When I first started using this app (@15 years ago) it was superb. But it has got increasingly bad. Particularly frustrated by the disappearance of routes I’ve created. I was doing a route in June in... See more
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As an outdoor professional this was my go-to app. Over the last few months, its been one problem after another. Website fails, unable to upload routes, etc. When you raise an issue customer Service... See more
I’ve been using Outdoors GPS for over 10 years, I’ve seen there are some pretty tough reviews on here so thought I should add my worth. I don’t subscribe, I just buy the maps I need. I’ve never had an... See more
Rotten, badly designed user experience. Illogical navigation. Unresponsive. Poor help. After app update, many Gigs need to be re-downloaded. Use ViewRanger, which seems much better designed and reso... See more
Company details
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OutDoorsGPS is the leading iOS hiking and biking app in the UK, by revenues and a consistent Top 10 grossing app in the UK. We have revenues of $400,000 and are shortly to launch on Android. We have been among the top grossing Navigation apps in the UK...
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No good for Android users!
No good for Android users. My brother put me onto this APP having used it very successfully with his i-phone. So I paid the annual fee of £19.99 only to finally find out that the app does not work so well on android and the 1:25k maps are not available as yet and I can only view in 1:50k ratio which is no good. No where was it obvious that this was the case. In fact when I made the payment it said I hadn't subscribed so I foolishly ran through the process again only to find the same problem so I ended up paying £39.98 for something that didn't work. I have asked for a refund 3 times now and have been ignored so I have escalated it to Paypal. Rubbish support as detailed by the other complainant.
This is more related to there app both …
This is more related to there app both on android and Apple, basically the app itself is good but there customer service is none existent there is only one way to contact them and that is via email on there webpage. I have emailed them dozens of times rarely do they reply.
Avoid using this company. Maps I've bought do not get downloaded although to be fair on the first occasion this was sorted after emailing them, but the same thing happened again after purchasing another map still waiting for response.
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