The song is amazing, Isabelle was really overcome by emotion, the entire family love it! With so many companies to choose from it took me sometime to land with you guys, 2 others were on par with the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The song was great! My friend had tears in her eyes and loved how personal it was. (For that, I would give 5 stars).
Customer Service: 3 stars. There were a couple of things I reached out to the company to tweak in the song before gifting. The gift at least had a couple of weeks before gifting date, but I never heard back. I understand if it was something that couldn't be changed, but the fact I didn't hear anything?? Very disappointing. I wouldn't recommend to others for that reason. If they needed to change a song they paid for, you won't be able to reach anyone.

Reply from Oursong
I’m trying to get in touch with someone to have edits made as some vital parts were left out. I have had no luck and would appreciate any suggestions on how to go about this.

Reply from Oursong
The song is amazing, Isabelle was really overcome by emotion, the entire family love it! With so many companies to choose from it took me sometime to land with you guys, 2 others were on par with the quality of the song, I was so blown away with the outcome however neither of us were able to download it & each time we play it the quality becomes more glitchy & that is very disappointing as I thought we would have the song forever. I have an Android & Isabelle & iPhone & she is a former employee of telstra & tried alot of avenues to no success. We are in Australia! Dont know if thats something to do with it.Thankyou for creating such a beautiful song though. 😘

Reply from Oursong
I thought it would be near impossible for a song to tell our story when only given 1,000 words or less to do it! Boy, was I wrong! They included every detail and told our story perfectly! And it takes a lot to make my hubby cry … but this song made him cry the first 10 times he listened to it! I highly recommend this as a gift! You won’t be disappointed! Something to listen to for a lifetime!
I can't even descibe how wonderful this gift was. My husband , who never crys, did. The way you arranged my words, was astounding. The voice, beautiful . You captured everything I wanted to say, but could never find the words. Thank you, thank you, thank you!
Played the song when I was alone with my hubby after he set up a breakfast by our garden. It’s the week of our anniversary. He didn’t notice it at first until he heard very specifics in the song and he got emotional during the entire song as every word gave every meaning and pertained to our life together from the time we met. He was very emotional and so did I. This gift is more impactful and meaningful than all the costly gifts you can give to. each other.
The song was amazing for our 40 th year being together and she was in tears. The lyrics were perfect. It was amazing how the song was put together and the quality of the sound was top notch. It was so easy to enter the info needed to make the song. This site is top notch and my wife and I are so happy with the final song. You will love the seeing their faces when they realize its for them. I will never forget her reaction and then the tears of joy.
Absolutely awesome! Highly recommend! I had a song made and wanted a few changes. They made the changes at no extra cost and it was perfect! Great service! Make sure to check your spam folder though!
Very pleased with the song. You captured everything I was looking for. You took my words and turned it into a song that everyone loves. Great service and easy to do. I would recommend this company to anyone looking to have a song produced at price that is very affordable.
These guys are extraordinary there service is beyond exception. They do an excellent and amazing job. Highly recommend them to anyone wanting to make a song for that someone special. They go beyond and above, highly recommend this Company. So happy with the outcome.
We couldn't believe how well the song told our story after sharing a few details about our marriage. Customer service was prompt and responsive. When you couple those things with the reasonable price this is a go to for personalized songs!
It was amazing. I haven’t given it to her yet but my daughter thinks it’s perfect.
I had a song made for my daughter’s birthday since we are so far apart. It had us both in tears, the lyrics were put together beautifully! 100% recommend!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.