Outbacker Insurance Reviews 

All seemed quite straightforward to purchase, covered what I wanted.

Susie was an extremely helpful member of staff, going out of her way to resolve the issue I had.

such an easy and simple website to navigate, made the experience so much better.

Great services and at an affordable price. Everything was easy to understand and overall perfect for young travellers!

it was good not needed

Spoke to a lovely lady on the phone helped us book our insurance quick an easy

Efficient caller and well placed advice

Didn’t take long to get through to a person instead of an automated response and never on hold for long. Also really helpful with getting exactly what I needed done

Easy to extend policy and friendly customer service rep

Spoke with Muskaan today to help me with my travel insurance policy, she answered all questions I had, was professional, knowledgeable and friendly.

I have yet to start my trip however having a few phone calls with their advisors have made the process very simple.

I am going travelling for 6 months + and purchased backpackers insurance through another company to then realise that it didn't cover you if you did not have a return flight booked. After calling Outbackers insurance they assured me I am fully covered without requiring a return flight having been booked and that I can extend it during my journey if needed.

So far great experience, would reccomend.

Very easy to set up the insurance and very clear on what is covered.

Great insurance policies, response from staff is so fast if you ever have a questions. I decided to travel further than originally planned so asked if I could upgrade my policy to cover that place and it was so easy and hassle free due to the amazing work of the staff at outbackers. Thank you so much!

Very helpful call handler . Easy and quick to sort out some changes for my son

Very friendly interface with staff. Have previously used this insurance company and had no problem settling a claim

Phone was answered quickly. Person who took the call was professional and helpful.

Easy to navigate the website and look through the terms and conditions and select the necessary additions for my policy.

We had specific questions about the policy coverage and adding alternative authorised contacts to discuss the policy and were very satisfied with the prompt response that put our minds at rest