Very helpful at time and hopefully they will sort this out for me as it has been going on for a while so hopefully I will get my refund
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See what reviewers are saying
I had a great experience with Homeflow — they were incredibly helpful and attentive throughout the entire process. From the first interaction, their team took the time to understand what I needed an... See more
I’m not gonna complete my experience with you guys until my refunds are refunded. I appreciate Daisy for taking over my case and canceling my subscription. When my case is all completed and my refund... See more
The website and team of specialists are working 100%. I received a refund.
Hasn’t replied to negative reviews
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Quick and relateable service
Thanks to ahlby he was Quick and fixed my problem
Payment assistance
He was very patient and he explained everything and the policies to me. (His name is max).
I hope you can answer fast to my…
I hope you can answer fast to my questions more.
Daisy reached out to me assisting with…
Daisy reached out to me assisting with my refund , Thank you Daisy much appreciated.
Scam company
Scam company. Money was taken and I didn't find the product any more that was advertised.
Imani helped me.
Claire is busy resolving the issue.
Claire is busy resolving the issue. It is good service.
Scam company advertising on Youtube for…mini dishwasher for 10£
Scam company advertising on Youtube for a mini dishwasher for the price of 10£, after the purchased was made they were 2 pending transactions under this name "ourhomeflow" and another under "altopets" , they send you emails with no info stating you made a purchase and what product and the amount charged. But then tell you about credits you earned from a gift card that you have to use it to make a purchase on their website and they dont sell anything these only 3 or 4 things and all rubbish , you wont find the dishwasher there . when you contact them by chat they come up with some bs stating the 10£ you paid is for a membership fee and then get you tied into a membership you never requested only to take money from you . you wont get what you ordered and you will get bombarded with emails . fake scammers from Cyprus . it wasnt 1 bank transaction for ourhomeflow either of 10£ but 2 transactions one of 8.60£ and another of another 8.50£ to different scam websites and i have cancelled the pending payments . i received some emails stating the membership was being cancelled and that i would be charged still for the sheddulling cancelation but i reported my bank provider the fraudulent scammers . i will report this scammers to youtube as well !
Great customer service
Customer service named Raj is nice and easy to talk to. He was able to address my concern and refunded my payment.
Thank you for the good service emerald
I had a very fruitful connection with Emily regarding closing my account and getting a full refund . Thank you Emily you are very professional in your dealings
I would like to thank Emily for her interaction with me regarding removal of my details from your mailing list as well as she has taken it upon herself to give a completed refund as per my requesy
Just to let them understand what and how they get themselves involved
The quick response from you and the professional way I was treated
Good service by Emerald.
Good customer support by Kevin
Issues with membership
I had some issues with the membership and Imani from the escalation team helped me perfectly to solve them - super help!!
This page was advertising stanley cups…
This page was advertising stanley cups which i paid for but never received, which i later realized was a scam, there page must have been hacked,but they page reached out to me assuring that a refund would be processed, Thank you Kevin for contacting me, looking forward to receiving a full refund.
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