OVHcloud Singapore - Asia Reviews 59

Thank you for your support. Since I am using WHM and a Linux server, there shouldn’t be any issues.

I ordered a VPS starter with a 77% discount on Oct 27, 2024, for 12 months (11.59 USD). Yesterday, I just got an email that my order was canceled. I was using my debit card when ordering it. Now OVH took 11.59 USD away but I didn't get any refund. If you don't like the discount, please don't put it on the front page. Smh.

Order No. 18074799

Edit: It's been ~3 months and no refund whatsoever

OVH Asia take my money and never refunded. Aslo i cant login my account, reset password or register again use my email.
I know OVH from vpsbenchmarks, because i see good review and OVH Asia offer VPS starter only for US$ 0,97 month for first year.
I try to buy it for testing and they cancelled without reasonable reason. I try to open ticket, they said i'm using other credit card or use VPN tu fake my location.
My accound data registered on OVH asia and my credit card data is same, also i'm in Indonesia. I buy VPS Singapore because i see i can buy on their website and i'm not using any VPN. Lol
They said my money will refund after 9 to 14 day.
I'm transaction on 10 june 2024 with US$11.59. But now on 7 july 2024, my money never back.
Hello OVH Asia why my account cant login and my money not return until now to my bank account. STOP scam little people like me.
Support code request : CS9781685:

I've had positive interactions with the Sales because we share a Filipino background. All issues have been addressed smoothly, and I've encountered no difficulties in expressing my technical concerns. Their response time is impressively quick.

I have been using OVHCloud over the last one year - I was admitted into the Startup Program last year which provides for $10000 credit for usage of OVH services (Public cloud ) - This does not cover the Dedicated servers, which was paid by myself - Overall, I have been very happy with OVHCloud and definitely recommend ( The OVHCloud Startup Program itself - I got a response after application in less than 24 hours, OVH Services itself - See Below and the program manager in India - Satyam Santosh who has proactively managed the journey over the last year )

I have been using the following services
- Public cloud - I used Managed Kubernetes mainly. I had my PAAS product hosted in managed cloud for close to a year and did not face any down-time, performance or connectivity issues ). Master node is not charged and I had a 10 node cluster with OVH Managed storage and Load Balancer.

Dedicated Server - I have recently migrated from Kubernetes to Dedicated Server with Failover additional public IP ( where I create and manage my own Kubernetes distribution ). Again, the service is very stable. However the key differentiator is the price of bare metal servers which seems extremely good compared to the competitors. I do not think any of the cloud providers come close to the price quoted by OVH (I researched a bit among providers who offer capability of having dedicated servers at multiple locations across the globe)

Docker Registry - All the docker containers for my product have been hosted in the docker registry - Again no downtimes and no performance issues seen.

Overall service response is also good - I have raised about 10 tickets so far and all of those have been addressed within a day (Mostly in a few hours). And I had to ask for a technical clarification in their Discord channel which was responded to quickly (By someone in the engineering teams itself I think)

The only areas of improvement I see is that
The admin console seems to be a work in progress - Example:- The UI seems to take a bit of time to load as you navigate between screens, There are some functionality gaps (Load Balancer cannot be created from the console ).
The documentation seems to be spread over multiple "blog" like posts and examples. Don't think I have seen a consolidated one , Like "Managed Kubernetes Usage guide"

We have been using OVH Cloud for two years, for their public cloud, mainly the IOPS instances and High Performance Object Storage. Their HP Object Storage comes with amazing speed of up to 400mbps per transfer. We also use the IOPS Instances for excessive disk and CPU performance and it never disappoints with dedicated 2gbps down/up link. Applying orchestration is also not difficult.

Another element is the affordability and transparent pricing. They don't have any hidden charges, out bandwidth is unmetered with pre-defined network port speed and gives us a comfort of spinning instances on-demand hourly pricing, with incentive to save more with monthly commit.

They have also supported us with their special support for startups, where they offer cloud training, mentoring sessions and cloud grants to startup teams. Our experience was gratifying before we turned into enterprise customer. Their startup managers are also very responsive and were there to help us with entrepreneurship assistance.

Highly recommended for all sorts of cloud customers!

We contacted OVH support as we had a few sales and technical queries regarding their APIs. Our Account manager Dinesh helped resolve all of our queries. He also contacted one of their API specialist Shiv and arranged a meeting for the same and made sure all of the queries were resolved. We need more personnel like Dinesh, who takes pride in his work!

In the year-end vacation there was some delays in response on a ticket. But as soon as I contacted Daphne (my account manager) it was resolved in a snap.

Thanks a lot Daphne and Claims department for the quick action.

So far OVH working well. We got some trouble of payment issue, but Jennifer help us a lot. Thank you!

Some tips :
Make sure your name on payment card and account match to your account for smooth order.

While the OVH ticket support may experience delays, I must commend Dinesh from sales support for delivering exceptional service. His dedication and efficiency were truly commendable.

Outstanding Sales Support and Service from Daphne Lam at OVHcloud..

