amis.
Avec nous, les Oxbow people, qui représentent la marque et dont on partage les passions et les valeurs. L’aventure, le plaisir et le respect sont la priorité et constituent l’ADN de nos produits et des projets initiés par Oxbow.
Notre but est de permettre aux passionnés de rider dans les meilleures conditions quel que soit l’endroit où le moment. Oxbow sera toujours en support de la scène européenne du « progressive outdoor » pour alimenter cette énergie née il y a 35 ans !
Stay alive !
Contact info
5 avenue Pythagore, 33700, MERIGNAC, France
- +33 (0)5 56 18 40 10
- service-client@oxbow.fr
- oxbowshop.com
4.7
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service clear messages fast…
Very good service clear messages fast shipping within 3 days (Netherlands) Thank you!
16 February 2026
Perfect sweater and good size.
2 February 2026
I love the clothes but when it is on…
I love the clothes but when it is on sale the site crashed a couple of times.
Probably because I ordered the clothes and became out of stock.
30 January 2026
Responsive customer service
Responsive customer service, cool products, quick delivery
29 January 2026
Order in the oxbow shop works good
Order in the oxbow shop works good. Also fast delivery.
Only too semt items back time a long time.
And too bad lott of tje messages about tje package in in frans not in english.
12 January 2026
High-quality products with minor website issues
Overall great products and a strong brand. I first bought Oxbow clothing back in 1996, and it’s truly an iconic brand that has remained consistent over the years. Some color descriptions could be more accurate, and I experienced minor issues during checkout. Shipping to Greece took slightly longer than expected, but I was kept well informed throughout and the order was delivered successfully. Excellent product quality — a smoother and more intuitive website would further improve the experience.
7 January 2026
Customer service
Very easy to order product on line. Continuous updates on delivery. Fast turnaround time.
5 January 2026
Great Deals during Black Week
Great Deals during Black Week...really happy with fabrics and styles at this price. Also very fast and reliable delivery to Germany!
1 December 2025
They don't respond to phone messages!
They don't respond to phone messages!! Trying to get them for 2 days now!!
30 October 2025
Unprompted review
Reply from OXBOW
Hi Phillip,
We’re sorry if you weren’t able to reach us by phone. We have not received any voicemail or email from you and can’t find your contact details through this channel.
Please feel free to email us at service-client@oxbow.fr so we can assist you directly.
Best regards,
Oxbow customer service Team
Bernd Nobilis
so
many Days ago and my order is not received. More than two weeks i am waiting for my shoes. Sorry, thats to much. this is my last Order at Oxbow
5 September 2025
Reply from OXBOW
Dear Bernd,
Thank you for reaching out, and we sincerely apologize for the delay in delivering your order. We understand how frustrating it must be to wait for it & agree—this is not the experience you should expect from Oxbow.
Please know that this delay is not typical, and we're currently investigating the issue with our shipping partner to understand what went wrong.
In the meantime, our Customer Service team has sent you a proposed solution. Please check your inbox (& spam/junk folder just in case) and let us know if it works for you, or if you need any further assistance.
We truly value your support & hope we can regain your trust.
Best regards, Oxbow Team
Fantastic company
Fantastic company, Had a problem with a delivery and have to say Oxbow where very professional with dealing with the problem
100% customer service
1 September 2025
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