Ovela Reviews 44

SCAM!!
As per the other reviews here, I have been charged for a subscription that I did not consent to. The link to cancel my subscription does not work. My emails to request cancellation have been unanswered. I will be contacting my bank, to block this company.

Awful scam company, bought pumpkin seed oil after seeing a lot of good reviews on Facebook. I didn't realise it was a sponsored page. Nowhere did the advert or page say it was a subscription. When I received an email saying second order was being processed I tried to email them back. Got a bounce back email saying not sent as my email possibly contained a virus. I went on their contact page sent two messages no response. Checked out their advert, no information saying it was a subscription. Read cancellation policy it said to go back to my email from them click the link and go to Manage account from there cancel subscription, no such luck the only option was to BUY AGAIN. I have emailed again no response. I have removed my payment option from my profile and will contact my bank tomorrow

🚫 Absolute scam experience!
I subscribed to a Rosemary Hair Oil after seeing an ad from Ovela on Facebook — total regret. The first delivery was disappointing, and I immediately requested to cancel the subscription. There’s nowhere on either the Shop app or Ovela’s site to cancel, and they’ve ignored every single message since.

Now they’ve charged me again for a second delivery I never wanted. It’s impossible to reach anyone for help — Shop keeps saying to contact the merchant, but Ovela never replies. I feel completely scammed and frustrated.

If you’re thinking of buying from them, don’t. I wouldn’t recommend Ovela or using the Shop app at all — no customer service, no accountability, and no way to stop them from taking your money.

After reading a few reviews on the product, I ordered from Ovela. Product arrived as advised but a month later, another debit taken without consent. No subscription set up or advised to be able to cancel. No response from the site. Unscrupulous at best.

Money taken from my account without authorisation. Went onto my profile and deleted payment card. I realised that another payment was set for a month later so unbeknownst to me there must be small print to subscribe. I didn't read it anywhere and it wasn't obvious. I'm contacting my bank and have also emailed Ovela. I doubt I will get my money back. Thankfully it wasn't for a big amount. Lesson learnt. Read every small print I can find and don't buy anything on Facebook. The product roll on applicator is rubbish too. Hardly anything comes out despite the vigour used to roll it on my scalp. Would not recommend it.

This company is a scam, they keep taking monthly payments when you haven't signed up to them.. They dont answer your emails, I dont even know if the product is legit.. Do not order from Ovela for pumpkin seed capsules, they put up a Facebook post and get others to comment to make it seem there product is the best. Then some how they trap people in a monthly subscription..

Ordered one item in September.

In October company has apparently signed me to a subscription and I now have an amount pending to be taken in my bank. I most definitely did not sign up to a subscription and I have seen other reviews with people complaining about the same issue. My bank has now blocked this company do not order from them as they will not even contact me despite numerous messages.

BEWARE -. I order 6 of them so I would keep to the program and 4 weeks later another 6 were charged to my card.

As soon as I got the notification I emailed 3 times - they ignored my emails - despatched the goods (another 6 months supply) and send basically - bad luck can't cancel this order.

Beware ... I cannot find the small print either saying it is a monthly order - it must be hidden somewhere I am sure. I have reported to my bank in case it is a scam and they try and charge again

Don’t buy from this fake company. These copy products and ship you fake items from china . Upon receiving similar myself very late after ordering it was immediately obvious they were fake - I’ve contacted and they’d every avenue to get a repose from the company to no avail. Trust your instinct . These are bogus scammers and really should be shut down.