I am delighted to take a moment to express my sincere appreciation for the exceptional service and support provided by Daphne Lam. As a longstanding MSP Partner, we have consistently received top-notch assistance and guidance from her.

Daphne has consistently demonstrated a high level of responsiveness and efficiency. Whether it's addressing queries, providing additional information, or facilitating seamless communication between our team and OVHcloud, she has proven to be a reliable and trusted partner.

We look forward to continuing our successful partnership with OVHcloud, and we are confident that Daphne and the team will play a key role in our continued growth and success.

I recently switched to OVH Cloud for my hosting needs, and I couldn't be more pleased with the outstanding service they provide. From the moment I migrated, the transition was seamless, thanks to their user-friendly interface and helpful documentation.

The reliability of OVH Cloud is truly commendable. My website has experienced minimal downtime, and the speed and performance have exceeded my expectations. The robust infrastructure and advanced features offered by OVH give me the confidence that my online presence is in capable hands.

Customer support at OVH is top-notch, and a special shout-out to Daphne! She has been instrumental in my positive experience with OVH. Daphne is responsive, knowledgeable, and goes the extra mile to assist with any queries or concerns. I appreciate her dedication to ensuring customer satisfaction.

OVH's pricing structure is transparent and competitive. It's refreshing to find a cloud hosting provider that offers such a comprehensive set of services without breaking the bank. The value for money is exceptional.

In summary, OVH Cloud, with the exceptional support from Daphne, has become an integral part of my online operations, providing reliability, excellent support, and great value. I wholeheartedly recommend OVH to anyone in need of a reliable and feature-rich hosting solution. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️

Its been an excellent support and committed services. Well managed. Thanks to my dear Jenn Santa maria

Been with OVH for ages, and their servers are always on point and budget-friendly. Shoutout to Jennifer, my go-to Account Manager - she's back, and as awesome as ever with quick answers to all my queries.

Just got the heads up on a slick promo from OVH, perfect timing since I'm eyeing additional servers. All in all, things are looking good! Hoping they can cut some slack on setup fees for us long-time buddies to keep it hassle-free. 👌

OVH, you're killing it! 🙌 Can't wait to plug in those new servers. 🔌

Its been an excellent support and committed services. Well managed. Thank you

I called in to the OVH hotline in Singapore, and reached the sales hotline and was served by a nice and friendly gentleman by the name of Dinesh. I had an issue with a hosting site, and Dinesh was not only professional, but followed up with my request till the end even though this was not directly sales-related. He even communicated internally with his team in another region and department to get this resolved. I really appreciate his time, discretion and effort using his after-work hours to assist with this servicing query. We need more personnel like Dinesh who takes obvious pride in his work!

Exceptional service! Daphne was incredibly knowledgeable and provided the perfect tech solution for our needs. Fast, efficient, and a pleasure to work with. Highly recommended!

Their ticket Support Very Slow Respond, not working Chat System & Slow Backend Member Area

Dear OVH Cloud Team,

I am writing this review with an immense sense of gratitude and satisfaction for the outstanding service and support I have experienced with your bare metal servers. From the moment I embarked on this journey with OVH Cloud, I was welcomed into a world of blazing fast response times, instant and reliable support, and a class-leading array of services that truly sets your company apart.

What truly distinguishes OVH Cloud is not just its cutting-edge technology, but the unparalleled level of personal attention and dedication demonstrated by individuals like Dinesh. His expertise, commitment, and willingness to go above and beyond to ensure that every query is addressed and every concern is resolved have left an indelible mark on my experience. Dinesh's guidance and prompt responses have made navigating the world of bare metal servers a seamless and enjoyable endeavor.

However, it's not just the efforts of individuals that make OVH Cloud exceptional—it's the company's culture as a whole. The culture of attentiveness, dedication to customer satisfaction, and the genuine care for each customer's success shine through in every interaction. This culture, fostered by your team, has transformed my perception of service providers and set a new standard for what exceptional support truly means.

The services offered by OVH Cloud are nothing short of class-leading. The efficiency and reliability of your bare metal servers have exceeded my expectations, and the range of services provided has allowed me to tailor my solutions to perfectly match my needs. The performance and stability of the servers have played a crucial role in enhancing my projects and achieving seamless operations.

In a world where digital services often lack the human touch, OVH Cloud stands as a beacon of personalized attention and unwavering support. My experience has reaffirmed my belief in the power of exceptional customer service and its potential to elevate a business relationship beyond transactional boundaries.

In conclusion, I would like to express my heartfelt gratitude to the entire OVH Cloud team for consistently delivering excellence. From the technological prowess to the personalized support, each facet of my journey with OVH Cloud has been marked by professionalism, dedication, and a commitment to customer satisfaction. I am truly grateful for the contributions of individuals like Dinesh and for the culture that pervades your organization.

Thank you once again for setting the bar high and for being a shining example of what a service provider should aspire to be. I look forward to a continued partnership that I am confident will only grow stronger with time.

Sincerely,

Shyam Shanbhag
Director, CEO
D IT Solutions Pvt. Ltd.

excellence support from Dinesh. Happy to reorder here.