Great Experience working with your sales team to create a partnership with my company! I look forward to getting the full Owl Labs experience throughout my day to day!
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great Experience working with your sales team to create a partnership with my company! I look forward to getting the full Owl Labs experience throughout my day to day!
Company replied
This experience has been horrible. Our Owl Bar does not function as advertised, the speaker is WAY too quiet to be functional. We were told that the company is aware of the issue and has a special sof... See more
Company replied
The team was helpful, knowledgeable, and we're timely in back with me. The OWL Labs products are great and the team that works their are equally excellent.
Company replied
Our company needed a simple solution for video conferencing during company meetings, especially for our weekly all-hands. Our Meeting Owl allows for remote employees to clearly see and hear in a gro... See more
Owl Labs is a technology company that creates products, tools and software that powers hybrid work globally. We are redefining how people connect through inclusive and equalized video experiences across more than 250,000 global organizations. Strategically built for modern workplaces, classrooms, and beyond -- Owl Labs empowers hybrid and remote teams, their leadership and IT teams with its award-winning intelligent video conference devices including the Meeting Owl 5 Pro, the Meeting Owl 4+, the Meeting Owl 3, and Owl Bar. Most recently recognized in 2025 by TIME's Best Inventions, PC Pro Best in Innovation Award and ISE Best in Innovation, Owl Labs' proprietary AI-powered technology brings innovative and equal visibility to every meeting. The company also leads the industry conversation on hybrid work and trends with its annual State of Hybrid Work reports. Learn more at https://owllabs.com.
30-day return policy
33 1/2 Union Square, 02143, Somerville, United States
Replied to 83% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Owl Labs is a great company offering nothing but a good experience and timely customer support
The Owl has really helped us connect our remote office to our main office for regular, interactive meetings. Even before Coronavirus and social distancing, the Meeting Owl has been a go-to tool for us.
Our owl worked exactly as it should have right out of the box. We use it for all of our staff meetings.
The Team at Owl Labs is awesome. Not only do they build great tools, but they care about the people for which they are building these tools. Every company that has any remote workers should have a nest of Owls.
We love our Owl. Our business requires a lot of input from different stakeholders. The ability to see everyone as they share their idea(s) is a value add to our employees.
Been using our Owl in meetings for about a year; has been a great tool, has worked flawlessly, and always “wows” customers.
I highly recommend.
We bought two Owls for our conferences between offices. They were great to start, but we quickly found that the audio quality was almost unusable. Lots of pieces of conversations were dropped and we surmised it was due to some overzealous attempt at blocking out background noise. Great idea and the hardware seems good, but the software is not there yet.

Reply from Owl Labs
Awesome way to bring the table discussion to remote participants. The camera just works, and we use it frequently to make our team connected.
Great product. We tried one at one location and were so impressed we now have 3 more with plans to put them anywhere we need a conference setting. So simple to setup and operate that you won't need an IT person to do it. Picks up voices very well and because it's in the center of the table no one is ever to far away. It also has and exceptional camera that captures the entire room.
If they added a 6th star I would have given it that.
I'm not a pro reviewer just an IT tech and I rarely fill these out. This product however is worth my time.
Great product: easy to use and IMO, it's the best out there in terms of qualitym ease of use. Love the 360 view and the automatic split screen. Proactive and attentive customer service although I'm glas to say we've necer had to contact them regarding a hardware or software issue,
I thoroughly love my Meeting Owl. I have purchased 3 now for use in my office, and we reliably use them for meetings of 1-100 people. Feedback in meetings is consistently high praise for quality of image and audio.

Reply from Owl Labs

Reply from Owl Labs
The Owl was one of the easiest devices to set up
This is a great device for working with a meeting room and remote members.

Reply from Owl Labs
Brilliant product - easy to use - just plug in and Zoom etc. just detect it and use it

Reply from Owl Labs
Service has been great. When we had a problem with one of our Owl Pros, support worked with us to troubleshoot and eventually get it fixed.

Reply from Owl Labs
So easy to work with! Excellent, non-intrusive follow-up. One of the best I have ever dealt with. Bravo!

Reply from Owl Labs
The camera works awesome when supporting our remote meetings. It allows everyone that is remote a way to feel like they are part of the meeting in person. I only hope they come up with an even better version that will support our 18 seat table and allow for everyone to be seen clearly.

Reply from Owl Labs
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.