Overlordgames Reviews 102

Big thank you to Grant for helping me with my purchase!
Great communication and will be buying again :)

Excellent company, with fast communication via email .
MTG cards arrived fast and well packed.

Great products at a good price, and excellent customer service. I will buy from them again.

Great customer service and very proactive engagement to keep customers well informed about any delays

First time using this company , won’t be last time.
Items arrived promptly, well packaged and secure

Items were a great price and were shipped quickly and well packaged. Definitely will be supporting them moving forwards.

No hassle shopping, great website, fast shipping. Will use again

I bought several items that were low in stock on the website. There was, unfortunately, a stock error with one of them where it was showing in stock when it wasn't. These things happen.

Grant got in touch immediately to let me know about the issue. His customer service was excellent, he kept me up to date with what was happening, gave me loads of options on what to do, and was really friendly and helpful.

I got my items posted out to me as soon as they arrived at the seller, not only did the send me an email to let me know it'd been sent as normal but Grant got in touch to let me know it was on the way.

Excellent customer service.

EDIT - customer service explained issue, human error, can't be helped, no complaints.

Great staff, clear communication and fast and safe shipping.

Quick and efficient service. Well packed.

Always a great event,

Good price, excellent communication and delivery as described,🙂

Nice — this is already a solid positive review. I’ll flesh it out while keeping it natural and not overly gushy.

⸻

I recently ordered some Army Painter Fanatic paints and was really impressed with the overall experience.

The paints were packed exceptionally well — plenty of protection to make sure nothing was damaged in transit. Everything arrived in perfect condition, which is always a relief when you’re ordering hobby supplies. Delivery was also very fast, arriving sooner than expected.

The only minor issue I had was that the tracking number in the email confirmation wasn’t correct. That said, it didn’t actually cause any problems with the order itself — everything still arrived quickly and without hassle.

Overall, a very smooth experience and I’ll definitely be ordering from them again.

Easy to order online.
Product arrive on time.
Will use this company again.

Everything From Top to Bottom at Overlord is handled amazingly. Business Owner Grant goes above and beyond when it comes to product or event news; he endeavours to make every contact with Overlord incredibly special and human. This is a business that lives and breathes wargaming, no one else compares!

Good service with the products that I wanted

Great shop great club just great

Grant is so helpful and kind, always delivers the best customer experience. These guys deserve a lot of credit for fostering a lovely, welcoming community. I love Overlord's events and the team are fantastic- recommend to any hobbyist.